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FF freezes shortly after starting—even in safe mode, even after clearing cache

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache. It freezes a few minutes after open… (læs mere)

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache.

It freezes a few minutes after opening, and freezes my Mac as well. Takes at least 5 minutes before it unfreezes. I am not getting crash reports. I think this started right after the latest update.

Asked by Mickey 1 år siden

Last reply by FredMcD 1 år siden

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Hi, My Firefox can't quit on Macbook Pro iOSX Mojave

I install the lasted Firefox on my macbookpro iOSX Mojave. Firefox worked well after 10 minutes and freeze. I tried to quit Firefox but not worked (using force quit, ter… (læs mere)

I install the lasted Firefox on my macbookpro iOSX Mojave. Firefox worked well after 10 minutes and freeze. I tried to quit Firefox but not worked (using force quit, terminal...) Just turn off macbook and turn on again then Firefox worked. But after that the problem still there. Thanks

Asked by Thedorus 1 år siden

Last reply by FredMcD 1 år siden

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soa2day.com keeps on opening a page which disappears within seconds. how can I stop this

Many time a day, a tab opens and loads a page from soap2day.com. I have tried to block this without success. Why does it happen, what kind of info is soap2day.com retriev… (læs mere)

Many time a day, a tab opens and loads a page from soap2day.com. I have tried to block this without success. Why does it happen, what kind of info is soap2day.com retrieving and how can I stop this altogether?

Asked by ygabs for 10 måneder siden

Last reply by FredMcD for 10 måneder siden

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (læs mere)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Asked by mhougland for 1 måned siden

Last reply by FredMcD for 1 måned siden

  • Arkiveret

Firefox becomes unresponsive after clicking on textboxes in secondary windows such as the print menu and save menu

I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire … (læs mere)

I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire browser becomes unresponsive and I have no choice but to force quit. I have used Firefox before but not very recently so I do not know if this is a recent issue or if it has always existed. I do not have any add-ons or themes installed. I tried Firefox 61and the issue still exists. I'm now thinking it could be an issue with my computer. Any help is greatly appreciated, thank you.

Asked by smsapiro21 1 år siden

Last reply by philipp 1 år siden

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Firefox will not close. Force Quit does not work. Using Mojave 10.14.1

Cannot close firefox. Have tried force-quit and nothing happens. Do I shut down my computer? Remove Firefox somehow? I can live without it if it wont run. … (læs mere)

Cannot close firefox. Have tried force-quit and nothing happens. Do I shut down my computer? Remove Firefox somehow? I can live without it if it wont run.

Asked by kem 1 år siden

Answered by FredMcD 1 år siden

  • Arkiveret

'Profile is inaccessible or missing' I've tried renaming profiles.ini and the folder but still doesn't work.

I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded It still doesn't seem to work and comes up with the same error. Please … (læs mere)

I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded

It still doesn't seem to work and comes up with the same error. Please help.

Asked by whatever12 1 år siden

Last reply by cor-el 1 år siden

  • Arkiveret

Firefox crashes

Ever since I updated my firefox to the newest version, it constantly crashes. I've tried putting it in safe mode and restarting it with the add-ons disabled and it contin… (læs mere)

Ever since I updated my firefox to the newest version, it constantly crashes. I've tried putting it in safe mode and restarting it with the add-ons disabled and it continues to crash. I also tried uninstalling it and reinstalling it but no luck.

My report ID is bp-36977277-e0e5-45d1-abdc-bc8b70181230

Asked by abmartinez94 1 år siden

Last reply by FredMcD 1 år siden

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How do I get the logs from the browser to send to Mozilla when I can't open the browser?

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the log… (læs mere)

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the logs from the browser to send to Mozilla when I can't open the browser?

Asked by tyrell_wellick 1 år siden

Last reply by FFus3r 1 år siden

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Something weird happening on Mac

My 2018 Macbook Pro updated last night and this morning I opened Firefox to find the window somewhat zoomed in, and it seems like I’m unable to zoom out. It’s hard to des… (læs mere)

My 2018 Macbook Pro updated last night and this morning I opened Firefox to find the window somewhat zoomed in, and it seems like I’m unable to zoom out. It’s hard to describe, but essentially the bookmark toolbar, all tabs and window header are gone, and if I zoom back out in “view” they stay gone. Same goes for the actual top of the webpage I’m on, any webpage. If I go into “preferences” I can scroll up and down the menu on the right side but still can’t see the very top, and I can’t see the options on the left so I can’t fix it that way. I already reinstalled it and it did nothing. I also tried to adjust my Mac display settings and it also does nothing. What’s wrong? Someone fix it please, I HATE Safari, I want my firefox back!!!!

Asked by dbletrouble81 for 10 måneder siden

Answered by FredMcD for 10 måneder siden

Firefox 73.0 Mac OS slow to load some web pages

Since the 73.0 update Firefox 73 loads SOME web pages slowly. For example, got to tesla.com and click on model S. This page barely loads. It starts but the graphic seems … (læs mere)

Since the 73.0 update Firefox 73 loads SOME web pages slowly. For example, got to tesla.com and click on model S. This page barely loads. It starts but the graphic seems very slow. I tried loading Firefox 73.0 in safe mode, same problem. Safari loads everything quickly so not my internet connection. Firefox 72 (72.0.2) worked perfectly

Running Mac OS Mojave on a 2013 Mac Pro.

Asked by jschneid002 for 4 måneder siden

Last reply by FredMcD for 4 måneder siden

  • Arkiveret

Firefox crashes

Hi, my Firefox has been crashing all day. Every time I click to restart it after a crash and then restore my session it crashes again or freezes and lets the rainbow spin… (læs mere)

Hi, my Firefox has been crashing all day. Every time I click to restart it after a crash and then restore my session it crashes again or freezes and lets the rainbow spinning circle spin forever. I have restarted my computer multiple times, updated my computer software and even deleted and re-downloaded Firefox, but nothing has helped. All of the solutions on the website so far have required me to have access to a Firefox window to figure out what is going wrong, which I do not have. Any advice will be welcomed. Thank you.

Asked by sarcherk 1 år siden

Last reply by FredMcD 1 år siden

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Every time I restart FF on my Mac I see the Firefox Safe Mode warning box. What's going on?

I get this attached warning box every time I restart FF on my Mac (2016 MBP, OSX 10.14.14) When I click on "Restore" FF informs me that it was unable to restore my last s… (læs mere)

I get this attached warning box every time I restart FF on my Mac (2016 MBP, OSX 10.14.14) When I click on "Restore" FF informs me that it was unable to restore my last session. I have done a clean reinstall of the FF and have no add-ons running.

Thanks, John

Asked by johnnylion 1 år siden

Answered by cor-el 1 år siden

  • Arkiveret

Firefox crashes on Mac OS Mojave 10.14.16

Hi, I have the latest version of Firefox (68.0.2) and it crashes every time I run it on my Mac (Mojave 10.14.16). It does that in normal mode as well as in safe mode. I t… (læs mere)

Hi, I have the latest version of Firefox (68.0.2) and it crashes every time I run it on my Mac (Mojave 10.14.16). It does that in normal mode as well as in safe mode. I tried refreshing Firefox as well, but the problem continues. I also tried downgrading, no change. I would be glad for any ideas, as I have been using Firefox since like 2007 and I really don not want to change to another browser. Thanks.

Latest submitted Crash ID: bp-60c9cff9-08d0-4dea-bbd7-3d1fb0190825

Asked by Frantisek for 10 måneder siden

Last reply by FredMcD for 10 måneder siden