Firefox supportforum

''''I cannot download a file from a platform I attend often. This is the case since I updated Firefox. I need to remove AdBlocker Plus so I'm told. If that doesn't work, I will have to delete Firefox or return to a previous version. If I need to return to a previous version of Firefox, how do I do that?''''

Some sites are suggesting up to 10+ old passwords that don't seem to appear in the Logins & Passwords link- searches there with any segment of the site address don't bring up all (any) of the old pw so I can delete them. This is seriously problematic because I can't log into sites I need to do my job. Wasting a LOT of time on this. How can I find wherever these are cached so I can remove them?

I work with a MacBookPro, system macOSCatalina 10.15.7 and the current Firefox browser 84.0.2.

I am currently having problems downloading documents.

Since yesterday I can no longer call up and download the online edition of a newspaper that I have subscribed to.

This is still possible without any problems using the Safari browser.

I updated the Firefox browser on January 7th, 2021 (to 84.0.2).

I haven't changed anything to the Firefox settings since January 7th, 2021.

What should I do?

Please note that this is the sidebar I am talking about, not the toolbar which uses browsers.toolbar.bookmarks.2h2020. I am asking for the flag if it even exists to have the ability to have the bookmarks sidebar show only when on the homepage and new tab page, akin to how the bookmarks toolbar only shows up when on those specific pages.

Is there a way to sort the bookmarks in the dropdown menu?

I can sort the bookmarks (e.g. by name or date last used) in the "Show All Bookmarks" menu, but this doesn't affect the dropdown menu, which I usually use. Also, if I close the "Show All Bookmarks" menu and reopen it, they are again unsorted.

I just want to quickly navigate to websites I visit often. Having them on top of the Bookmarks dropdown menu would be very useful. Do I need a third party add-on for this?

I closed a session with about 70 tabs, and upon reopening, firefox opened two windows, and the "restore previous session" was grayed out. I looked at "recently closed tabs" and there was only about 5 recent google searches in there, and none of my older tabs.

I closed the windows and tried again, this time "restore" was available but it opened only one tab to a website I hadn't had open in a session for weeks.

So I tried the fix listed here: https://support.mozilla.org/bm/questions/1245632

Renamed the folder. And now on opening, all of my history, my bookmarks, my bookmark toolbar, is completely gone, and the only toolbar bookmark I have is "Getting Started" like a brand new version of firefox.

Please help, I have so many important websites in my bookmarks and I'm ruined if I can't restore them.

Just got a new Mac, with OS Catalina. Firefox will not save my preferences. I tried refreshing, opening in safe mode, and clearing startup cache. Any ideas what's going on?

Hello, since about 2 weeks I cannot watch cnn video : it does not load and shows a yellow banner with :

[..] web page slowing [..] and 2 buttons "wait" "stop"

It never happened before. I use a Macbook Air with Mac OS Sierra 10.12.6 and Firefox 85.0 If I switch to Safari : no problem so it does not come from the cnn web page. If I use Firefox with any other site : no problem. When I watch youtube or use senfcall for video call : no problem.

Can any one help ? I do not want to abandon firefox for Safari, even if it is just for cnn video, I would like to continue to support Mozilla.

Andre.

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefox - it opens and then immediately hangs so I have to do a Force Quit as system says Firefox is not responding. Strangely, if I launch Safari first then launch Firefox, everything is OK even though I do not actively use Safari after it is launched and quit it as soon as Firefox opens. I would prefer not to have to launch Safari before starting my preferred browser. No crashes have been logged because it fails to fully open. Any ideas?

Since I updated to FF 85.0 (using Mac OS 10.13.6 on a MacBook Pro), articles on the Guardian website all display with text on top of the pictures, making the text illegible. I have tried deleting the cache for the Guardian sites but that hasn't helped. Articles display fine on Safari and Chrome. I have the Guardian to help but they have not yet replied. Any suggestions would be greatly appreciated. Laurence

I have multiple google accounts on my mac and I recently switched over to Firefox. I tried to really quickly import some things and figured while I was doing it I might as well import everything. I imported all of the information from another persons google account and I'm not certain how I even managed it. It would take upwards of an hour to delete all this information and I'm not sure whether or not when I delete things like passwords on firefox if its also deleting them on google or not. I just need to undo the entire import. I don't need to figure out how to import from my google account or anything at this point I don't really care. Where I think I went wrong is it gave me the option between two google accounts one of them saying a generic name and one saying mine. I forgot that their google account is under my name and that the generic one must have been mine. Is there any way to just undo the entire import?

Using Mac 10.12.6 and FF 85.0: USBANK logon fails. Works with my old Safari. Worked with V84.0.2

[Since I can't seem to bring up a list of active topics like I used to, I have to report this bug this way instead of the bug thread which mozilla is not letting me see!

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1.

After some investigation, it looks like the OpenH264 is not downloading (OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.) Widevine is installed on the other hand.

Why are there Chrome .idb files in my Firefox 85 browser? I've never used Chrome browser and don't have Chrome installed. These idb files take up a large amount of space. Also when first downloaded 85 seemed pretty fast. Now, after a few days it is back to being pretty slow. Could this Chrome stuff be effecting my browser in an adverse way?

Im working for my government posting applies to this certain website: https://voucher.gov.gr/ui/project/37/personal

When an apply is completed i printed on pdf to save locally.

This was fine till Firefox update 85.00 ( i jumped from 83.00 to 85.00, i don't know why. but i can reproduce it even on 84.00.

) When i tried to save as pdf, the character encoding of upper part of page (i think its header) you should defently see the exact same page to found out why ( https://voucher.gov.gr/ui/project/37/personal ) is appear with squares and the characters is losted, and unavailable. ( you can see here: https://imgur.com/a/W3g0Tz6 )

Also After the updated version for PRINT DIALOG (the new one) the new dialog, is not showed up, (see image)

if you are updating from old version with old profile. 

I had to delete the old profile to appear the new dialog, and there is no setting to get the new one, from old one.

On Firefox prior to 84.00: ( on 83.00 for example) this issue is not there ( and the page has not change at all), the save to pdf was working perfectly, and the characters as shown on the image, is perfectly grabbed and saved. I could not find any other website to replicate this issue so please, invest it here..

https://voucher.gov.gr/ui/project/37/personal

thank you.

When I restarted Firefox after a freeze, I did NOT get the familiar message that lets me choose to restore all windows. When opened, Firefox showed only ONE window (the one I was working in when it froze up). The Firefox menu (upper right corner) does NOT display a Restore Previous Session option. It's as if all the windows open in my last session never existed. Is there any way I can still reopen them now?

Often, when I logon to a familiar, frequently used website, Firefox says I'm using a new computer and sends a security code to my phone. The sites are banks, credit cards, etc. No other browser does this. Have I neglected something in the Firefox settings?