Firefox supportforum

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

System: Latest FF, Linux Mint 19.3 Since the latest FF update yesterday morning (3/24), I can't access my data on the IRS.gov site (specifically stimulus refund/credit info). I get this page instead:

Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.

Reference #18.ac6cd317.1616684870.db331b0

I am able to get my data by using Chrome, however. Anyone with an explanation or having the same problem?

Hi I am working on this footwear website. Some of its pages including the homepage is giving malware threat on entering in the url on google. I want to ask is my site hacked or there is some other problem?

Hi all, While browsing I have an issue of black patch (Attached pic) on screen, it disappear when I move cursor on some place. Its not always on screen but it's an intermittent problem. Please suggest.

I regularly use the 'Highlight All' feature when using 'Find in page' but since the Firefox 87 update, this is now almost useless to me.

If I press Ctrl+F and search for something in a large text list (55000 lines) it will be quick and show the next result instantly when I click the down arrow but as soon as I click 'Highlight All' there is a noticeable 2-3 second lag while it populates the scroll bar with the visual cues of where the search results are in the page, then if I click the down arrow to search for the next reason the page freezes and it takes multiple seconds to jump to the next result.

Before the FF87 update Highlight All worked absolutely fine and was as quick as jumping to the next result as not using Highlight All.

Since FF87, Highlight All makes the experience of searching a file so slow that I waste too much time waiting and so I've just stopped using it.

Is there an about:config method of disabling the new 'scrollbar visuals'?

I'm using a device with a slow CPU (N4100) but as I mentioned, there was no problem with this function before the latest update. I don't really care where in the document the result is, so I'd prefer to just turn off this new feature.

Hello there!

For a while Firefox has been rendering some websites incorrectly. I don't see any regularity in which ones do and which ones don't. Currently I have 87.0 (64-bit) but it was like that before. Two examples: https://www.dreamstime.com/ and https://www.conrad.de/ The display is a total mess of Latin characters overlaid without character spacing, plus punctuation. I could not find any non-Latin characters. If I copypaste a line from the website, I get normal text again. What is going on? Where can I adjust the character encoding and render settings?

All of a sudden, my firefox started giving me a ton of problems. Youtube videos get stuck on a black loading screen indefinitely, but they end up working if I manually refresh. Youtube works flawlessly on other browsers.

Also, log in features on most websites have stopped working. On Amazon for example: I put my email and password, click log in, and then nothing happens. It doesn't load or anything. Again, it works fine on every other browser.

I've turned off performance settings and hardware accelartion settings in the firefox settings, but still the same issues persist. I'm running Windows 10 with a relatively powerful desktop so I don't think it's a performance issue. I've also reinstalled Firefox several times, removed add-ons, etc.

I'm on my last leg here, I'd rather not switch to another browser

I just moved to Firefox 3 Days ago and tried many times to open the site but unfortunately, the site doesn't open fastly. So, I want to know that why this site opens slowly in the Firefox browser.

Power went off yesterday for 30 seconds. Firefox no longer works in safe mode or any other mode. Spent last 3 hours trying every solution I could find to no avail.

Practically every solution offered by Mozilla tells you how to use the software itself to reset it. FIREFOX WON'T START !!! I can't click ABOUT:anything to see what is going on. I can't start safe mode - NOTHING.

Thousands of posts going back 7 years - SEVEN YEARS - show Mozilla has utterly failed to address this issue or even offer a solution when it happens.

At this point I am just trying to get back several hundred bookmarks stored there. How do I do that?

Hi, Please help, I can not open this link https://www.canada.ca/content/dam/ircc/documents/pdf/english/kits/forms/imm0006e-2020-10-09.pdf It says I need Adobe reader 8 or higher. I have the correct Adobe installed and document still wont open. I am also getting this message 'user-select' is not supported by Edge, Firefox < 69, Firefox Android, Opera, Safari, iOS Safari. Add '-webkit-user-select' to support Firefox 49+, Firefox Android 49+, Opera 15+, Safari 3+, iOS Safari 3+. Add '-ms-user-select' to support Edge 12+. and .c0169 {

   user-select: none;

} REQUEST chrome-extension://mhjfbmdgcfjbbpaeojofohoefgiehjai/edge_pdf/index.html Computer experts, what does this mean? Where do I go and how do I fix this? This is an extremely important document that is very popular right now. PLEASE HELP

When logged in to my Virginmedia account,Firefox gives the message"Firefox has prevented this page from automaticaly loading"when I try to view a different page.When I select "Allow"nothing happens.Has anyone else had this problem?

hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of text, which I'm assuming is the code that is used to create them. Usually, it's just one icon, typically a search or menu icon, but there have been more drastic cases, such as the screenshot of the Encyclopaedia Britannica website that I attached. Notice that many buttons, while still functional, are covered with strange text. One thing I'm suspecting is that I intentionally or inadvertently disabled an element (or something of that sort, sorry for my ignorance in the specificities) ages ago that was supposed to make these work, but I don't remember what I disabled, if I ever did. But other than that, I have no clue what causes this. In Tor, where I don't have an account and never interfered with the setup or settings, everything seems to work just fine; the buttons are right there. Hope someone can be of help.

Every time I close Firefox windows, I'm logged out of all websites I had been logged in to. This doesn't happen automatically at a certain point in time, it only happens when I close all windows. I already tried the about:config thing that was in the solution for another person who had a similar problem, but it didn't work. This has been going on for about a month or two now.

After the latest update, the PDF Preview function has broken. The screenshot attached shows the new view I get after the update. I cannot resize the preview window using the corner visual control thingy (that's a technical term).

This worked as of 2021-03-27 and upon restarting my machine today 2021-03-28 a new version of Firefox was installed and now this error has occurred.

Is there a way to roll back the version until this bug is fixed? Or does anyone have any ideas on how to fix the issue?

Things I have tried: Restarting the browser and computer clearing cache and history I have not disabled extensions, but the only extensions I use are Ublock Origin, and a couple other high profile extensions that should work with any progressive update.

Thanks,

Daniel

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Firefox fails to recognize my GPU's and uses my integrated GPU rather than my dedicated GPU. I'm using Kali Linux (usually alike Debian Sid on repository grounds), I'm invoking it using DRI_PRIME=1 environment variable because that's where my Radeon RX560 is but firefox opens with this warning on terminal:

[GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device.

I've even tried nightly but it doesn't recognize the dedicated GPU either, my other GPU is a Radeon Vega 8. All other other programs on the system and even Chrome recognize my RX560. Using DRI_PRIME=4 (that's where my Vega 8 is located) launches the browser with the same warning and again uses the integrated GPU, I know which one is using because radeontop shows memory usage only on the integrated GPU.

I don't know if this isn't the right place to post this, if you know a better place please tell me. Thank you in advance.

Hi,

My firefox has been crashing/quitting randomly few times in a day even in safemode. I was not able to find solution.

Kindly advise.

Thanks

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does not fix the issue. This happens so fast, that when opening an excel via link, I don't even have time to choose the option 'Open in App'. I have already 'cleaned' my firefox, but the issue has not disappeared.