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  • Arkiveret

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (læs mere)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 for 6 måneder siden

Last reply by jonzn4SUSE for 6 måneder siden

Unable to print in Firefox ESR 102.6.0 ... print preview icon just goes around and around

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just… (læs mere)

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just keeps going around and around and says 'Preparing Preview' with no resolution. Tnx

Asked by bbakercpa 1 uge siden

Last reply by jonzn4SUSE 1 uge siden

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (læs mere)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 3 dage siden

Last reply by Dropa 3 dage siden

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (læs mere)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 3 dage siden

Last reply by jscher2000 - Support Volunteer 57 minutter siden

Gmail doesn't work on Firefox browser - Clearing Cache is only a short term fix.

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers ju… (læs mere)

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers just fine.

If I manage to actually open Gmail, I will be able to browse for about 20 seconds before getting an error message that says Gmail is having a problem and to 'refresh to retry' - clicking refresh will make the page crash and show only a white screen. From then onwards, even trying to open Gmail in another tab will not actually redirect you from the current page you are on. It will just update the address bar to say "https://mail.google.com/mail/u/0/#inbox", however the browser doesn't actually load anything, and the 'refresh' icon shows that nothing is even in the works buffering.

Searching forums shows many people having this issue, and the only effective fix is to clear your cache and refresh the page. Unfortunately, while this technically works in the short-term, it is only a matter of time (sometimes under 5 minutes) before it crashes again.

As you can imagine, this it really limits productivity - it's hard to get on a roll when you have to keep stopping every couple of minutes to re-attach the wheels.

Forums show that this issue has been happening to users for years, and unfortunately nobody has been able to offer a long term solution, leading me to have to use a seperate browser just to access my emails. One user suggested switching away to a completely different email server such as Protonmail and ditching Gmail entirely but 1. that is comically inconvenient advice, 2. not viable as an organisation I volunteer with uses gmail, and 3. doesn't help fix the actual issue in the first place, which many users besides myself are facing.

Is anybody able to offer a reliable fix for this? Is there a browser extention that is causing the issue, or one that can fix it?

All help would be greatly appreciated as I find this issue to be a huge source of frustration from a browser that I am otherwise quite happy with.

Asked by 4rasertan 2 dage siden

Last reply by cor-el 1 dag siden

  • Arkiveret

Error 5000/5001 on iplayer

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on… (læs mere)

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on Windows 8 and I have the latest version of firefox. In plug ins my codec is set on always activate as is Widevine CDM. I tried unchecking 'play DRM controlled content' in settings then checked it again and it has come up with Widevine CDM will be installed shortly, but nothing has happened.

many thanks, frances

Asked by fcorr for 7 måneder siden

Last reply by fcorr for 7 måneder siden

  • Arkiveret

Unable to see lines of data fill 'boxes' (screen masks) since new updates HELP

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support… (læs mere)

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support page there is an exception but....) I have wasted hours trying to read and adjust and end with only an attitude. HELP

Asked by TimHoHere for 7 måneder siden

Last reply by cor-el for 7 måneder siden

  • Arkiveret

Screenshot does not work in release 102

Hi, I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing … (læs mere)

Hi,

I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond.

Have you got a solution that works?

Thank you.

Sincerely,

B. Struk

Asked by Bert for 7 måneder siden

Last reply by jscher2000 - Support Volunteer for 7 måneder siden

  • Arkiveret

Firefox won't open Google.com

Hello, I've tried to use google but Firefox won't let me. I have no Idea how to fix this, but had the same problem yesterday and it went away automaticly and now it's bac… (læs mere)

Hello, I've tried to use google but Firefox won't let me. I have no Idea how to fix this, but had the same problem yesterday and it went away automaticly and now it's back again. Does someone know how to fix this problem permanently?

"Kein Verbindungsversuch unternommen: Mögliches Sicherheitsproblem

Firefox hat ein mögliches Sicherheitsrisiko erkannt und daher www.google.com nicht aufgerufen, denn die Website benötigt eine verschlüsselte Verbindung.

Was können Sie dagegen tun?

www.google.com verwendet eine Sicherheitstechnologie namens "HTTP Strict Transport Security (HSTS)", durch welche Firefox nur über gesicherte Verbindungen mit der Website verbinden darf. Daher kann keine Ausnahme für die Website hinzugefügt werden.

Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun.

Falls Sie sich in einem Firmennetzwerk befinden oder Antivirus-Software einsetzen, so können Sie jeweils deren IT-Support kontaktieren. Das Benachrichtigen des Website-Administrators über das Problem ist eine weitere Möglichkeit.

Weitere Informationen… "

Weird thing is, that there clearly is an certificate.

Asked by sanchez.sun90 for 7 måneder siden

Last reply by jonzn4SUSE for 7 måneder siden

  • Arkiveret

unest bookmarks

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested fold… (læs mere)

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested folders.

I could click, hold, drag and drop but would be time consuming as I have too many folders.

How do unest all folders and keep all bookmarks together in single place?

Thank you

Asked by ovande for 7 måneder siden

Last reply by cor-el for 7 måneder siden

  • Arkiveret

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (læs mere)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP for 7 måneder siden

Last reply by jscher2000 - Support Volunteer for 7 måneder siden

  • Arkiveret

Lost all syncronisation data after resinstall PC

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully lo… (læs mere)

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

Asked by klausriebe for 7 måneder siden

Last reply by Paul for 7 måneder siden

  • Arkiveret

Webpage Background and letter change

How do I change the background for all webpages to black with letters displayed as white. I have a vision problem which inhibits my ability to view letters on a white ba… (læs mere)

How do I change the background for all webpages to black with letters displayed as white. I have a vision problem which inhibits my ability to view letters on a white background.

Asked by spyman1 for 7 måneder siden

Last reply by Terry for 7 måneder siden

  • Arkiveret

not recognizing my device

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a … (læs mere)

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

Asked by pauldilcher for 7 måneder siden

Last reply by user104147805413306348376805769878442569366 for 7 måneder siden

  • Arkiveret

logging in to my credit card account

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is … (læs mere)

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is there anything that would relate to firefox that would be causing this problem?

Asked by ncapell2je for 7 måneder siden

Last reply by jonzn4SUSE for 7 måneder siden

  • Arkiveret

Hi! Is it possible to make it so that "Logins & Passwords" are by default sorted by last modification, rather than alphabetical order or security notification? Thanks

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "… (læs mere)

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "sort by last modification", coherently conserved upon each launch.

Asked by Jacnic for 6 måneder siden

Last reply by Dropa for 6 måneder siden

  • Arkiveret

Unable to LOG-IN to OUTLOOK

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login n… (læs mere)

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login name/password, but page never loads. Tried multiple times in Fire Fox, but launching MS - EDGE I can get logged in and going immediately. Please advise.

Here's where it gets stalled:

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1657027114&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d8f535035-0962-743c-cbd1-53133a57421e&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015

Asked by gemcoqui635 for 6 måneder siden

Last reply by jonzn4SUSE for 6 måneder siden