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Access Denied

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous… (læs mere)

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

Stillet af dnorthrup for 1 år siden

Besvaret af FredMcD for 1 år siden

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cannot connect to nespresso.com (access denied)

When I try to connect to nespresso.com get a message ACCESS Denied - see below. Access Denied You don't have permission to access "http://www.nespresso.com/" on this ser… (læs mere)

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190


I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

Stillet af boblknow for 1 år siden

Besvaret af cor-el for 1 år siden

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'Delete cookies and site data when Firefox is closed' just doesn't work.

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history. Checking the box to do just this in 'Privacy & Securi… (læs mere)

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

Stillet af rockpapersizzors for 1 år siden

Seneste svar af cor-el for 1 år siden

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BOOKMARKS-GONE!

i think my mozilla had recently an update. now all my bookmarks from Years back all gone!!!! thanks!!!! i tried to restore it but it says: unable to.... NOW WHAT???? … (læs mere)

i think my mozilla had recently an update. now all my bookmarks from Years back all gone!!!! thanks!!!! i tried to restore it but it says: unable to.... NOW WHAT????

Stillet af good.food2525 for 1 år siden

Besvaret af FredMcD for 1 år siden

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Select tool for screenshots only captures partial area of the selected area.

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience… (læs mere)

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots.

Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images.

https://imgur.com/a/zO6yi0y

Stillet af layow11022 for 1 år siden

Besvaret af FredMcD for 1 år siden

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Update removed my settings and addons because of "Old" profile

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (læs mere)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Stillet af reimoon for 2 år siden

Besvaret af caspy7 for 2 år siden

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Clarification on Nightly Firefox versions to release schedule

Hello, if I'm running 101.0a1 (2022-04-15) (64-bit) nightly, does that mean this version will be in the 101 release (5/31/2022) or the 102 release (6/28/2022) The reason… (læs mere)

Hello, if I'm running 101.0a1 (2022-04-15) (64-bit) nightly, does that mean this version will be in the 101 release (5/31/2022) or the 102 release (6/28/2022)

The reason I'm asking is that the minimum TLS 1.2 restriction (no override in the error page) was previously stated as being part of the 102 release. Here is my original question

Release Schedule: https://wiki.mozilla.org/Release_Management/Calendar

Just would like to know for sure, if possible, thanks!

Stillet af Chad for 1 år siden

Besvaret af Chad for 1 år siden

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Firefox freezes after starting recording profile

I am trying to use the profiler. I have added the button as stated in https://profiler.firefox.com/, but when I hit Start Recording Firefox completely freezes and I have … (læs mere)

I am trying to use the profiler. I have added the button as stated in https://profiler.firefox.com/, but when I hit Start Recording Firefox completely freezes and I have to quit it. My OS is Ubuntu 20.04. I have tried with version 91 in a virtual machine and it works fine. Have also tried with version 93 in a virtual machine with Fedora 35 and even though it lets me start recording, the moment I hit stop it freezes.

Stillet af davidxtejada for 1 år siden

Besvaret af davidxtejada for 1 år siden

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Using Facebook links from internet searchs resets my back-button history

Whenever I click on a web search link that goes to Facebook, my Firefox browser back button is cleared. This makes it impossible to go back to my original search easily. … (læs mere)

Whenever I click on a web search link that goes to Facebook, my Firefox browser back button is cleared. This makes it impossible to go back to my original search easily.

When I remember and notice, I open link in new tab to retain my history.
This started happening several months ago and can be frustrating when doing deep searches.
 I hope there is a security setting I am missing that is allowing Facebook access to my browsing history!
Thanks for your help!

Stillet af rduckshow for 1 år siden

Besvaret af cor-el for 1 år siden

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Imprecise WebGL Renderer String

Hi, so I noticed that the "WebGL Renderer String", which Firefox returns upon request, seems to be quite imprecise in some cases. My desktop machine has a Nvidia Geforce… (læs mere)

Hi, so I noticed that the "WebGL Renderer String", which Firefox returns upon request, seems to be quite imprecise in some cases.

My desktop machine has a Nvidia Geforce GTX 650 Ti built into it.

Google Chrome for example returns the exact and correct renderer string: "ANGLE (NVIDIA, NVIDIA GeForce GTX 650 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)"

Firefox instead seems to assign and return a more simple, generic renderer string, in my case: "ANGLE (NVIDIA, NVIDIA GeForce GTX 480 Direct3D11 vs_5_0 ps_5_0)"

This is of course a great feature in terms of privacy ("browser-fingerprinting"). Nonetheless I didn't find any information about the rules which are applied, before such a more generic renderer string is being returned by Firefox. It would be cool if someone could share an insight with me!

Best regards

Stillet af simi.11 for 1 år siden

Besvaret af TyDraniu for 1 år siden

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (læs mere)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Stillet af CJ1998 for 2 år siden

Besvaret af cor-el for 2 år siden

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Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (læs mere)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Stillet af HalFx64 for 2 år siden

Besvaret af cor-el for 2 år siden

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to dow… (læs mere)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Stillet af alexasergiu03 for 2 år siden

Besvaret af alexasergiu03 for 1 år siden

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Exceptions to deleting cookies upon exit

Hi, I normally delete all history, including cookies, each time I log out of Firefox 99.0. I have two sites for which I would like to keep cookies. I entered them as e… (læs mere)

Hi,

I normally delete all history, including cookies, each time I log out of Firefox 99.0. I have two sites for which I would like to keep cookies. I entered them as exceptions, but each time I log out those exceptions are lost.

Is there any way I can those specific cookies?

Thank you.

Stillet af crl4242 for 2 år siden

Besvaret af cor-el for 2 år siden

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Bookmark toolbar fails

I have been working on this problem for a month. I have read every article ever written about this subject. But given the thousands of people who are having a problem wit… (læs mere)

I have been working on this problem for a month. I have read every article ever written about this subject. But given the thousands of people who are having a problem with this I think that this is your problem as well as ours.

I can install any version of FF and I can fix AND break this very easily. If I only install one version (Nightly, Developer, etc) the bookmark toolbar is easily imported from chrome and displays on Windows 11 perfectly. In the good old days, I could install all versions and they would work without a problem. No longer. The second version will not display the Bookmark toolbar and it breaks the first one that has been working perfectly. I refresh but nothing helps. If I remove the first version (or Second, i.e. Firefox removed or Nightly) then I can fix the first by a refresh followed by an import from chrome.

Equally bizzare is that I can break the first correctly running Firefox by merely synching using any mail address I happen to own. The toolbar will not come up even after a refresh.

I examined the profile. The loaded profile contains a blank series of paragraphs (current profile) followed by a set of filled out paragraphs(previous profile). I use a second existing profile and it will work AFTER a refresh.

Forgive me, I know that many of you are volunteers, but there's is something ilvery wrong with the coding to cause such a complex failure of Firefox. I am a believer and donated a small sum every month for years. I have been writing to Mozilla and complaining but nothing comes of it.

Please assume this is a coding problem and not a failure of the user to do things right. I cannot break any browser but Firefox.

Please fix. If you want info from me, just ask.

Stillet af Al Kolkin for 1 år siden

Besvaret af cor-el for 1 år siden

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I need help regarding Firefox Non Secure alert on SSL Pages

Hi, Firefox support, I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top… (læs mere)

Hi, Firefox support,

I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top left corner on the lock icon. But it's working fine in other browsers like chrome safari etc.

Another problem is that some of the pages of this website still opening with SSL in firefox mobile. Can you help me please because I have to submit my information on this website?

Stillet af normarharris209 for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (læs mere)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Stillet af rorfordak for 2 år siden

Besvaret af cor-el for 2 år siden

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Hundreds of of unwanted bookmarks.

Hello moz://a team, Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage,… (læs mere)

Hello moz://a team,

Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage, so when I did, I saw that the the new row was already filled with bookmarks and i didn't remember adding them. To investigate I changed my homepage to display 4 rows and found and it too was filled with bookmarks of random websites and I had never added. There was also a lot of duplicates of the same website. I spent hours deleting the hundreds of bookmarks. and then the next week, there was another wave of more and more bookmarks. I've checked in the settings of Firefox but couldn't find an option to stop Firefox from adding more bookmarks without my permission. It may just be a bug, or that something is wrong. If there is an option that stops this but I've missed it please do tell me about it. And if there isn't one then please add the option in an update, please!

Stillet af Aajankya24 for 1 år siden

Besvaret af cor-el for 1 år siden