Firefox supportforum

Hello. I am using Firefox Nightly. When I browse a page(any page) for a while, the icon in the tab bar will start flashing, and the "Reload" button in the upper left corner will also start flashing. At this point I cannot do anything with the current page. So I was wondering how to solve this problem. Thank you. (I am not a native English speaker, then I may made some mistakes, sorry about that :-(

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

Hi there!

Hope you have a great day. I'm recently using a VPN software for my laptop. However, it is not working for my firefox.(Its working for other browsers)

I've been using firefox for years and I really wish I can continue using it. Is there any solution for this? Do I have to buy mozilla VPN for my firefox?

Thank you so much!

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome.

whats up with that?.

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my settings but that doesn't seem to apply to this area so nothing changed. Basically I can't read the address bar text because there are missing letters, and I am seeing some corruption in the search bar as well. If I highlight the text, suddenly it's OK, but otherwise it's gibberish. It reminds me of LED signs where some of the bars might not be lit up so you get only a partial display.

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can no longer access our shortcut keys for ex. Ctrl + Shift + F was used for popup window for help-page -> JS Event

ui.key.contentAccess is set to 4 -> pref("ui.key.contentAccess", 4);

any advice for the new FF version?

Best regards Adam

Is there a way to change the default keywords for the bookmarks (*), history (^) and tabs (%) search shortcuts in the address bar?

Is that possible by changing an about:config setting or using an add-on?

In my case, the default keywords are really inconvenient. With a German keyboard, the ^ character does not appear directly after pressing the key a single time. To enter the keyword for history followed by a space into the address bar, I have to press the ^ key and afterwards two times the space bar on my keyboard. Other users might not know the fastest way of doing it and require even more steps (f.e. pressing ^ twice, then deleting one ^ character and pressing the space bar once).

In general, it would be useful to be able to adjust these keywords to the users' own preferences.

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. But all of a sudden on new machine when I tried to retrieve bookmarks, I found nothing even after days with sync ON. Is there any way to retrieve them?

FYI. I've used both Firefox main and developer edition, unable to get back bookmarks on either.

-Thanks Mohan

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete that email or that account and set up a new one? Nothing seems real intuitive here...

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.

Prior to updating to OS 11.1, this worked perfectly: it would go to full screen.

Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear.

Ok, I know this is a first world problem, but I liked the one click approach better than the two click.

Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update.

Hi, I am using Parrot OS and I cant scroll or use any touch gestures on Firefox, it just highlights the text. Chromium however works fine. I would love a fix to this issue. I have tried the steps below, any help greatly appreceated. J

about:config in firefox to set dom.w3c_touch_events.enabled=1 (default is 2). edit /etc/security/pam_env.conf and add MOZ_USE_XINPUT2 DEFAULT=1 reboot and restart firefox

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Hello!

"Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !

For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account!

I think this problem already existed in an older version of Firefox!?

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works but the CPU usage in YouTube is up and the fan is spinning all the time, which it didn't do before the update. I reinstalled video card driver. I reinstalled video accelerator driver. I reinstalled the damn firefox too and then I did a clean installation. NOTHING works. Any advice? Or is it yet another "unexplained" problem that will never be solved?

In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me message about "a suspicious app, etc." but I KNOW I don't have any suspicious anything on my new Macbook Pro. I finally realized that on Chrome I can stay signed in, but in Firefox, every time I try to sign in with the changed password, it goes through the whole thing again. I want to use Firefox, but right now I want to be able to access my email! I also don't want to have to stay signed in. Also, I was on a new device, AND in another country -- Apple could not help me (just said to change password), and I didn't have Chrome on my new Mac at that point, though probably should have tried it before all the changing....

Anyway, I looked up everything I could. The checkbox that the directions at one point said to uncheck isn't in my screen in Firefox 84.0.2. Thanks.

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device