Firefox supportforum

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something like it, so i ran a gamut of virus scans from many different tools to see if it was a PUP virus or whatever, but nothing came up as a hit. I was puzzled on WHAT it was, but after i shut my browser down and rebooted it, the blue keyhole symbol vanished

so.....wat was dat?

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to Firefox and search for something. I got a search bar ONE TIME, and when I put in the thing I was searching for, I got an immediate message that the system crashed and I should try again. How do I get an actual SEARCH BAR to come up and let me do something? Even now, it is sitting there, asking me to download it again. I don't see the point in constant downloading with no result. Firefox is REALLY IRRITATING to try and use.

My main browser is Google, with Gmail as my email. I have Windows 11 installed.

I subscribed to Relay and VPN on Wednesday, Oct. 25, 2023, and paid the annual fee ($82.66); however, after looking at all the features of Relay, I decided that it was too complicated for me and I cancelled the subscription the same day. I have not received a refund yet.

Previously, I had been paying for the VPN monthly, and I do want to keep that and can pay for it annually. So the annual amount for the VPN could be withheld from the amount I paid and the refund could be for Relay portion only, if that's possible. If not, I will continue to pay for the VPN monthly.

Please advise as to how long before I will see my refund.

Thank you. Darlene Eaton

In older versions of Firefox, wasn't there a smaller second search bar to the right of the main search bar where you could enter your search terms and not lose them when the search results came up? I hate having to retype my search terms after getting my results.

Hello everyone,

I've been experiencing an issue with my website when viewed on Mozilla Firefox. Some elements seem to be rendering incorrectly or not displaying at all. I've tested the website on other browsers, and it appears to be working fine there. Could someone help me troubleshoot this problem? Any insights or suggestions would be greatly appreciated. Details Website URL: https://greenryenthusiast.com/where-is-the-best-spot-to-spray-starter-fluid-on-a-snowblower/ Description of the Issue: When accessing my website on Mozilla Firefox, certain images and stylesheets are not loading properly. Additionally, the navigation menu appears to be misaligned, overlapping some of the content on the page. This issue is consistent across multiple pages of the website. Steps Taken to Resolve the Issue: I've tried clearing the browser cache and cookies, as well as testing the website on different devices and networks to rule out any local issues. However, the problem persists only on Mozilla Firefox. Browser Version: Mozilla Firefox version 98.0.1 (64-bit) Screenshots or Error Messages: Attached below are screenshots illustrating the rendering issues encountered on Mozilla Firefox. Additionally, there are no specific error messages displayed; the elements simply fail to load or display incorrectly.

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox as my browser for many years (ten?) and have not had a problem until today. When I attempt to go to a web site I get a notice that says: "Unable to find the proxy server. Firefox is configured to use a proxy server that can't be found. Check the proxy settings to sure they are correct. Check to make sure your computer has a working network connection. If your computer or network is protected by firewall or proxy make sure that Firefox is permitted to access the web."

I am able to get to any web site I choose when using another browser. I am also receiving my emails, and able to send emails. So I know the computer has a working network connection. When I have visited the Mozilla support site (having to use another browser) I see advice that shows opening the Settings page and getting to the Proxy settings. When I open my "Settings" page from the menu on the Firefox home page upper banner I do not see any option to get the Proxy settings. How do I access the Proxy settings page? Or how do I access the Firewall settings? Don't forget, I cannot open any web page from Firefox.

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...

============================================================

 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home

============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0

BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from the backend but it does show properly any ideas how it can be fixed.

Facing issue with this link: https://www.cappella.io/

Thanks

I always have the latest version of Firefox today it is 120.0.1

I get several of these and I have Bitdefender antivirus

See attached photo

What to do ?

why doesn't my theme stay engaged?I have 4 computers and I am constantly having to engage my fav theme on them all all the time.

Theme: Animated Dark fox theme with spinning globe and glow effect.

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (windows 11) My old desktop (windows 10) does not have such problems. What can I do to reach www.belastinggdienst.nl on my laptop? It might have something to do with my firefox settings.

I am most grateful for any help

ruud de jongh ruudjdejongh@gmail.com

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.

Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice