Firefox supportforum

Many questions and answers I see regarding the sync function. I would like to know the depth of what Firefox does. I have multiple PC's and an Android. What is the depth of sync for extensions? Is it possible to have mirror images of the entire Firefox setup duplicated? It would be spectacular to move from one PC to the other and find that Firefox has the exact same setup.

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Hello,

Recently I noticed that whenever I try to save a bookmark (and I save a lot of bookmarks) there are duplicates of my folders. I don't know why, but somehow at some point all my bookmarks got copied into other folders - Bookmarks Menu, Bookmarks Toolbar, and maybe something else. What's frustrating is that one of the folders is the one I use for convenience to access sites I regularly use, while saving to the other puts it somewhere I can't easily get to (I think it's the copies from Bookmarks Menu), so I have to make sure I'm putting it in the right folder - which is hard to do when they have the exact same name. Something I've found that works is to just find out which folder is the one that is in my toolbar and save it to those which pushes the ones in the Bookmarks Menu out of the quick access list, but that's not always convenient given how many bookmarks are in some folders. Using the bookmarks dupes extension, you can see just how many duplicates there are. I've also attached what I see when I save a bookmark, so you can see the duplicate folders.

Here are the results from my "Verify Integrity" test: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 15360KiB + The database has been vacuumed + Final database size is 15360KiB > Task: stats + Places.sqlite size is 15360KiB + Favicons.sqlite size is 6560KiB + pragma_user_version is 77 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 107879 unique pages + Table moz_origins has 687 records + Table moz_places has 14850 records + Table moz_places_extra has 0 records + Table moz_historyvisits has 23851 records + Table moz_historyvisits_extra has 0 records + Table moz_inputhistory has 94 records + Table moz_bookmarks has 6578 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 55 records + Table moz_items_annos has 0 records + Table moz_meta has 9 records + Table moz_places_metadata has 12975 records + Table moz_places_metadata_search_queries has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 20 records + Pages sequentiality: 43.5 + sqlite_schema: 32KiB (0.3%), 24.6% eff. + moz_origins: 32KiB (0.3%), 84.3% eff. + sqlite_autoindex_moz_origins_1: 32KiB (0.3%), 73.4% eff. + moz_places_extra: 32KiB (0.3%), 0% eff. + moz_historyvisits_extra: 32KiB (0.3%), 0% eff. + moz_inputhistory: 32KiB (0.3%), 7.3% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (0.3%), 5% eff. + moz_bookmarks_deleted: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (0.3%), 0% eff. + moz_keywords: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (0.3%), 0% eff. + sqlite_sequence: 32KiB (0.3%), 0.1% eff. + moz_anno_attributes: 32KiB (0.3%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (0.3%), 0.2% eff. + moz_annos: 32KiB (0.3%), 16.5% eff. + moz_items_annos: 32KiB (0.3%), 0% eff. + moz_meta: 32KiB (0.3%), 1.5% eff. + moz_places_metadata_search_queries: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (0.3%), 0% eff. + moz_previews_tombstones: 32KiB (0.3%), 0% eff. + sqlite_stat1: 32KiB (0.3%), 3.5% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (0.3%), 0% eff. + moz_annos_placeattributeindex: 32KiB (0.3%), 1.8% eff. + moz_items_annos_itemattributeindex: 32KiB (0.3%), 0% eff. + moz_bookmarks_itemindex: 128KiB (1.2%), 54.8% eff. + moz_bookmarks_parentindex: 128KiB (1.2%), 62.6% eff. + moz_places_visitcount: 160KiB (1.5%), 74.6% eff. + moz_places_altfrecencyindex: 160KiB (1.5%), 72.5% eff. + moz_bookmarks_itemlastmodifiedindex: 160KiB (1.5%), 75.9% eff. + moz_bookmarks_dateaddedindex: 160KiB (1.5%), 64.2% eff. + moz_places_metadata_referrerindex: 160KiB (1.5%), 65.8% eff. + moz_places_frecencyindex: 192KiB (1.8%), 68.8% eff. + moz_places_originidindex: 192KiB (1.8%), 70.5% eff. + moz_bookmarks_guid_uniqueindex: 192KiB (1.8%), 66.9% eff. + moz_places_url_hashindex: 256KiB (2.5%), 79.3% eff. + moz_places_lastvisitdateindex: 256KiB (2.5%), 84.1% eff. + moz_historyvisits_fromindex: 256KiB (2.5%), 82.9% eff. + moz_places_metadata_placecreated_uniqueindex: 256KiB (2.5%), 84.2% eff. + moz_places_guid_uniqueindex: 352KiB (3.4%), 82.4% eff. + moz_places_hostindex: 384KiB (3.7%), 90.4% eff. + moz_historyvisits_dateindex: 416KiB (4%), 89.6% eff. + moz_bookmarks: 480KiB (4.6%), 88.6% eff. + moz_historyvisits_placedateindex: 480KiB (4.6%), 92.2% eff. + moz_places_metadata: 512KiB (4.9%), 89.7% eff. + moz_historyvisits: 640KiB (6.2%), 93.5% eff. + moz_places: 3712KiB (35.7%), 98.1% eff. > Task: _refreshUI

Thanks.

(Ignore Norton 360 my dad installed it while it was on sale and now it's ended so I have to get rid of it)

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contacted Pinterest and they don't know what the issue is. I have cleared cache, removed extensions etc but nothing seems to work. I don't have this issue with Google chrome or Microsoft edge. I only have this issue with Firefox. Why is that??

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fails and I need to use FF. I recognize that all browsers other than FF are the same or similar basis. So, how can I stick with JUST FF. And not have to keep ME updated or active. Just let ME sit there unused. Why can't FF work with all web sites? Is the problem with them or with FF?

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

I think with the update to 125, I no longer see the typical Windows window controls in the upper right - minimize, maximize, close - so I don't know how to do those things.

THe top right looks like this Mac-based image (where those buttons are on the upper left) but I'm running on Windows so I don't have the dot buttons on top left nor the Windows style min/max/close at top right.

What do I need to do to get them back?

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS.

When I press Custom URLs... (see image) nothing happens. This issue is everywhere in the brouwser, on websites, even when I press help in the hamburger menu. (Or settings in that same hamburger menu.)

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the basement the following day. They both have Firefox on them.

I saved one bookmark on the Win7 PC today. It was there when I looked earlier. Now I went to use it again & it’s not there. But my Win10 bookmarks are there!!

How could that be?

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.