Firefox supportforum

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0)

navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done"))

Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and then shows an error. (see attached screenshots).

I have carried out all the recommended procedures including cookies, cache, etc and restarted Firefox with all Add-ons disabled and it still does not help with this problem.

I have used Yahoo for years and never had this problem and I have tried using Edge and Chrome and everything works as it should so it is definitely a Firefox issue.

So any suggestions on how to fix this would be appreciated.

Thanks.

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Hello, I've Firefox on Fedora last version Fedora 33 (Workstation Edition) 64 bit

The bookmarks bar works fine for the standard visible part, but the arrows button (check out the pic attached) to open the rest of the bookmarks contained in the list, is not working, doesn't open the rest of the list at all.

Thank you Marino

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to troubleshoot Firefox, they told me to try Chrome. Chrome did work, so there must me an issue with Firefox. I cleared my cache, but still got the error message.

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

I've been having this issue ever since the latest release of firefox.

Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any headers from the fetch response. If I refresh firefox this fixes the issue, but only for a small amount of time. The same bug doesn't happen on chrome and I haven't had it happen to me yet on firefox developer edition. It happens if I use this browser on private browsing with no plugins as well.

Note that we do use a fetch wrapper but it essentially returns the entire response object in the screenshots below.

Also note that it doesn't seem to happen anywhere but localhost. Is there anything I can do here?

I accidentally deleted the Blue start for favorites on the address line. I got it back but it does not recognize any of my previous saved pages. As of now I would have to re save all my previously saved web sites. Any way I can get back the original blue star and have it show my previously saved pages. Thanks in advance.

NOTE: if you look at the pic you need to X ot of the 1st pic. For some reason it is popping up in front of mine Sry

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckGo Privacy Essencials installed, and I also have uBlock Origin installed. I disable both extensions but I still see the same error. I'm on Ubuntu 20.04 LTS, and my Firefox version is 77.0.1 (64-bit) canonical - 1.0

I attach the console log.

When I click on any Zoom link in Firefox 83 on Linux, nothing happens. It seems like Firefox has no idea that the zoommtg:// protocol exists.

I've tried:

• checking that Firefox is not installed from a snap
• manually setting the network.protocol-handler.expose.zoommtg and network.protocol-handler.external.zoommtg preferences to true
• running xdg-open 'zoommtg://...' in a terminal (this works fine, it's how I finished the Zoom SSO login)

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bookmarks', and I found backups from 2001, 2013, and I know I have backups 'older' than those on discs, but the ones missing (so far) are the most important and complete ones from the past 7 years. Please correct me if I'm wrong, but update 76 'seems' to necessitate syncing devices. I only have reason to browse on my desktop, so I didn't plan on syncing it with anything. I 'do' have a smartphone, but other than downloading malwarebytes and one other app, that I need, that's the extent of my 'online' activities on the phone. However, since I couldn't find my bookmarks without doing so, I decided to download Firefox onto my phone and try to sync them up. When I signed up for the Firefox account earlier, I changed my password with a password generator. However, my phone doesn't have all the characters on its keyboard that are in my password. You can customize the keyboard, but it looked like a magnificent pain to do so. Instead, it seemed easier to 'dumb down' my password from 40 characters down to around the minimum, at least until I got them synced. However, I tried twice with typing visible on the phone and it said the password was wrong, so instead of trying a third time, and getting locked out of Firefox - I came here to see if anyone could help me. I know that rebooting often corrects a lot of things, but since I don't have these bookmarks backed up anywhere - I was afraid this might be a case where it may make the bookmarks more difficult or impossible to retrieve. Thanks in advance.

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version? I have lost most history, bookmars, etc.

Won't load Amazon. Only on Firefox. Not my other browswers. The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This is the error I get.

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

I am trying to access cal PERS web site and Firefox is blocking me. How can I fix this. (www.Calpers.ca.gov) keep in mind i am not very tech-no-savy.

Hello,

In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally random event, not on closing or startup, and sometimes even in the middle of a session. I don't have too many addons or extensions installed except Ad Block Plus and Dictionary. I don't use an antivirus, not even the default one from Windows 10, everything is deactivated, and i manually scan from time to time with Malwarebytes, no infections. Also, Delete cookies and site data when Firefox is closed i have this unchecked as it should be. I also cleared all data, but still nothing, the problem persists. It is very annoying to keep logging in everyday on all my sites and accounts, so please, if u have a solution, help me. :)

Thank you

I am writing to the English-language forum because the forum does not exist in my language. Some time ago, the browser started to slow down and took a long time to open. Last night I closed it through the task manager and after restarting the browser gave an error: XML parsing error: root element not found Address: chrome: //browser/content/browser.xhtml Line 1, character 1

(Ошибка синтаксического анализа XML: корневой элемент не найден Адрес: chrome://browser/content/browser.xhtml Строка 1, символ 1) In my language

How to solve a problem? I don't want to lose bookmarks and other data, so creating a new profile is not a solution for me.

Hi, My Antivirus Software Bitdefender Wallet Extension disappeared from Firefox, I already added this extension but it's not showing up in my Firefox browser, any solution?

Waiting for your reply asap, thanks.

Cool Regards, Pallas