Firefox Community Forum

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

The problem is that I am severely confused. It pertains to at least Firefox profiles, and sync.

A little background: I have been using Firefox, happily, over countless updates, on a single computer, for maybe 2 decades, logging in to "shopping" websites (travel-tickets, government websites, blah-blah, so password memory is very important). Now on 113.0, on a Mac, Catalina 10.15.7

Recently, I've a need to travel, using a laptop. Linux, Mint, Ubuntu, various. Should maybe think about "Sync". Just care about logins/passwords. So signed on to Mozilla "Sync" (password safe on a bit of paper). What could go wrong? Not yet tried to sync to anything else...

Wrong. Firefox wanted to update to 113.0.1. Why not? Go ahead. I've 2 previous versions in /Applications. What could go wrong? On 113.0.1, Firefox warned me (in capital letters IIRC) that my bookmarks, passwords and history might be corrupted unless I created a new profile.

Perhaps because I panicked, I now have 7 profiles. Obfuscating slightly: blahblah1.default-esr-1 blahblah2.default-esr-4 orig.default blahblah3.default-esr-3 blahblah4.default-esr blahblah5.default-esr-2 and blahblah6.default-release

I have parked the 113.0.1 update in a holding directory, and continue to use 113.0. I've had to change some passwords, but the new ones are written safely (AFAIK) on bits of paper, or memory sticks.

How to sort this out? My super-duper backups have been failing for lack of space.

I appreciate (see above) that "Sync" is not a backup strategy. I THINK I know what it is intended. However the mere word "Sync" does not really cut it as a dependable specification. I've not (AFAICR) tried to sync this computer's firefox profile to any other. But I was in an extreme panic.

I depend heavily on Thunderbird. I'm hopeful that any false steps I take won't extinguish any remaining ability I have to communicate with the outside world. If this wail appears on your support website, that would be reassuring.

Please help!

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox account, I got all my bookmarks and synced tabs, but no extensions. This worked fine changing OS's in the past, including moving to Kodachi, Ubuntu, Kali, or Debian, or different versions of Windows. Suddenly Firefox should Sync itself, and it doesn't. How do I get all my extensions back? I had an easy 50 or 60 extensions, and there is no possible way I'm going to reinstall 50 different addons, assuming I could possibly remember what they all were...

Any help (WITHOUT reinstalling every single one)?

Eric

I use Firefox daily, and I use Sync to save my profile.

Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile files were lost in the process, and when I connected with Sync, Firefox installed all the extensions I had before, but it didn't fetch the bookmarks. Like many people, I have hundreds of links in my bookmarks, and I'd like to get them back. Profile files are not here, and Sync couldn't find them? Is there a place where I can see all previous Sync saves so that I can get an old backup (even if it's a backup from days or weeks ago)?

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now I want to sync them all again but I want the information that is on my PC, I'll call this the primary device, to by synced to the other two. In other words, I don't want to loose any of the tabs, passwords or bookmarks on this primary computer and I what them transferred to the other two. So, how do I set my PC as primary device? Thanks Chris

p.s. I know this is a different forum but anybody know if there is any chance Thunderbird will be sync-able any time soon?

Hi,

I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc.

On Mac I just logged in and nothing happend. Like no any import was made. No any add-on was installed automatically.

Do I have to install everything manually?

Previously FF used only on Windows

Dear all,

I add to reinstall windows, and every software including firefox.

Previously I checked that my datas were proprely sync.

I just finished the firefox installation, but the sync does not find any of my previous datas... T.T

Any idea please ?

Kind regards,

Thomas

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t