Firefox Community Forum

It induced me to create a new profile. Then, I lost the old one. Who even knew about profiles? Firefox is now filling in passwords, among other serious setting changes I did not make. This is the worst experience I ever had with a browser. Firefox has been my steady for decades, always dependable and easy to manage. I think we broke up today.

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at the end. All this does is make things difficult to see. How can I get rid of it, please?

My toolbar disappeared in January very disappointed because I don't want to take my computer to the fix it man here in town when It was not something I did but rather came with an update.

My power just went out for a second, now Firefox its acting like I've never used it.

I've never had this problem. Firefox has worked just fine for years. I have never had an issue with FireFox. Now I'm being told to select a profile like there isn't a set of folders with files dating back to 2021 sitting next to these fresh new folders full of files all dated to today.—I don't know shit by the way, Google told me where the profile stuff is or something idk im pissed.

How do I get Firefox to recognize the same old mountain of files its been using to store bookmarks, passwords, and all the rest is right under its stupid nose? And no the about:profiles page just gives me another blank profile to choose.

funfunfun

When i open firefox, i can choose what profile to open. I have two screens, so i was wondering if it was possible to be able to open both profiles i use, and have one on each screen. If not possible, would it be considered for an update in the future? It would make it easier, so i can have my personal profile on one screen, and my work profile on the other.

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

I don't have a Profiles menu under the Account button on the main toolbar. My Firefox was just updated and the update tab info talked about the new profiles feature as if it was available. Is this rolling out in phases or should I be seeing it?

I have version 144.0, updated on 10/14/2025.

Thanks.

I am using a very old system that is running out of storage space. There is an 8.73 GB folder that I would like to empty to free up space. C:\dtemp\Profiles contains several folders that were created 10.27.21: 2qzfs15q.default, eybandys.default, f81zrqic.default-release, pctnmazu.default-release-1, and yns5cb3s.default-release.

Can I delete any of these folders?

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

Hello,

I received a popup tab about creating separate profiles. I am still not seeing an option to create another profile, in my case keep personal and work browsing separate on my work computer. The articles I have read do not seem to fit my situation. Firefox is up to date. Thank you for your help.

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has something to do with profile. I don't care what it has to do with, I want it to go away. I went to about:config and set browser.profiles.enabled to false, but every time I restart Firefox, it apparently gets set to true again.

There is no reason for Firefox to have forced this visual change on users. How do I make the gear go away permanently? The gear goes or Firefox gets uninstalled and I'll go back to Chrome.

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sign in to my business it says I can't. I try to re-set my password and it says I have to use the "primary" account email. It does not accept my business account.

How do I get firefox account for my business email?

Thank you

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to convert the files from about:profiles to use the new one.

i am not logged in to firefox on the others either.

is there a way to link the profile files on my computer to save my bookmarks and history? i don't know if there will be continued support for these files and want to make sure my bookmarks are saved for all of them. i would prefer to stay logged out of the other profiles.

Attached images include screenshots of the empty profiles (one from clicking the profiles from dropdown, one from clicking "manage profiles", and one with blacked out personal data from going to about:profiles).

Do I have to be logged into an account to use profiles? I'm on my work computer on which I don't log into my account and "Profiles" option does not show up on my toolbar.

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick