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Acronis reported that Firefox browser was infected with ransomware - Now FF will not launch - No permissions

Hi all, On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I… (læs mere)

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Stillet af r.oberin for 4 timer siden

Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (læs mere)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Stillet af emma.elizabeth.crisp for 4 minutter siden

Minimizing Firefox windows sometimes will not open on click on the taskbar and windows error sound will play.

This has started to day, I'm running it on Windows 11 and if I minimize a windows sometimes I am unable to reopen from the taskbar, I would see the browser window flash f… (læs mere)

This has started to day, I'm running it on Windows 11 and if I minimize a windows sometimes I am unable to reopen from the taskbar, I would see the browser window flash for 1 second and then a window error bell sound will play, but there is no error message. The only way I can get back that window is to right click the icon in the taskbar and click Restore on the rightclick pane. I would have to do this everytime this happens.

I don't know what caused this, it was fine most of the day and just started late afternoon. Anyone have a clue to the root of this issue and what's your advice?

Stillet af Marcy Joel for 1 dag siden

Bold Text + Bookmark Manager Keyboard Shortcuts

Hey Folks, The CTRL+ B shortcut often used to Bold text (literally everywhere) opens Firefox's Bookmark Manager side bar and sometimes formats text in the browser. Does … (læs mere)

Hey Folks,

The CTRL+ B shortcut often used to Bold text (literally everywhere) opens Firefox's Bookmark Manager side bar and sometimes formats text in the browser.

Does anyone know how to disable the Bookmark manager and/or resign this classic shortcut to text formatting only? The only option I found in the Browser menu 'Tools> Page Info> Permissions > Override keyboard shortcuts' does not offer a meaningful solution. I cannot imagine this most basic shortcut is not available for Firefox, I must be overlooking something.

I use this particular formatting shortcut quite often to create/modify browser page content for my job and would like to avoid using another web browser.

Thanks for your help!

Stillet af mary.t.cloutier for 5 dage siden

I think Firefox is being sabotaged.

Over the past couple years, I keep encountering operational failures in Firefox that are not present in Chrome or any other browser. A few weeks ago, a website ( https://… (læs mere)

Over the past couple years, I keep encountering operational failures in Firefox that are not present in Chrome or any other browser.

A few weeks ago, a website ( https://investor.vanguard.com/home/ ) started returning "Unable to open [site]. Cannot locate the Internet server or proxy server." This is not a problem for Chrome, which opens the page almost instantly. Before that, the site wouldn't let Firefox log in after, literally, years of uneventful browsing there. In 2020, the login failure started, but didn't last long.

Earlier, I was at eBay, AliExpress & Etsy; each link took upwards of a minute to open and eBay's pages weren't loading images unless I started clicking in a non-random, but still experimental manner.

I'm using 105.0.1 (the latest, according to the popup).

If it matters, my OS is Windows 7 Pro.

Stillet af jrlind55 for 2 dage siden

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (læs mere)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Stillet af FreeSGC for 2 dage siden

Firefox shrinks page when trying to print label (since uptdate to 102.3.0esr)

I'm using an online inventory system and regularly need to print barcode labels. This was all working fine until I updated to 102.3.0esr. Now, the data shrinks to a tiny … (læs mere)

I'm using an online inventory system and regularly need to print barcode labels. This was all working fine until I updated to 102.3.0esr. Now, the data shrinks to a tiny part of the page when I go to print it. (See screenshots of what it looks like prior to going to the print dialogue and then when I actually go to print it). I've checked various settings suggested on previous posts that sound like the same problem but none of these work (Scaling, shrink, printer margins, clearing the cache etc.). If I choose a different printer and select A4 paper, the data looks to be the correct size (i.e. set for a 2x1 label), albeit on a much larger page.

I downloaded Chrome and I can get it to display and print ok from there. I just don't know what's happened in Firefox. Also, it's not just my system - one of my colleagues had a problem with a standard release. We changed him to the esr version (prior to the 102.3.0 update) and it worked ok then. Obviously something has happened in this update. Any help would be appreciated.

Stillet af dnm1978 for 1 dag siden

Problems opening web pags since update

I now have Firefox 105.0.1, but since the update many web pages won't open, I just get the spinning circle. If I switch Firefox off and on again that fixes the problem fo… (læs mere)

I now have Firefox 105.0.1, but since the update many web pages won't open, I just get the spinning circle. If I switch Firefox off and on again that fixes the problem for that site, but not for any others I subsequently try to open. I'm spending my whole day switching Firefox off and on again.

Stillet af Tommo for 23 timer siden

Firefox 105.0.1 (64-bit) running on Windows 10 Enterprise N LTSC 21H2 private window very slow loading

Hello to all. I have a wired problem with the loading of the same local development website in Firefox and Firefox private window browsing, the same local development web… (læs mere)

Hello to all.

I have a wired problem with the loading of the same local development website in Firefox and Firefox private window browsing, the same local development website is loaded very slow in private window browsing.

I have uninstalled Firefox completely and started with fresh install without any add-ons or themes, all the things are default.

Please check out this screen capture with the problem https://imgur.com/a/cigSamd

Can this be just a rendering issue as the network metrics are the same?

Thank you

Stillet af starlays for 15 timer siden

Firefox

Trying to keep it brief. Not sure how that will go. lol A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at rand… (læs mere)

Trying to keep it brief. Not sure how that will go. lol

A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at random, other times I'd drag the mouse over a tab or page(no mouse button pressed) and it might open a new tab, open a link on the page, or close the tab, often time in multiples. Sometime whole bookmark folder link would be opened and in multiple sets.

With HP tech help they had me do a complete reinstall of Win11, then computer crashed and they ended up fixing it with the new SSDD. T comes back loaded with Win10 and I updated to Win11.

With only Edge it was fine. I did get one "Restoro" popup but that was it. I ran 4 different anti-malware apps and got one PUP that was maybe iffy at best. Installed a few add-ons and still ok.

When I installed FF and some add-ons (same ones in Edge) it started happening again. I tried uninstalling add-ons, inactivating them, even one at a time, and it all still happens. I thought I had it narrowed down to Roboform and/or facebook container but nope. Sometimes it's good for a while, other times it goes kind of haywire.

Very frustrated.

Stillet af SDB for 4 dage siden

Problems reloading page

There is a chronic problem with the Droid version of Firefox. If I have a web page open, it does NOT matter which page, if I leave that and go to another app for a moment… (læs mere)

There is a chronic problem with the Droid version of Firefox. If I have a web page open, it does NOT matter which page, if I leave that and go to another app for a moment then return Firefox will not reopen/reload the page- the progress bar stops near completion and hangs. This is happening on two different Droid devices- a Samsung Galaxy Tab S2 running Droid 7.0 and a Samsung Note 9 running Droid 10.0. There is a way to clear this issue. I close the Firefox app, go to the Droid settings/App. I then Force Stop the app, go to Storage and clear Cache. When I restart Firefox the web page it was trying to load then loads properly. This problem happens continually- it does not mater if I am on Amazon, a news site, a forum, there is no different what place I am on the web. This is also happening with two separate devices running different versions of the Droid OS. The only common factor is Firefox for Android. I am getting sick and tired of having to jump through all these hoops just to resume looking at a page which was already successfully opened. I like Firefox but this chronic problem is not worth keeping it installed at this point.

Stillet af rbaker2164 for 4 dage siden

Firefox will not open or respond on PC.

Non of the troubleshoot suggestions on the firefox help page worked. It worked fine till today. No issues in the past. No error msg no hang time. No changes to PC or soft… (læs mere)

Non of the troubleshoot suggestions on the firefox help page worked. It worked fine till today. No issues in the past. No error msg no hang time. No changes to PC or software.

Stillet af yaronbrill for 3 dage siden

Firefox consuming more ram compare to chrome and edge. Is there any way to fix it?

Firefox consumed almost 1.5 GB of ram when I just opened 6 tabs. Is there any way to fix it? I am using the latest version of firefox. I also regularly check for updates.… (læs mere)

Firefox consumed almost 1.5 GB of ram when I just opened 6 tabs. Is there any way to fix it? I am using the latest version of firefox. I also regularly check for updates.

Stillet af Dipto for 3 dage siden

My website not opening in firefox but working fine in edge.

Hi there, My website is not opening in firefox, I tried https://support.mozilla.org/en-US/kb/difficulties-opening-or-using-website-firefox-100 this but still not working.… (læs mere)

Hi there, My website is not opening in firefox, I tried https://support.mozilla.org/en-US/kb/difficulties-opening-or-using-website-firefox-100 this but still not working. It is working fine in edge browser. Some of my users are on firefox and its a bad impression for the website if its not opening. It says "Error Time out".

Stillet af contact.solpivot for 3 dage siden

youtube videos are taking time to play, sometimes the message shows up i.e. "If playback doesn't begin try restarting your device"

unable to play youtube vidoes and other streaming videos as they are not playing at when we play, they play after sometime like after 10-12 seconds even though the video … (læs mere)

unable to play youtube vidoes and other streaming videos as they are not playing at when we play, they play after sometime like after 10-12 seconds even though the video buffer has loaded far ahead of the playtime, I have checked my internet and my dislpay drivers nothing is wrong with it.

Stillet af srtolwala11 for 2 dage siden

Tab always crashes on audio playback

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia co… (læs mere)

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia content in FF. (That's been my workaround.)

For example, when loading this humble URL ... https://upload.wikimedia.org/wikipedia/commons/transcoded/d/d8/Plattenknistern_record.ogg/Plattenknistern_record.ogg.mp3 ... if I have autoplay enabled, it'll crash right away ("Your tab just crashed"), without autoplay, it'll crash as soon as I hit play. No report gets created under about:crashes.

No difference if I create a new user profile and disable add-ons. Disabling hardware acceleration doesn't help either. I can't do without most of my settings and add-ons, so refreshing FF is not an option. I'd sooner try a new install (and then import my profile and reinstall add-ons), but that's laborious, not guaranteed to solve the problem, and I figure that there ought to be some way to diagnose a crash in such straightforward circumstances? Telling the JS debugger to pause on exceptions seems to be no help.

Twitter videos used to work, albeit without audio, so long as I didn't pause and then resume playback. Lately, after upgrading from FF 104 to 105 (or possibly through a change on Twitter's end), I get "the media could not be played."

Stillet af fucsi for 1 dag siden

Seneste svar af fucsi for 1 dag siden

Viewing the YouTube screen.

Been using Firefox for some years with no probs, and I view YouTube videos constantly. But recently been getting a left to right twitch on the YouTube screen, and it seem… (læs mere)

Been using Firefox for some years with no probs, and I view YouTube videos constantly. But recently been getting a left to right twitch on the YouTube screen, and it seem after I've viewed a video --- very weird! Don't get the same problem with Chrome, but I'd rather continue using Firefox. Can I fix this?

I noticed on your introduction to this screen you state:- "Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue..." Do I have the same problem?

Thanks

Stillet af john.anderson1018 for 18 timer siden

Distorted graphics on online banking app

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics im… (læs mere)

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics images of their card and card reader to demonstrate where to find/enter info. These graphics are greatly elongated laterally, and crucial data entry box is missing or obscured, thus making login impossible. At the bank's suggestion, I logged in without problems using a different browser (AVG Secure), so it would appear to be a problem peculiar to Firefox. Can I suggest that you liaise with Barclays to fix this problem?

Stillet af bluebottle47 for 4 dage siden

view of same page, on same website, with same PC, is different of Mozilla vs Chrome

Mozilla is not rendering my website properly. The style of the Joomla 4 Cassiopeia Template is not displaying. The attached shows the comparison of last night. My user… (læs mere)

Mozilla is not rendering my website properly. The style of the Joomla 4 Cassiopeia Template is not displaying. The attached shows the comparison of last night. My users report mixed results on various browsers, but Chrome is solid. I am a long time Mozilla fan, and would like to continue. I have been thru a lot of your troubleshooting; did a complete delete and re-install, cleared Cache & Memory, can't seem to find the problem. Gerald W. Mead

Stillet af jerrymead1 for 4 dage siden