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Be nice

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” w… (læs mere)

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is bro ken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Stillet af Umar Aminu Mahe for 2 timer siden

Besvaret af Umar Aminu Mahe for 1 time siden

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Need help with Chase bank online

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts? I thought there might be some software… (læs mere)

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

Stillet af Lorraine Schlagheck for 1 dag siden

Seneste svar af Denys for 1 dag siden

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Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to … (læs mere)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Stillet af T.Driscoll for 2 uger siden

Seneste svar af Denys for 2 uger siden

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how do i submit a bug report for firefox?

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it lat… (læs mere)

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it later, the browser window is not the size and position it was in when I stopped the program last, it comes up with a large window again.

Stillet af krlever for 4 dage siden

Besvaret af Scribe for 3 dage siden

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Facebook: Sorry, your browser does not support this feature. Please use a different browser and try again.

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try aga… (læs mere)

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try again."

Stillet af christine41036 for 4 uger siden

Seneste svar af Denys for 4 uger siden

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Firefox or Edge? which is better for me

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password… (læs mere)

I have always been a Firefox or Mozilla supporter, now I'm confused as I do use Microsoft Edge and others to support my apps such as Word, Excel, and others. The password thing about using traditional methods and now seems like a lot of people are using Google or Apple to log in really has made my life miserable. Where do I go from here?

Stillet af Taipan for for 1 måned siden

Besvaret af Paul for for 1 måned siden

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Slow to load website to the point of being timed ello,

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox,… (læs mere)

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox, I checked Microsoft Edge, and Google Chrome, they both worked fine. I am running Windows 10, and the latest version of Firefox I have run a clean reinstall and still no dice.

Stillet af Sebastian M for 4 uger siden

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old version of firefox

I use to have a version of firefox, (not the browser) where I could have verious short cuts on the home page. I have the browser but I want the non-browser one

Stillet af Robert Epp for 3 uger siden

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What A Wonderful

I have been delighted with Firefox for many many years. You folks do a wonderful job.

Stillet af Peter Atepe for for 5 måneder siden

Besvaret af Paul for for 5 måneder siden

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windows start icon and bottom screen bar missiing

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included… (læs mere)

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included date and time, and other features. Once, I clicked the bottom of the screen and it came up for one second, but disappeared. How can I retrieve it? Thank you for any help you can provide.

Stillet af Deborah Addleman for 3 uger siden

Seneste svar af Denys for 3 uger siden