Firefox Community Forum

After Firefox upgraded to the latest version, Google no longer opens up, bookmarked websites no longer have my username, password, or login account info, and do not recognize my account. Syncing caused all kinds of problems. I'm not happy with Firefox anymore and wish to remove it from my laptop . How do I do this? Sorry...I was once a happy camper. Barbara

Hello,

I have been facing an issue that I want to completely delete all of the bookmarks associated with Mozilla Firefox. Manually deleting them works temporarily, however, they return to the bookmarks bar upon reinstalling Firefox and logging on to my account

I have already tried deleting my Mozilla account completely and used RevoUninstaller to delete all and any Firefox files from my system (done this to one of my computers). Still, the bookmarks return when I reinstall Firefox and log in to my account. I have also tried not syncing with other browsers, and the bookmarks still return when I log in to the Firefox account.

This persistence is annoying, because I really would like my bookmarks data from Firefox to be completely wiped out, but it seems that they are returning even upon account deletion (I created a new account using the same old e-mail).

Could someone please help me with this issue?

Dear Sir I had Firefox on my Sony mobile phone for quite long years, I deleted it by mistake today, how can I get it back. My Sony mobile phone is Android 7 . I tried to recover it from my computer and I got QR CODE I took a picture then do not know how to do after that. Can you please help. Thank you. Louise.

I added Firefox to my new laptop and needed to reset my password to login. I recognize a few of my old bookmarks at the top but all of my passwords and login information is gone and none of my old devices are showing up. I have never encountered this issue before, please help.

I have been trying to sync my phone and laptop. Every time I try it only shows my laptop under "my devices" even though I have logged out and logged back in on my phone through the qr code. I am not sure what to do.

I'm not given the choice to STAY LOGGED IN and every time the system logs me out, I'm going through the motions of restoring my bookmarks. Isn't there a way Mozilla could fix this by allowing the bookmarks to be restored to the last login or give the user the choice to stay logged in? Better yet, DO BOTH. You know your the ONLY web browser that I've ever used that fails to do this. I'm sure their are dozens of programmers that could spend 30 minutes coding this into program. A few lines of code or a HOOK to fix this.

I stopped using Firefox on my desktop and began using Edge until it was necessary to have a Microsoft account for it to fully function. Then and only then I returned to Firefox.

Help us out here people. This is a real "rock in the shoe" issue.

Why is it when I'm not signed in to my Firefox accounts on both my laptop computers or syncing is turned off, do my Icons change from say Facebook icon to world Globe Icon (Default).

Computer 1 has Facebook Icon(Water Landscape) Computer 2 has the World Globe for Facebook Icon. (M&M Candy)

When I delete World Globe Icon on #2 and replace it with Facebook Icon, it switches my Icon on #1 to the World Globe Icon. Also, it changes the alignment of my Icons on my desktop as well, rearranges them, put it in a different spots. This has never happened before for over 8 years, now all of a sudden, here we go and I am not sure how to stop this.

Stop with the codes since I am logged in on both devices. Used Firefox for years and years. You are about to lose a loyal client I think I've put in codes/ passwords in 4 different places just to sync my laptop and phone.

Firefox deleted my entire browsing history while signed in with syncing on, with no user interaction. This should never happen. What is the point of Firefox sync if it does this?

I synced the wrong Firefox profile to mY Mozilla account. I hence deleted the account to get a reset. But now I can't sync any more, because I get the message: your profile was previously synced to a different account, create a new profile. How can I activate sync again?

A colleague of mine had Firefox logged in with a Mozilla account, before their computer needed to be reset, we checked and Firefox said Synchronisation was on and last succeeded 1 second ago. We proceeded to undertake the reset, but after logging back into the same Mozilla account, none of the bookmarks returned, nor did any saved addresses, passwords or browser history.

I was wondering if there is absolutely anything that we can do, or whether someone at Mozilla are able to check the account just in case?

I'm fearing the worst, and partially expecting it, but wanted to log here for sanity's sake, just in case.

Many thanks Ben

Hello,

My payment info is synced across multiple devices (desktop and Android) except for one device - so I added a card manually. Now I have two of the same card across all the other devices. How do I recalibrate this so everything is in sync?