Firefox supportforum

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try & selected something like "soft green."

Bottom line is that the changed look is slightly distracting & I'd like to go back to the plain vanilla screen. But it's not obvious (to me anyway) how to do that.

Any suggestions?

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset

thank you in advance.

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue.

Thank you for your prompt response.

Patricia Reider

Anyone know if it's possible to get the microphone button to appear in the google.co.uk search field as it does on Chrome and Edge?

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up browser stop the page, then it shows a stop button, I hit the stop button, my accounts still don't open. What is happening.

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since they change their email address each day. Can't Mozilla in some way block them ? I could change my email address but so many friends and business have it.

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chrome & opera no problem.

Since I upgraded to version 94.0.1 I can no longer access games at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. All I get is the initial splash screen.

It does work on MS Edge and since I no longer have Adobe Flash installed on my computer that shouldn't be an issue.

I have also submited this question to Shockwave. Do you have any suggestions?

Thanks.

Hello. I just updated to FF 94 but my confusion pre-dates the update. It would be most helpful to have a clear, concise, non-nerd jargon about how to keeps cookies. I normally delete cookies on domain change. This works for me!

I have a specific domain, a bank, that *now* charges me a fee to log in and check my account: two-step verification. The bank says that if I don't delete their cookies when I log off then I won't be charged a fee the next time I try to log in. Fair enough.

After looking through the Firefox / Mozilla explanations on how to keep cookies, what I read is not clear. Lets start here: many of the explanations show images of the about:config: "Cookies and Site Data. What I see on my screen is not what is presented in the proposed solution. Example: at this page https://support.mozilla.org/en-US/questions/1287495 it shows "Manage Permissions". On my screen it says "Manage Exceptions". There is a big difference in understanding between "Permissions" and "Exceptions" and seeing as how I don't know what "Permissions" mean then I'm left with a hole in my understanding of how to proceed. This might sound a minor point to make, but I can not find a clear, up-to-date (FF 93) how to keep selected cookies. So please let me state clearly what I want to know and hopefully a clear, concise answer may appear.

- I want to keep specific cookies, from a specific domain, that were loaded into FF during a session. - The next time I attempt to login to that specific domain, the previously saved (hopefully) cookies will be recognized by the domain and allow me to log in without further charges.

For my purposes the "Cookies and Site Data - Manage Data" function is not relevant. I don't need to make a special election to allow cookies from my bank, nor am I trying to restrict cookies from entering the browser. I simply want to save particular stored cookies for the next attempted login to a specific domain.

Please, and with respect: clear, concise, simple language that is attuned with the visuals / graphics / images of FF 93.

Thank you in advance and wishing you healthy times.

Hi All, thanks for any help;

My issue is, I transfer a lot of long Word-97 generated text to various web-forums, which contain simple formatting (bold, italics, paragraph spacing, varied 'forum supported' fonts). When the text is copied, all the formatting is stripped in Firefox and only pasted as plain text.

Is there a way to copy and paste a document's text so the formatting is not removed?

p.s.: this is a browser issue, older browsers--like IE-11--copy the information fine (they have some paragraph vs. line issues (now, which is likely forum side), but otherwise work fine.)

Is there a way to paste text with formatting in firefox?

Thanks for your help!

K2

For the past week everytime I hit CTRL key the page text reduces down in size considerably and the page flips about all over. Chrome works fine for me with no problems using CTRL cut and paste. How can I stop this’ for ‘Firefox’ please as it's my go to browser with all my useful shortcuts on the toolbar.

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is really really annoying. How can i fix that double space issue?

I tried browser.proton.contextmenus.enabled > false (disables Proton UI of context menus) Did not work for me.

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my preferences such as passwords + bookmarks + add ons So, no problem The icon appeared, but after two seconds it was automatically removed. Nothing I did nothing I touched . ??? It is also the Icon of history becomes inside menu in the right side not ( lonely as it was before )

I see this good browser becomes the ever worst 

You, yourselves who damaged it. Not the users

Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min and lag, continue for another 2min then lag etc etc. (even short videos on twitter lag). It was not like that before and I don't have this problem in other browsers. Does anyone know what can be the problem here? Thanks

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