Firefox supportforum

I reformatted my laptop and reinstalled Firefox, and now certain parts of webpages are not showing up. For instance, on answers.microsoft.com, I cannot see "reply" boxes so I can't post anything. on homedepot.com, I can't see the tool that tells you the location of each product and allows you to text it to your phone. The webpages look "normal" except that the missing content is just... missing. I'm wondering if content is being blocked on other websites, too.

The websites appear correctly if I clear cookies and site data from Firefox, but not if I just clear the cache. The issue appears in "safe mode" also. It doesn't matter how many times I restart my computer-- the issue is still there. I have as much of Windows Firewall blocked as I am able to. I have uninstalled my ad blocker extension. The website page style is "Basic page style."

This is so frustrating. Please help.

Hello, i have read others have similar problems, but not the same one and the offered solutions do not work for me. My problem is that as of today after the strangest crash/malfunction of the browser i cannot copy address from the address bar and paste them. Or better it seems like i am copying them or even cut them, but when i try to paste them it does not work. I've already reset firefox, and at the beginning it seemed to work again but after a few opened tabs i have the same problem again. I am at my wit's end and i have no idea to solve this problem that makes using the browser very difficult. Does anyone know what i can try to do to solve this? thanks

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

We have noticed that since Firefox 87 was released, audio recordings made in the browser are being cut off. After recording for up to 3 minutes, the recorded preview of the file seems to be cut off. A 3 minute recording would yield a 39 second preview, whereas a 1.5 minute recording yielded a 15 second preview. The file it seems is only recording a much smaller segment of audio from what is intended.

Is there a known bug recorded for this problem?

Thanks, Josh Wild

My online banking access used to work perfectly but does not worked any more. In the login process, it simply does not go any further without any error message. The laptop is the same as before. The only thing that has changed are updates to Firefox version 87.0 and Ubuntu version 18.04.5 LTS. On another laptop, the bank access still worked perfectly. I have tried to switch off all restrictions in the Firefox settings and to deactivate all add-ons, unfortunately without success. The bank couldn't solve the problem either, they just said it was probably due to the browser settings. Do you have any ideas? Thank you! Wolfgang

Since Windows Insider build 21318 (we need Insiders build for some WSL features), after a few minutes of usage characters start to disappear from the application : pages, menus, etc. Only Firefox triggers this behavior, but once it has started it propagates to other Windows apps. The only solution is to quit Firefox and any affected app and relaunch. Firefox is pretty much unusable at this point.

This bug is very much alike the one reported here : https://support.mozilla.org/fr/questions/1313520

Restarting in safe mode doesn't change behavior : not related to hardware acceleration or add-ons.

Tested with Firefox v87.0 and Nightly. I also checked the described behavior also happens on co-workers computers same model/same configuration (this is on a Dell laptop Precision 7550 with an NVidia Quadro RTX4000).

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

I'm trying to better understand why a certain website I frequent online seems broken or something with the level of tracking protection I have enabled with the main page working fine then the stories pages being spread out or something rather than what it was supposed to be like if this helps. I'm not able to read the story easily and have to scroll down over and over again and sometimes, the webpage won't allow me to go down on the page as well. I'm not too sure if that's because of the tracking protection level I have enabled and how to get around this if so rather than having to go back to the standard level. Feel free to share your thoughts sometime. Thank you in advance if you reply to this.

We keep getting "Not responding" error that appears to be worsening - more frequently & longer duration. Happened at least 3 times since starting this submittal. Running Windows 10 with all current updates on Dell XPS w/ Core i7 8th gen. Have tried the fixes found online.

Thanks for your help.

Whenever I click the Firefox browser icon, it will start up, and then close a second later. I have tried reinstalling the program, yet this doesn’t fix the problem. I saw a crash report the last time that it worked and ignored it. Is there a way to bring it back up? I tried to do it myself while running it as an administrator, but that didn’t work either.

When copying an image from another program, such as Snagit or powerpoint into gmail using firefox, I get two identical copies of the image.

When copying formatted text from Powerpoint to gmail, the text also shows up twice -- once with the formatting, and once without the special formatting.

However, when copying text from Word to gmail, the text only shows up once -- with the formatting.

This does not happen with Chrome.

It does not happen when copying the image or text into another microsoft program like word. It only happens in Firefox.

I have refreshed Firefox, disabled add-ins, and cleared cache. Nothing helps.

Please advise on how to stop this from happening when copying an image or formatted text.

This problem has only started in the last couple of weeks. I am using Firefox Version 87.0 Build ID 20210318103112

with Windows 10.

While browsing https://www.mathrubhumi.com/ site, a warning will come "A webpage is slowing down your browser, what would do like to do, stop it or wait" Then system monitor shows a web content is consuming around 4.5 GB and firefox itself stopped the webpage. If the memory usage is higher the system will hang.

Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website.

Examples include: Roll20, Spelltable.

I do now the series of events that lead to the crash but not the reason why it crashes.

Hello, After I start Firefox with Duckduckgo, I begin impatiently typing something in. Then I find that Firefox wants the master password and has swallowed everything I typed. Can this process of entering the master password be sped up or changed so that I do not have to type everything over?

Recently, often when I'm casually browsing the web Firefox tends to crash. When it does, it won't start up for a couple of times. When I start it back up it will immediately crash again. Sometimes it takes an hour or a system reboot to fix it. Even if I'm just watching a video on Youtube it will sometimes crash out of the blue. Starting in safe mode crashes as well.

I'm having some more weird issues with my PC lately, like games crashing or getting RAM-related Bsod's. I really hope someone can help me with this issue because it might also give me some more insight into what's going on with my PC. Of course I will relocate to a different forum for that matter- but first I want to look into this issue.

Thank you.

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to start it in safe mode or change profiles. Is there any advice for this?

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs.

Crash report as follows:

bp-97161149-3820-4453-bf2e-7ef770210403 03.04.21, 14:54

Who can help me ?

Thanks