So...saying that I am ticked off is an understatement. I was using Firefox to do work online on Thursday (8/24). I shut my laptop down as usual at the end of the day. No … (læs mere)
So...saying that I am ticked off is an understatement. I was using Firefox to do work online on Thursday (8/24). I shut my laptop down as usual at the end of the day. No issues. The next day on Friday (8/25), I turned on my laptop to do some work...no problems starting my laptop. So...that is when I discovered that my entire history is gone, bookmarks, tabs, and passwords. I have been searching through the help section and have tried to locate files to restore bookmarks and history; however, those files only have my history as of Friday (8/25) and nothing prior. So, I'm at a total loss for how to recover anything but I feel none of this is recoverable at all. I had a tabs up that were important and LOTS of important bookmarks which are probably gone. I couldn't even begin to remember all the bookmarks I had. Don't even get me going with my passwords because I will now probably have to go through the (time consuming) process of resetting my passwords on LOTS of sites. I have never encountered a situation like this where EVERYTHING was wiped. I did see that some sort of update happened on Monday (8/21) but I didn't have any problems until starting my laptop on Friday (8/25). I probably put my laptop into sleep mode M-T-W, and then when I completely shut my computer off Thursday night, everything was wiped on Friday when I turned it on because it probably updated from the update on Monday. Any thoughts? I hold out no hope to get any of this information back. Thanks!