Firefox supportforum

Hello

again after upgrade this time version 119.0.1 to version 120.0 the behaviour changed to store downloads. This time I directly modified the settings of applications, their type and which action I expect. Again problems and files are stored elsewhere. Once again modifications and it seems to be fixed.

It seems that this part of Firefox is modified too but I'm not sure. One download is still running and the file and the temporary part exists but not in the specified base directory. The other ones are working as result of my second approach.

Any other experience concerning download and where to store?

Kind regards

 Stephan Albert

Hello!

Part of the reason (a small part, but part nonetheless) that I began to use Firefox was the ability to screenshare and screenshot disney+, netflix, and etc -- but after updating to 120.0, my screenshots are being blocked (as though I were on Chrome or Edge).

I am not doing piracy! I make edits and stuff. It'd be super helpful to know how to fix this, or if there even is a way.

Hi ,

I tried to activate my firefox account on my new laptop. I also tried to add this new computer to firefox sync. The system shows me, that I am logged in with both my old and new computer After entering the password I am told that firefox account will sent me an e-mail to verify the account. I am told that I will receive a code at my e-mail address. The stored e-mail address is correct. I am told that the e-mail has been sent to my e-mail address. I have tried to receive an e-mail from my old computer as well. Whatever I do even after I added accounts@firefox.com into my contacts. I still don´t receive any e-mails with verification codes or links to verify my e-mail address. I really don´t know what else to try. I did not find any support adresses for firefox in europe. Please can anybody help.

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and others. If someone know how I can again get points please help me.

I am running Mozilla Firefox on two laptops each of which is running Ubuntu Linux 22.04 LTS. In both cases Firefox is installed by the Debian/Ubuntu 'snap' program.

On the first of these two machines -- the only less frequently used or updated -- "About Mozilla Firefox" shows that I am running:

Firefox Browser 118.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

On this machine I see this on the command-line:

Calling: '$ ls -ltr /snap/slack' shows that the current 'snap' is 113, created Nov 1. The date on the symlink between '/snap/slack/current/ and '113' is Nov 9, suggesting that I was prompted to run 'snap' and upgrade Firefox on Nov 9.

On this first machine, Firefox is performing as intended.

On the second machine, however, a more recent version of Firefox is blurring photos on at least one important website. (As far as I can tell, all other rendering of web pages is satisfactory.) The information on the second machine is:

Firefox Browser 120.0 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

From this machine's command-line:

$ ls -ltr /snap/firefox total 0 drwxr-xr-x 7 root root 201 Nov 6 18:34 3358 drwxr-xr-x 7 root root 201 Nov 16 17:34 3416 lrwxrwxrwx 1 root root 4 Nov 23 21:37 current -> 3416

This suggests that Ubuntu build build 3416 on Nov 16 and that I was prompted to install it on Nov 23. That's 2 days before I am writing this bug report, and that duration is roughly the duration in which I have observed this blurring problem.

The problem occurs at this website:

https://www.washingtonpost.com/

On this page, the photos are all in sharp focus and everything else is being rendered as expected. See: Screenshot from 2023-11-25 17-02-46.png

However, if I right-click on any URL or photo on the home page to take me to the page for a specific article, I get a blurred photo. Example:

https://www.washingtonpost.com/health/2023/11/25/zoom-fatigue-brain-heart-effects/

Note how blurry this photo is. See: Screenshot from 2023-11-25 17-03-39.png

This blurriness does *not* happen with the older version of Firefox on my first machine. My inference is that there was some change between 118.0.2 and 120.0 that is failing to correctly process data coming from this website. Suggestions?

Windows 10 volume slider stops working after every firefox update. Have to restart windows 10 explorer to make it work after every login. It will start working again on it's own after the next windows update until I click on the firefox update again.

I was required to make a quick computer switch. I cannot access my old computer. When I opened Firefox on the new one it was without my bookmarks, saved passwords etc. I really need those passwords. And I don't like an orphaned window for Firefox floating around with my info. At best, how do I get it on my new computer. At worst, how does the info get deleted so that it is not available online to anyone?

Hi, I have a problem as my Facebook keeps freezing on Mozilla when I try to add emojis to a post, I have tried all the recommended actions but the issue still persists but it works normaly on MS Edge when I perform the same actions. Help !

Firefox seems to be hanging up my computer every once and awhile. Why I think FF, if I am able to kill it with task manager- all is well. Prior to that system is pretrty much locked up, sometimes can't even get task manager running. Also, about twice a week I get a message from FF about oops your Foxnews tab has stopped., please send report. I haven't sent report, just do a reload.

I have run 3 virus checkers, chkdsk and sfc /scannow and all are okay no virus, disk or system files missing.

Thinking of switching browsers for awhile?? Then seems there is a place in profile that has passwords, but I forgot where. Maybe I could download a completely new copy of firefox and keep my profile?? Then again maybe my profile is messed up.

Any suggestions the best way to get a completely new copy of FF??

On Windows 10 current release and now FF 119.0. Down to using Flagfox, Malwarebytes Browser Guard, tab reloader, undo close tab, web threat shield (webroot). Was for years using Noscripts, but stopped it for the last few weeks. Actually I stopped Malwarebytes Browser Guard, web threat shield and noscripts and still got hung up. That only left Flagfox, undo close tab and tab reload running as addons.

I have the e-edition app for my newspaper on my PC. This allows me to read an electronic version of our daily paper. One feature of the app is to be able to print parts of the paper such as the crossword puzzle. When selecting to print the selected section, the section displays in a pop-up which it should. However recently when using Firefox the pop-up displays twice. And when printing again, the pop-up opens three times and then four times and then five times. I can get it to print ok from the last displayed pop-up and then I just have to close all the other pop-ups.

When using this app with Google and Edge this does not happen so I was wondering if there is a setting in Firefox that needs to be changed. Turning off pop-ups doesn't help in that I get the same of screens displayed telling me pop-ups have been disabled.

This odd behavior only began a few weeks ago.

Thanks, JB

When I use the Firefox browser and attempt to open my Evernote, after I enter the password, it will not open on my desktop. I nearly always use Firefox (and prefer it); however, I can easily open Evernote if I use Chrome. How do I correct this problem? Thanks, Jan

when i open site on mozilla its show SSL type Error on this site https://www.rehanrentacar.com but on another browser its working well , so how can we solve on mozilla ?

when i am opening any streaming site and play the video, the audio stream of the video sometimes start late and some time does not even start when the audio is played via bluetooth audio device.

I saw there was a fix / workaround for pasting text into WhatsApp on desktop in Firefox, but I used to be able to copy and paste images too and that still doesn't work. It works in the AVG secure browser though. It used to work in Chrome, but I don't want to go to Chrome just to send a picture from my desktop. Is there any workaround or fix in Firefox to copy and paste images into WhatsApp on desktop?

After reinstalling Windows 11 Pro on a newly installed SSD my browser resets location and size to default. Nothing listed here in support or found elsewhere through a web search has made a difference. Also, if I leave Firefox open for an extended period of time so that the browser stays where I put it, and keeps the same size, it will crash. As a test, I had Windows resize the browser to the full monitor, closed it, and when I reopened Firefox it filled the monitor. A second time closed and reopened a few minutes later resets back to default location and size. Everything else (bookmarks, extensions, etc.) remains the same. Nothing has been added or removed since the fresh install.

This is the latest version, 23H2, of Windows 11 Pro, which, btw, was the version I was running before the fresh install of Windows 11 Pro.

How can this be corrected?

Thanks.

I am about to stop using Firefox, because recently, every time it wants to update, it goes right ahead without my say so, and completely voids my entire history. Everything is gone. I have to find all my tabs again, and sign into them all again. Dreadful. I was a faithful user of this web platform, bit this is so inconveniently useless, I cannot continue.

Hello, from Terminal Servers, it is not possible to browse the Internet via FortiGate's explicit proxy from the Firefox browser, while there is no problem with Chrome or Edge. When the user tries to browse external sites, the proxy sends the error page "You need to authenticate to use this service". It seems that Firefox does not pass user authentication to FortiGate. The proxy authenticates users per session via Kerberos tickets.

Firefox version: 115.5.0esr

I also performed the following settings to pass the Kerberos ticket to the proxy without success: https://people.redhat.com/mikeb/negotiate/

I also noticed that it is not possible to change the "network.negotiate-auth.allow-proxies" setting from "false" to "true." Is this my problem? Is it normal that it cannot be changed?

Attached are the settings.

Thank you in advance.