• Løst
  • Arkiveret

reinstallation

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can… (læs mere)

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can... currently asking through android Firefox have account yet win browser will not do a thing and no reference of installation in Windows directory despite shortcuts being visible and a rough simily of Firefox browser opening on desktop really freaking me out... can you advise please...

Stillet af capricorn.one2112 for 2 år siden

Besvaret af capricorn.one2112 for 2 år siden

  • Løst
  • Arkiveret

Bookmarks don't restore into their folders

Hello, I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folde… (læs mere)

Hello,

I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens.

Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this?

Thanks, Barnaby

Stillet af barnabyde for 2 år siden

Besvaret af barnabyde for 1 år siden

  • Løst
  • Arkiveret

Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'… (læs mere)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Stillet af the.sharps for 2 år siden

Besvaret af FredMcD for 1 år siden

  • Løst
  • Arkiveret

I can't use the new print modals. What alternatives are available in Thunderbird and Firefox?

I have visually-induced vertigo/supermarket syndrome. I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental s… (læs mere)

I have visually-induced vertigo/supermarket syndrome.

I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental scrolling, because they scroll in front of other elements in the same window, and because the modals aren't designed for page down, and because they don't integrate with system-level print options, these don't work for me.

So far I've been using the system print dialogues instead of the Firefox and Thunderbird print modals, but I accidentally updated Thunderbird a few months ago, and lost access to the system print dialogues.

Stillet af MarjaE for 2 år siden

Besvaret af jscher2000 - Support Volunteer for 2 år siden

  • Løst
  • Arkiveret

refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (læs mere)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Stillet af joe2look for 2 år siden

Besvaret af joe2look for 1 år siden

  • Løst
  • Arkiveret

intense disk activity after closing firefox

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks eve… (læs mere)

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks everything else on my PC (Win 10 pro 64). If I hard shut down the pc (ie, switch off the power) there is no adverse effect on firefox after restart, so whatever it's doing is apparently unnecessary anyway. How do I cure this, it's irritating me intensely - enough to seriously consider using another browser

Stillet af rdl for 2 år siden

Besvaret af cor-el for 2 år siden

  • Løst
  • Arkiveret

Disable Autofill

Hi, I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out. I'm not a fan of these secur… (læs mere)

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Stillet af aaw2799 for 2 år siden

Besvaret af aaw2799 for 1 år siden

  • Løst
  • Arkiveret

Where has the "keyword" field gone? Quick way to add keyword bookmarks?

Hi! Ever since Quantum, I haven't paid much attention to Firefox (not much of a point, is there -_-). But today, I found myself using modern Firefox again and wanted to a… (læs mere)

Hi! Ever since Quantum, I haven't paid much attention to Firefox (not much of a point, is there -_-). But today, I found myself using modern Firefox again and wanted to add a keyword search bookmark. Where has the "keyword" field gone from the "Add Bookmark" dialog? Is there a way to bring it back? I found nothing promising under about:config :(

All I see when googling is guides saying I should first add a bookmark, then go to the bookmarks panel, find and select my new bookmark, edit properties, and then I'll be allowed, by Firefox's grace, to add/edit keywords. This takes all of the convenience out of the process.

Does anyone maybe know an extension that can bring the field back?

Thank you all :)

Stillet af Benjamin Philipp for 1 år siden

Besvaret af cor-el for 1 år siden

  • Løst
  • Arkiveret

Bookedmarl URL not visable

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix th… (læs mere)

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

Stillet af zeus2022 for 2 år siden

Besvaret af cor-el for 1 år siden

  • Løst
  • Arkiveret

Profile problem

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. … (læs mere)

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

Stillet af Rick Exner for 2 år siden

Besvaret af Rick Exner for 1 år siden

  • Løst
  • Arkiveret

Firefox pinterest button installed but not visible

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed t… (læs mere)

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

Stillet af cathyetal for 1 år siden

Besvaret af YongHan for 1 år siden

  • Løst
  • Arkiveret

older browser

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original br… (læs mere)

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original browser and regain my bookmarks

Stillet af MKRUMMY for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

  • Løst
  • Arkiveret

.qfx and .ofx download bug after v98 update

When downloading financial data to Moneydance software, the download correctly opens Moneydance and update data file correctly, but after v98 Firefox update a second iden… (læs mere)

When downloading financial data to Moneydance software, the download correctly opens Moneydance and update data file correctly, but after v98 Firefox update a second identical .qfx file is downloaded to my desktop which I then have to securely delete as a redundant file on my PC.... This is new behavior, has always worked perfectly previously. Firefox settings under Files and Application header are as follows: Downloads: Save files to Desktop Applications: Actions are set to use Moneydance.exe for all OFX and QFX financial data

The extra file showing up on my desktop is new and unwanted. It seems to be unneeded as it can be deleted without any obvious effect and no loss of data in Moneydance

Stillet af steelbanger for 2 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

  • Låst
  • Arkiveret

Mozilla sends e-mail questions via no-reply address

Thanks for last message you sent via "no-repy". You ask me questions in those e-mails, but I can't reply. The last had a lot of if you are running this ..... then thi… (læs mere)

Thanks for last message you sent via "no-repy".

You ask me questions in those e-mails, but I can't reply.

The last had a lot of if you are running this ..... then this ....

I'm not using Windows XP or Vista!!!

I keep my software up to date.

Well, I guess I have to part from Mozilla. For a long while it was so good, but lately ...

Stillet af petefine for 1 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

  • Løst
  • Arkiveret

"This time, search with" bar still shows after disabling it.

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar. Firefox support's "upload images" not working, so i … (læs mere)

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

Stillet af Kiran for 1 år siden

Besvaret af YongHan for 1 år siden

  • Løst
  • Arkiveret

transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (læs mere)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Stillet af arejfour for 2 år siden

Besvaret af jonzn4SUSE for 2 år siden