Firefox supportforum

I reinstalled firefox on my mac. I am using sync for a while. Now all my passwort data is lost. What can i do? I am sorry, there is nothing more to tell about this. :(

I can login to this forum (and post a question). I suspect that it's because my e-mail is so very short (7 characters) that some reg-ex filters think it's not valid - but it is. When I enter my e-mail in the login screen, I always get a red suggestion for another domain, but my e-mail ends with just "c.dk" which is valid, and having just to characters before the @ makes the e-mail address very short.

Was mysteriously logged out of sync on desktop for no reason, so had to log back in (had to reset password). logins.json.corrupt file was located but it was EMPTY! Where are all my passwords? Why is FFX this bad that it just disappears all my logins for no reason? This is unacceptable! How is this possible?

I still have the logins on my android phone, and I turned off sync to make sure they don't get wiped (I noticed the sync on the tablet also wiped my logins once I got back into the broken desktop sync). So how the heck do I now xfer the logins from android to desktop????

Once I recover my pwds, I am dropping FFX for good. This is bad. The most important feature is broken, and it's a fatal flaw.

Say what you like about Chrome/Google, but they've never managed to just wipe my entire sync history like this.

I'm confused on how multiple accounts and sync work. Basically, I want to keep my personal browser usage from going into my work laptop.

I have 3 devices: 1.) Work laptop - always for work 2.) Mobile - always for personal use 3.) Home laptop - always for personal use

To keep my browsing history separate, I plan to use 2 firefox accounts: 1.) Work laptop - always Work firefox account 2.) Mobile - always Personal firefox account 3.) Home laptop - mostly Personal firefox account but occassionally switch to Work firefox account

I assume I can browse my Work browsing history at home by logging with my Work firefox account. But when I sync, will my personal browsing history be synced to my Work account? I don't want that to happen.

Hi,

I have a large number of bookmarks saved in my PC-based Firefox which I want to be able to access from my new Samsung Galaxy Android mobile.

I created a Firefox account on the PC and installed Firefox on the mobile. I then used Firefox Sync and all the bookmarks did indeed appear on the mobile Firefox, which is great.

As a test, I then added a new bookmark at the PC Firefox end, but this is not appearing in the mobile Firefox. Both the Firefox accounts (same account on PC and mobile) are logged into.

Should new PC Firefox bookmarks appear automatically in the mobile Firefox, or do they have to be 'manually pushed' from the PC?

Thanks,

bern

I've lost all bookmarks, logins and saved passwords, add ons and basically everything. I have made sure that all my data is synced and even tested it a couple of times after changing devices and every time it worked perfectly and restored my data. Now, I've just changed devices after a while with no internet, I go to sign in and I forgot my pass so I reset it and signed in successfully but nothing at all is restored not a single thing. I'm devastated, I hope there a solution to this.

I have send some tabs "for further reading" to device I believe has some name like "Firefox on office computer" and received none of them, but none of them was received. So I checked settings and actual name is "Firefox on localhost", that occured I think after upgrade. Both devices are displayed as possible targets, and account page says that "Firefox on office computer" seen last time long time ago. How can I get list of tabs waiting to be opened on this dead instance?

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are all in ONE folder, the other folders then are empty + the position of the folders are mixed up as well.

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3.

I had no problems before. But now I can't sync anything. I click "sync now" and nothing happens. The last successful sync on IOS device was on 13/01/20. I tried reinstall iPhone Firefox and now I have no bookmarks on my phone. I checked about:sync-log on my desktop. All errors are here: https://yadi.sk/d/mX_YM-JptfmLvA

Hope for your help.

I have 3 devices in sync (i mean logged into with firefox account and i could see saved passwords in all 3 devices). One fine morning, unfortunately I have deleted my passwords in one device. Immediately before pressing sync, I uninstalled firefox from there. But some how, these passwords also deleted from the 2nd device. But in the 3rd device, I didnot connect to internet to make sure my passwords are there. Now I could see all my passwords in my 3rd device without connecting to internet. Now how can I restore my passwords to the account without loosing them in the 3rd device. Also how to do the backup of the passwords in the 3rd device for safer side.

when I sync my desktop to my android phone, all bookmarks become disorganized and many are missing on both devices. I removed all bookmarks from both the desktop Mac and the Android and toggled sync. Same thing happens. I now have no bookmarks on the android (aOS 8, Oreo) and restored from a backup on the Mac (OSX sierra).

Hello. I've created a new profile and logined to Sync. Then the sync have start but it can't end. It shows that it's in progress about a hour. I've tried to restart Firefox, restart system with no effect. The log file from about:sync-log is here: https://www.dropbox.com/s/els9dffijyeshuw/error-sync-1580143890286.txt.txt?dl=0

I backed up my laptop's profile on Dec 3. I've since made changes to bookmarks and such on that system, but can no longer access to the computer. So I'm going to copy the backed up profile to a new computer.

Question: a) Will sync work from the profile data and saved credentials copied to the new computer? b) Will sync update the new computer with the changes that had been made on the old computer since Dec 3?

I bought a tablet just for it to be not what I wanted. I see it listed in my old tablet's sync history 5+ days after and am baffled. I changed my password so it doesn't have access in the future but it's in my Firefox History even when I select it to hide it. It's not in my account anymore but it's in my history. Am I freaking out too much or is this normal since it could vanish on its own?

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successfully enabled two-step authentication, but when clicking Refresh Status, it remains disabled.

I tried disabling add-ons and in a private window without success, I even tried deleting the account and trying again with a different email address. When I check the network tab I can see a request to "https://api.accounts.firefox.com/v1/session/verify/totp" is returning "{"success":false}".

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

While trying to troubleshoot a site login problem (ticketmaster.com), I made a backup of my prefs.js, and reset a few hundred preferences in about:config. After finding the pref that caused the problem (tracking), I shut down FF, copied the backup prefs.js in place and restarted. After FF synced, though, my prefs were reset to the previous session with all the reset values.

How do I restore a prefs.js and either *not* fetch the values stored in my online profile, or update my online profile with the values from the file? Is there a timestamp I can update, or some other value to set?

Thanks.

I'm trying to sync my custom theme colors and my toolbar configuration between all devices. I'm logged into the same account and have sync turned on between them. Do these sync features not yet exist?

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my tabs - including pinned tabs - over again. Then I get messages on my other devices saying Firefox has been opened on a new device. It doesn't recognize that I've been running Firefox before.