Firefox supportforum

i receive this file from my antivirus as a potencial hacker tool , now is in quarentine mode on my computer . any idea to check or identify this ?

C:\Users\CARLOS\AppData\Local\Mozilla\Firefox\Profiles\3s7p8b58.default-release-1\cache2\entries\57CFDA5843A7DF8C3A7D88A3C77819185E243734 12/7/2020 11:29 PM

I have a personal website which uses a "hit counter" provided by Bravenet. Here is the code:

<script type="text/javascript" src="https://pub8.bravenet.com/counter/code.php?id=408129&usernum=614453690&cpv=3"></script>

This counter worked for quite a while, and recently stopped working using Firefox on my desktop (Dell Inspiron 660s). It still works on Safari (on my iPhone) and on Chrome (on my desktop).

Could it be a problem with my computer or Firefox?

Hi - I have Google docs in Drive and everything in there is now scrambled. It is only on 1 computer, not on any other computers and the file is fine in other browsers such as Chrome. Any thoughts on how to fix this? Thank you. A screen cap is attached on when I open a new file and start typing.

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

I did not delete FF I simply imported into Chrome all my FF data and tried Chrome. I prefer FF and want to add back into FF all the new passwords and bookmarks & etc that I created/added while using Chrome. Hence my question. And if yes, then shouldn't I totally avoid synching with my FF account as wouldn't that defeat the purpose of creating a new profile to avoid duplication?

a Firefox pop up box requested that I install a new version because it could not.

I downloaded and ran the Firefox Installer .exe

It popped up a window saying...

X C:\Users\jonbr\AppData\Local\Temp\7z50F50053B\setup-stub.exe

the specified procedure could not be found

The problem began on Sunday December 6, 2020. I could no longer log in to my Charles Schwab Account with Firefox. On December 7, 2020 I called Schwab and suspected it was a problem with the Firefox browser. They had me log in using Chrome, which worked fine. Schwab said they would contact Firefox and let them know of the problem. I decided to also let you know of the problem. As of this morning, December 8, 2020 the problem still exists. Hopefully you can resolve it soon. Thank you.

Please be patient am old, lol. Example, I have a Yahoo home page and click on something I want to read it opens and most is ok the video on the page is fine, it works but there is a still photo a little further down in the article that does not show. If I open the exact same article in Chrome or Edge it is fine everything is visible. I have noticed every once in a while where the image should be it looks like it is moving in a waving motion but still no image. I have gone to the page info looked under permissions and do not see anything for allow images but there is Autoplay that shows: Picture below And If I go to Media and start clicking on the image addresses until I find the one that should be there it does show it. I do work from home and I don’t want to quit using Firefox but I really need it to work. Any help would be greatly appreciated.

With respect to this paragraph in this article: https://support.mozilla.org/en-US/kb/search-firefox-address-bar?as=u#w_use-a-different-search

The recent updates are worsening the usability.

Before the update, I used to do the following steps in order to search anything using an alternative search engine:

1. press CTRL + L to focus the address bar
2. type my search query
3. press ALT + ↓ until the desired search engine is selected
4. press ENTER to submit the query

Now, after the update, an additional step has been introduced

1. press CTRL + L to focus the address bar
2. type my search query
3. press ALT + ↓ until the desired search engine is selected
4. press ENTER to confirm the selection of the search engine
5. press ENTER to submit the query

Yeah, it's just a single keypress more, but multiply it by a couple of hundreds times a day I need to do that, and you will get why I'm taking the time to report it.

Please get rid of step 4

I have to start from scratch each time I want to log in to Firefox. I am asked for user name and password, then I am taken to a screen that says "getting started with Firefox" as if I've not set it up already. How can I access Firefox without having to go through this process?

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been automatically disabled. The challenge I'm facing is ... there were specific links that I 'need' that I cannot access. Is there a way to recover said data?

I keep on getting this picture in picture in some pages that I visit and it's kind of annoying me already. I turn the picture in picture option in settings and it still doesn't fix the issue.

I've been through these pages, and have turned off the hardware acceleration, disabled the content blocker, disabled all plug-ins and extensions, opened Firefox in safe mode, and am not running any themes, and STILL my drop down menus on webpages will not drop down. It's REALLY annoying. I'm running 83.0, on a new windows 10

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgrade??). In this instance, the website is https://www.sbs.com.au/ondemand/ I am signed in as a member. Whenever I try to play a movie or TV show, I get this message:

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos.

I'm PC illiterate so I have no idea how to turn off an ad blocker (as well as Firefox being my browser, I have Quick Heal Anti-Tracker installed). Can someone please provide some help with REALLY BASIC instructions (ie. as if you're talking to an alien who has never used a computer before!). TIA

I also am unable to sign in to my YouTube account so I can watch videos I've subscribed to (I can view videos otherwise on YT). When I attempt to sign in, I get this image (below).

I have emptied cache, deleted browsing history etc, makes no difference. I can access and view SBS and YT on another browser, just not on Firefox.

Hi.

My former laptop got damaged and I couldn't remember my Firefox password to restore my saved passwords.

So, when I reset password, all the old passwords in the former laptop didn't sync or rather were lost.

Now I have the Hard Disk of my former laptop and when I connected it to my new laptop and searched for Firefox "password" files I found passwords.json in a particular location: E:\***\****\AppData\Roaming\Mozilla\Firefox\Profiles\4ee3ocax.default\weave\changes.

I am looking for a way I can import this password file and access them in my Firefox account in my new laptop.

Thanks

This morning I received a message regarding Adobe Flash's EOL and I must uninstall it. I followed the instructions and uninstalled it. In the process I lost Firefox-"Profile Missing". I called AppleCare and they were unable to help. They reinstalled Adobe Flash and that is all. Help! I need Firefox and all my info.