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  • Arkiveret

Firefox crashes

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report: AdapterDeviceID: 0x0102 Adapt… (læs mere)

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report:

AdapterDeviceID: 0x0102 AdapterVendorID: 0x8086 AvailablePageFile: 13372104704 AvailablePhysicalMemory: 5128089600 AvailableVirtualMemory: 4100419584 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 86179840 BreakpadReserveSize: 41943040 BuildID: 20141011074935 CrashTime: 1413466625 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413460028 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 047e1028, AdapterDriverVersion: 8.15.10.2418

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 86 StartupTime: 1413466624 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 16928415744 TotalPhysicalMemory: 8465170432 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 31.2.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by klassey 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Has anyone had a case where they had to rollback a Firefox Esr release?

Has anyone had a case where they had to rollback a Firefox Esr release? Just trying to see if this is a common situation with ESR Releases as I'm looking to move our busi… (læs mere)

Has anyone had a case where they had to rollback a Firefox Esr release? Just trying to see if this is a common situation with ESR Releases as I'm looking to move our business onto the ESR Channel.

Asked by Firefoxa 4 år siden

Last reply by philipp 4 år siden

  • Arkiveret

Why do the URL in FireFox changes, when you hit a NON secure site ?

Have recently discovered that when using FireFox (version 45 (ESR channel)) and also the latest version (48), that in the URL, some "black" dots are appearing (see upload… (læs mere)

Have recently discovered that when using FireFox (version 45 (ESR channel)) and also the latest version (48), that in the URL, some "black" dots are appearing (see uploaded PNG file). Where do they come from...? Is it related to Firefox or is it the Graphics Driver on the PC that are causing the problem ?

Asked by Jan Larsen 3 år siden

Last reply by FredMcD 3 år siden

  • Arkiveret

Firefox crashes

Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120 Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was inst… (læs mere)

Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120


Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was installed several months ago on our computers.

Asked by gamboao 3 år siden

Last reply by Andrew 3 år siden

  • Arkiveret

I now get popups all the time and new windows pop up. I have popups disabled

After the last firefox update I have been getting popups and popups are disabled. I also am getting new windows opening up all the time. For instance clicking on log in… (læs mere)

After the last firefox update I have been getting popups and popups are disabled. I also am getting new windows opening up all the time. For instance clicking on log in this this page I got these 2 one at a time that opened after https://loadity.com/joinnow/step1.php?lp_tweak=general&aid=859325683544&a_bid=1ed55266&data1=8&data2=register&data3=https%3A%2F%2Fmozilla.org%2F&data4=CWAABox&a_aid=tVNce

Mostly MapsScout stuff but all the time.

I have ran multiple virus and spybot scans. I have cleared cache and all history and such also. Something is very wrong. And things changed after last update.

Asked by randyibm 2 år siden

Last reply by Josh Ross 2 år siden

  • Arkiveret

Recent update to Firefox 52.5.0 ESR caused multiple issues with my computer making it virtually unusable.

I am running an IBM ThinkPad 31P with Windows XP Pro. On 11/18/17 my computer updated Firefox automatically to 52.5.0 ESR even though I have it set to ask first. Within m… (læs mere)

I am running an IBM ThinkPad 31P with Windows XP Pro. On 11/18/17 my computer updated Firefox automatically to 52.5.0 ESR even though I have it set to ask first. Within minutes of the update my CPU usage spiked to 100% with no programs open. Windows Task Manager showed svchost.exe to be at 98%. This same thing has happened with every major Firefox update and issue has not gone away until Firefox issued an update to resolve instability issues. This time I exchanged hard drives to my "back-up clone" and immediately started removing Firefox program. However, I neglected to disable my wireless card and almost immediately I got a "Firefox Updating" message on the screen. I immediately killed the computer, removed the wireless card, rebooted it but damage had already been done and CPU usage spiked to 100%. Using software removal tool gave message that Firefox had already been removed. However, I was able to locate the new program in my Temp Download file and manually remove it. This did not resolve the problem. svchost.exe CPU use spikes to 98% or higher by the time computer has booted up, with no programs open and internet access deactivated. Have attempted to use my "Autoruns" program to troubleshoot and determine the cause but am not proficient enough. Am at the point now of planning to reformat a 3rd hard drive with Acronis clone from my stand-alone backup hard drive, which has not been connected during any of this, then removing Firefox permanently and switching to Opera. Any thoughts on what might be causing this problem? Thanks!!!

Asked by NHFarmerBob 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

Very slow loading e.g. Google. Refresh works but only for a day or two

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are … (læs mere)

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are on the same network connected by LAN. One computer started being incredibly slow to open Google home page. Refreshing Firefox always gets it back to normal but after a day - or two at the most - it goes very slow again. Opening any website takes between 30 and 60 seconds. This delay repeats if the browser is closed. When the browser is open, moving between websites - or opening different websites in a new tab, they load quickly. Have tried with and without private browsing - makes no difference. The only thing I've changed on the computer giving problems is to add a gigabit network card. Disabling it and uninstalling it made no difference. Adobe flash needs updating today but was up to date during this problem. Can't think what else to try.

Asked by Mike122 2 år siden

Last reply by Shadow110 2 år siden

  • Arkiveret

Changing the default channel-prefs.js

Hi, i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by … (læs mere)

Hi,

i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by default in update channel "esr". Is it safe to push (mass copy) new file "channel-prefs.js" with modified preference or there is another way?

pref("app.update.channel", "esr"); /* extra code */ pref("security.enterprise_roots.enabled", true);

Asked by igic 2 år siden

Last reply by cor-el 2 år siden

  • Arkiveret

I UPGRADED MY FIREFOX AND NOW CANT GET MY SHIPT ACCT TO PULL UP

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WE… (læs mere)

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WERE ON MY TAB PUL UP AS USUAL. I AM 91 YRES. OLD AND NEED YUR HELP, PLEASE

Asked by RSFINCHER 2 år siden

Last reply by FredMcD 2 år siden

  • Arkiveret

How can I revert to an esr version that works with addons such as downthemall, when 60.1 esr doesn't do this anymore?

I just upgraded from esr 60.1 to esr 60.2 for mac, and some addons that I value are now broken. I tried reverting to esr 60.1 from the directory on the site, then trying … (læs mere)

I just upgraded from esr 60.1 to esr 60.2 for mac, and some addons that I value are now broken. I tried reverting to esr 60.1 from the directory on the site, then trying others, working backwards, without any luck yet. I'd like to find a pre-quantum version that works. The addons include ShareMeNot, Downthemall!, and BetterPrivacy.

Asked by hoping2 1 år siden

Last reply by Shadow110 1 år siden

  • Arkiveret

The ESR was downloaded and installed and the firefox browser is not recognizing it. How can I make it work?

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and … (læs mere)

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

Asked by cltuma 1 år siden

Last reply by TyDraniu 1 år siden

  • Arkiveret

<button> with no label is not clickable

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is cli… (læs mere)

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is clickable. Do I miss something?

Asked by dioeus 1 år siden

Last reply by TyDraniu 1 år siden

  • Arkiveret

Updating Firefox esr 52.9.02 - refuses to save passwords

Got recently a notification that I must update Firefox esr 52.9.02 to new 60.x esr version. Problem is, after the upgrade only 5 of the many passwords were actually saved… (læs mere)

Got recently a notification that I must update Firefox esr 52.9.02 to new 60.x esr version. Problem is, after the upgrade only 5 of the many passwords were actually saved - rest were not showing up. Tried fiddling with the logins.json and key3.db (move them to replace the new ones) no help. What´s going on? How can I get the software to show all stored passwords? Oddly the size of the new logins.json implied they were in the file, but would not show up. Downgraded and - no problems, they work.

Asked by JaRiMi 1 år siden

Last reply by Shadow110 1 år siden

  • Arkiveret

how to disable autoupdate of firefox 52>60esr? its important! I don't care why you stop supporting 52esr - it's the only one browser that allows me work

Governments and their agencies are in no hurry to update their websites and web applications. 52 esr is the only one version of your browser that works with such "hurdles… (læs mere)

Governments and their agencies are in no hurry to update their websites and web applications. 52 esr is the only one version of your browser that works with such "hurdles". To suggest the transition in IE and Edge is not necessary, they are not working with some sites. Where they can be used - and we do. The situation is very unpleasant we have to use 4 different browsers for different tasks and your demarche deprives us of one of the most important. To expect governments best response to changes of the surrounding world is naive. Please ask users to update or not their version of firefox. Thanks. Yet we must smash 60 esr and reinstall 52 esr daily.

Asked by yagmort 1 år siden

Last reply by the-edmeister 1 år siden