Firefox Community Forum

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

Currently Mozilla VPN's website settings allow you to exclude certain websites from VPN use, but they don't allow you to INCLUDE certain websites in the VPN when it's turned off. This feature would be very useful for me, since I only need the VPN for a small number of websites and don't need it on all the time. Please consider adding it if possible!

I wanted to turn on the built-in VPN feature on my Firefox web browser. After I clicked on the Get Started button, and I signed in to my account, Afterwards, I saw the same Get Started dialog box appear again. Why is this happening?

I am really excited by the possibility of a built in VPN on Firefox.

However I logged in to UK BBC Channel 5 and tried to view a programme,

I was able to browse content but as soon as I pressed Play for the first series of the drama the provider picked up that I was using a VPN and shut me down.

Is this a teething problem ans will it likely be fixed?

I got a pop up asking if I wanted to use Mozilla vpn and I though I'll try it but I can't access my email and it shut down all my open tabs. How can I get this shut off? I have tried all the on line suggestions.

I have had quite a bit of difficulty getting Firefox VPN working. I just now got it working because of an article I found on Gizmodo.

Setting browser.ipprotection.enabled to true fixed the problem of the VPN button not showing up immediately.

I am just wondering if there is a way this could have been done through normal Firefox settings, whether this could be added to the Firefox help documents on this subject (I could not find them, but it already may be there.), and whether this could have any other harmful security effects since I got this from a non-Mozilla source.

Thank You!

Hello!

I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is completely broken. I have only two options for location Recommended and United States. Whenever I choose United States, nothing changes and my IP is always from subset of CIDR 63.245.208.0/20 which is geolocated in London, UK. I tried multiple IP addresses (by restarting VPN) and all of them are geolocated in London. Running traceroute also suggest that all of them which I get are located in the UK. Is there a way to fix this?

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken