Firefox Community Forum

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Thinkpad laptop in Firefox since mid Dec update. Can print existing files located on desktop, just not from cloud. Both HP and Epson Printers test fine, can print 'test pages'. Tried downloading files from cloud to pc....opening downloads, got same Firefox problem message and crashed. Have used same firefox browser and same printers for several years. Rebooted several times, same error. Can print, 'printer test pages'. Do I have a switch turned off/on or is this a browser problem. Any assistance would be appreciated.

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

I have a warning underneath my bookmark ribbon that says, "The security sandbox is disabled. Your configuration is unsupported and less secure." What is the security sandbox and what configuration is needed so that it supports the security sandbox. What happens if this security sandbox is disabled while I'm running Firefox?

I'm running Firefox v146.0.1

I use Firefox for privacy, lack of bloat, and other ethical reasons. For these reasons, I don't want to have the new CEO keep the incorrect idea in his head that the people who use Firefox want AI. Please don't add more AI, if anything--- please remove the AI which has already been added to Firefox which users have to remove themselves. I will dump Firefox if the new CEO continues with this plan.

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This comes directly from my Firefox preference page Red Warming Box includes & states on Sept 30, 2025 Facebook Hacked & Gained access to my account. Not a person, it states Facebook did it. And to change my FB password ASAP. So I go to my FB account go through their lame motions and they say they will not allow me to do so because I haven't used my account very long and they don't know if it is me trying to change my password. My question is what do I do now and how to prevent any social media outlet of simply hacking into my Mozilla account or my Firefox accounts? Please help. Seems like their should be a law against this type of intrusion gathering save password and etc.

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Hi, When I want to open and see most of sites, this extension show me the pop up and message:

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker. Help me please to remove this Ab Blocker. Thank You.

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.

Dear Firefox

Every few days the sidebar reappears.

I DO NOT WANT to use the AI chatbot.

Having tabs from other devices is all that useful to me. It feels like something that's just there to justify the AI chatbot bar existing.

I can access bookmarks and history from the toolbar. Don't need a new sidebar for that. They don't justify your stupid AI chatbot bar.

I DO NOT WANT TO USE YOUR AI CHATBOT. YOUR SIDEBAR IS LITERRALY NO DIFFERENT FROM A POP UP ADVERT. SO STOP HAVING IT POP UP AGAIN AND AGAIN.

I am extremely disappointed that the new CEO Anthony Enzor-DeMeo is trying to push AI onto one of the only good browsers left that HASN’T implemented AI. The biggest reason that I switched from Google Chrome to Firefox was because Firefox wasn’t using AI. It’s unnecessary, terrible for the environment, incorrect, and I don’t want it. I will be switching to another browser if AI is implemented in Firefox’s future. Don’t bow down to AI.

I have a local file I wish to view in firefox without starting a HTTP server (it's only docs for a crate I'm building) however Firefox is unable to open the file despite the file existing and having correct permissions. The file was in a separate mount (disk) to where Ffox is installed so I copied to to /tmp/ to remove that as a variable but still no joy..

➜ ~ file /tmp/index.html /tmp/index.html: HTML document, Unicode text, UTF-8 text, with very long lines (3556) ➜ ~ ls -la /tmp/index.html -rwxr-xr-x 1 ben ben 4208 Dec 30 14:04 /tmp/index.html

Am I missing some new setting which allows local file browsing using the good old 'file:///' protocol?

Thanks, Ben

OS Info: PRETTY_NAME="Ubuntu 24.04.3 LTS" NAME="Ubuntu" VERSION="24.04.3 LTS (Noble Numbat)" VERSION_CODENAME=noble

F/Fox version: 146.0.1 (64-bit)

The talk of Firefox considering the addition of more AI features does not inspire any confidence in the security of the browser I've grown to rely on.

I've only started using Firefox as my main browser recently, because I wanted to avoid the AI bloat that other browsers have. If Firefox's current team goes along with forcing more generative AI features, I will certainly move to a new browser.

Why push AI if it threatens people's privacy and enjoyment of the browser, especially since people like me have moved to using Firefox because Google's AI features have threatened our privacy and enjoyment of said browsers? Not having to deal companies reliance on generative AI features is what brought me and many other new users to Firefox. The idea that this could be taken away is not only going to result in much of the current userbase leaving, but also turn away future uses who may get fed up with how gen AI is being used in their current browsers.