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browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (læs mere)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

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youtube stream - i start ... 20 sek. stream stops ... 30 - 40 sek maybe longer. my trick, i learned : change resolution - stream starts immediately. IT IS SO BORING ... i´m done

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. Now it was… (læs mere)

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. Now it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning top, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing. If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just "hangs" ... This is extremely annoying - if it doesn't work, I have to switch browsers... What is also extremely annoying is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of switching. I'm just tired of it ...

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning gyro, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing (for a while at least maybe 5 Minutes maybe 30 Sek... i´m done with FireFox ...) If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just “hangs” ... This is extremely annoying - if it doesn't work, I have to switch browsers... What also bothers me extremely is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of changing. I'm just tired of it ... Please fix it or shoot me ... any suggestions ??

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Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (læs mere)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

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video screen is missing

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my… (læs mere)

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

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Facebook video playing in Firefox stops when clicking windows 11 start button or opening solitaire

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update) This issue has just started after a Windows 1… (læs mere)

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

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Pause new tabs

I swear this used to be a setting and it vanished or i'm blind. say you open a youtube video in a new tab while staying on your current browsing tab, it used to auto-paus… (læs mere)

I swear this used to be a setting and it vanished or i'm blind. say you open a youtube video in a new tab while staying on your current browsing tab, it used to auto-pause in the background until you navigate to the new tab. I remember being so happy when i found the setting, and it stopped working recently so i went looking for it. it doesn't exist. send help.

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Live stream and videos no longer work

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last… (læs mere)

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last update, to 137.0, I cannot watch either the live stream ("General source error") or old programs ("There is something wrong with your internet connection"). This is absolutely consistent; I've lost count of the times I've tried.

I never had problems like this before. At worst, if Windows was running a background process I might have to stop it to keep from having pauses in the program. All I can think of is that you did something in the new version of Firefox that has made video impossible on DSL.

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Audio In Tab Cuts In&Out When Not Focused On That Tab

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focus… (læs mere)

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

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Thanks for explaining! I understand now. I’ll make sure to be specific in my feedback. For example, I notice YouTube videos sometimes play choppy on Firefox, especially in HD, instead of just saying “something is broken.” I hope that helps! 😊

Got it! I’ll be more specific next time. For example, YouTube videos often play choppy on Firefox, especially in HD. Thanks for the guidance! 😊

Låst 1 70

Unable to play amazon product videos.

Make amazon product video work on firefox. I am using fedora 43 kde plasma recently updated. I have a Nvidia video card RTX 5060 ti and using propriety Nvidia drivers Vi… (læs mere)

Make amazon product video work on firefox. I am using fedora 43 kde plasma recently updated. I have a Nvidia video card RTX 5060 ti and using propriety Nvidia drivers Video starts and then stops or after turning off hardware accelaration ran intermitantly then stops. Sometimes telling me the video file is corrupted

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SOLUTION: Firefox opens .m3u files as text. Doesn't play the audio playlist/track.

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... aft… (læs mere)

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... after an update to version 143 it suddenly didn't. .m3u links opened as a text file in the browser window.

We have five windows 10 workstations in the home, and this happened with all of them.

I write webpages for a family intranet, and several thousand tracks are available for playing, so that was messed up too.

These are the steps I followed - unsuccessfully:

  • Bulleted list item Checked file association settings in Windows 10. .m3u was associated to WACUP, my media player.
  • Bulleted list item Checked file actions in Firefox. .m3u files set to open in WACUP.
  • Bulleted list item Added the type="audio/mpgurl" in the anchor link for webpages I make.
  • Bulleted list item Changed the default download panel in FF settings to "Ask". I could then get it to ask me to save or open. "Open" worked, as it this is tied to the system default audio player - nothing to do with FF.
  • Bulleted list item A few other frustrating, but eventually inconsequential solutions that were in the realm of "I wonder if ...?"

So ... after all of this and a lot of investigation I noticed something interesting: All my playlists were in the format with just a listing of the filename, which as mentioned had been working for years:

Example "01 Queen - We Are The Champions.mp3".

Yet a playlist made in VLC had a different format: example,

"#EXTM3U

  1. EXTINF:-1,01 The Beach Boys - Help Me Rhonda.mp3

01 The Beach Boys - Help Me Rhonda.mp3 "


SOLUTION

Having far too much time on my hands, I experimented with this, dissecting the various components of the playlist, and eventually found when adding "#EXTM3U" as the first line in the playlist, Firefox opened the playlist in WACUP once again when the link was clicked.

New playlist entry:

  1. EXTM3U

01 Queen - We Are The Champions.mp3 02 ... 03 ... etc.

I've left the "type='audio/mpegurl" declaration in the link.

I don't know why this happened, but I hope somebody finds this useful in the future.

So now I have several thousand playlists to edit, although Notepad++ will make this easier, but by no means quick.

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video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (læs mere)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Løst Arkiveret 2 1295

Firefox reports HEVC unsupported while Chrome can decode the same HEVC streams on the same system

(AI written summary of troubleshooting steps taken before making this support thread) Firefox version: - 152.0.1 Release - 153.0 Nightly OS: - Windows 11 build 26200 GPU:… (læs mere)

(AI written summary of troubleshooting steps taken before making this support thread)

Firefox version: - 152.0.1 Release - 153.0 Nightly

OS: - Windows 11 build 26200

GPU: - NVIDIA GeForce RTX 4070 SUPER

Codec package: - Microsoft HEVC Video Extensions installed from Microsoft Store

Problem

Firefox does not expose HEVC playback support, causing Twitch to disable 1440p streams encoded with HEVC.

The same machine can play the same HEVC Twitch streams in Chrome immediately after installing HEVC Video Extensions.

Expected result

Firefox should report HEVC playback support and allow playback of HEVC streams, as Chrome does on the same system.

Actual result

Firefox reports HEVC as unsupported.

about:support:

codecSupportInfo: H264 SWDEC HWDEC VP9 SWDEC HWDEC VP8 SWDEC HWDEC AV1 SWDEC HWDEC HEVC NONE

Troubleshooting already performed

- Installed Microsoft HEVC Video Extensions - Rebooted Windows - Updated NVIDIA drivers - Verified hardware acceleration is enabled - Tested with a brand new Firefox profile - Tested with Firefox Nightly - Confirmed Chrome can play the same HEVC streams

Additional observations

Chrome: - Twitch 1440p becomes available immediately after installing HEVC Video Extensions - Twitch Stats for Nerds reports:

 hev1.1.6.L150.90.0.0.0.0.0

Firefox: - Twitch reports that the browser does not support the required resolution - 1440p remains greyed out - about:support continues to report HEVC NONE

Reproducible tests

Firefox console:

MediaSource.isTypeSupported('video/mp4; codecs="hev1.1.6.L150.90"')

Result: false

MediaSource.isTypeSupported('video/mp4; codecs="hvc1.1.6.L150.90"')

Result: false

navigator.mediaCapabilities.decodingInfo({

 type: "media-source",
 video: {
   contentType: 'video/mp4; codecs="hev1.1.6.L150.90"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: false,
 smooth: false,
 powerEfficient: false

}

For comparison:

MediaSource.isTypeSupported('video/mp4; codecs="av01.0.08M.08"')

Result: true

navigator.mediaCapabilities.decodingInfo({

 type: "file",
 video: {
   contentType: 'video/mp4; codecs="av01.0.08M.08"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: true,
 smooth: true,
 powerEfficient: true

}

Additional note

Setting:

dom.media.webcodecs.h265.enabled = true

causes HTML5 codec test (https://html5test.co/) to report H.265 support, but does not change:

- about:support - MediaSource.isTypeSupported() - MediaCapabilities.decodingInfo() - Twitch HEVC playback availability

Question

Is this a known issue with HEVC Media Source Extensions support on Windows 11 build 26200, or is there another requirement for Firefox to expose HEVC playback capability through MediaSource and MediaCapabilities when the Windows HEVC codec is installed and functioning in Chromium-based browsers?

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Youtube volume slider visual issue

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It fun… (læs mere)

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It functions fine but bothers me enough that I've contacted support. I've opened it in safe/troubleshooting mode and the issue persists, and there in no issue on chrome. Any help would be appreciated, thanks ^_^.

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