Firefox Community Forum

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

The website in question is https://accounts.groceries.morrisons.com/auth-service/sso/login

If I use with the same username and password in MS Edge, I can successfully login. I'm usng the Dashlane Password Mananger

FF 129.0.1 Edge 127.0.2651.105 OS Windows 11 Pro v 24H2 Build(26100.1457)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in other browsers I have. Sometimes, I can't even sign into Ebay.

The DirecTV problem goes back at least 4 years to a different PC, so I have had this same problem on two PCs, therefore it can't be my PC. Besides, why can I access DirecTV on my Norton private browser and not on Firefox? I get the following error window:

    An error occurred while processing your request.

    Reference #219.b2173e17.1724008787.36e807

    https://errors.edgesuite.net/219.b2173e17.1724008787.36e807

The differing Outlook problem has popped intermittently over the past few months, but has happened more often lately. In that problem, the sign-on button is not activated.

Similar with the Ebay sign-on problem, except Ebay thinks I'm a bot and won't let me go any further than that perplexing error message.

I'm in the process of gravitating to the Norton private browser. I've already got all my bookmarks moved to that browser. At least Norton works for these three websites.

To put it bluntly, I think Firefox is a big stinking pile of horse manure. Firefox makes it EXTREMELY difficult to find out solutions. I believe Firefox actually WANTS it to be difficult to use. Why else would it be so hard to find out things? For example, instructions tell me to do something in some menu or click on some button, but the menu selections or buttons usually aren't there. I go round and round through the same blankety-blank webpages. I feel like a June bug constantly circling round a light. Even wanting to simply restore Firefox to original settings requires pulling eye teeth.

It took me over an hour to finally restore Firefox settings yesterday, which fixed things for THAT DAY ONLY. Today, the same problems cropped back up again.

I've had it. Unless I'm given some solution THAT ACTUALLY CONTINUES TO WORK, I am quitting Firefox.

Have a good day. I sure as hell haven't.

I hope this message finds you well! I use two versions of Firefox: the stable one and the developer one.

The developer version is set to start with the Windows start and is set to be minimized on the Windows try but since some years Firefox, as other browser do, never load the page or the tab content if the tab or the window is not active, been seen by the user.

I'm asking if there is some hidden settings in the about:config that allow me to disable this and let Firefox load tabs or page always, not only when the tab or windows is seen by me.

Thank you.

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tried uninstalling, resetting profile, I that checked resistfingerprinting is turned on. I'm kind of at a lost. At this point I'm being forced to use other browsers...

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentation and it still describes using the three dots to add, edit or remove a tile. Am I missing something? Help would be most appreciated.

Thank You...Mike Dilio

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.

I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).

Did that somehow overwrite the profile? Even though it was a different PC?

I have an account with a certain email. I need to use a different email for specific connections. Do I need to create a new separate Firefox account with the second email? If so, how?

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

• Clear the startup cache
• Delete extensions.json
• Delete compatibility.ini
• Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
• Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

• syncGUID changes to presumably random new value
• active changes from true to false
• userDisabled changes from false to true
• seen changes from true to false

I would like to be able to store a bookmark in more than one location. I don't believe this is possible since when I move my bookmark, it gets deleted where is used to be when I move it.