Firefox supportforum

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Hello - I've been looking around the Firefox site, and the Internet in general, and so far haven't found out the answer to my question: how do I get Firefox 104 to work on my Linux Mint 18.2 Cinnamon Sonya 32 bit? Specifically what I haven't been able to determine is whether or not I first need to upgrade my Linux, which I suspect. And if so, what's the minimum level of the OS that is required? I may be overlooking the simple answers, but so far I cannot find them. And so far the Firefox website upgrade feature does nothing that I can detect. Thank you for any assistance - Doug.

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable.

Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings.

THIS temporarily fixed: Entering Firefox Troubleshoot mode.

So I assume the problem is in advanced settings. There are TONS of settings there. Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM.

I put "again" in the title since another question about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue.

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spontaneously close without the crash reporter opening at all. I have enough spare memory to run firefox.

I want to set 2 preferences regarding syncing as default preference for all (new) profiles. 1. sync toolbar layout. 2. set my own sync server path.

I already know how to do this via about:config manually per user. I want to have these 2 preferences by default for all users.

On Ubuntu 21.04, I followed these instructions to the letter, but it has no effect, tested on a newly created profile: https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I created: /usr/lib/firefox/defaults/pref/autoconfig.js And it contains exactly what is in the instructions.

Also created: /usr/lib/firefox/firefox.cfg Looks like: ``` // IMPORTANT: Start your code on the 2nd line defaultpref("services.sync.prefs.sync.browser.uiCustomization.state","true"); defaultpref("identity.sync.tokenserver.uri","https://ffsync.mydomain.tld/token/1.0/sync/1.5"); ```

Then I create a new profile and check via about:config, unfortunately the first preference doesn't exist (note it doesn't exist by default) and the other is not applied, I still see Mozilla sync server path.

How can I set these 2 customisations globally. for all future users (preferably also current users)?

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?

Strange problem. My provider, Bell Canada, has an option via their website for me to view anything from live Bell TV or even my PVR on any device with a browser (in my case latest Firefox on win10). The problem is it is taking up most of my ram, and as I'm sure many will attest to, when Win10 has less than a couple of GB of ram, it just grinds to a halt (30-40 seconds to open a tiny 10kB spreadsheet, etc.).

I did a memory measurement from the about: thing. Perhaps one of you wizards can tell me if it's a firefox issue or a problem with the Bell website/scripts/whatever? I just cannot believe that it takes 8 GB to watch a video stream. That's more than an entire DVD movie - with all the alternate-language soundtracks and special features!

10,369.05 MB (100.0%) -- explicit ├───8,475.00 MB (81.73%) -- window-objects │ ├──8,473.59 MB (81.72%) -- top(https://tv.bell.ca/watch/recording- (deleted info) │ │ ├──8,257.39 MB (79.63%) -- active │ │ │ ├──8,254.29 MB (79.61%) -- window(https://tv.bell.ca/watch/recording (deleted info) │ │ │ │ ├──7,967.99 MB (76.84%) -- js-realm(https://tv.bell.ca/guide) │ │ │ │ │ ├──7,932.14 MB (76.50%) -- classes │ │ │ │ │ │ ├──6,769.33 MB (65.28%) -- class(ArrayBuffer)/objects │ │ │ │ │ │ │ ├──6,767.27 MB (65.26%) ── malloc-heap/elements/normal │ │ │ │ │ │ │ └──────2.05 MB (00.02%) ── gc-heap

  (deleted info, small memory elements)

├───1,703.55 MB (16.43%) ── heap-unclassified

Ouch. I mean, ouch. Good to find out if there's some way to fix this. Thanks ahead of time! Avner

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover problem with my saved passwords in Firefox and i mean this broke my or everyone privacy using feature of saving passwords by Firefox. After some time past installation of antivirus program Avast on my desktop PC i was surprised with new installed program on my desktop named Avast Secure Browser. I ran this program first time and without any his any question he show up in front of meon desktop. I discover in his settings that all my passwords saved in Firefox was succesfully decrypted because when i click on the eye icon my password was showed up as he is in firefox. Then i search for a file in my user profile where the Avast Secure Browser has my passwords stored and then check this file on all other user profiles on my PC where nobody not even once run this Avast Secure Browser but all passwords was already prepared for them in that file on all user accounts without any grant or approval by other users during their work on PC. I am only man which administrate this PC and I dont allow Avast Secure Browser stole my passwords from Firefox. My questions is obvious. How secure is for any user which stored their passwords in Firefox before any other system application like antivirus installed on PC with platform windows? How is possible for any app simply decrypt my passwords from logins.json file? For me it is a very bad if this was allowed through maybe some function in Firefox API that can some program use, but i am not an expert on Firefox a that is why i wrote this. If a problem is Avast which use some not good practise in this app, then i immediately send him feedback. But firstly i want answer from your team.

My Firefox Browser on Windows 10 is 88.0.1 Version. Before updating (today to 90.0.2), I should know if the new versions will maintain the upper menu bar as an usual default. Thanks.

Question about Allow/Disallow Notifications nags. First, why not even ONE answer on ending upgrade nags ?

<sound of crickets> Guess I finally stumped the unpaid volunteers...

Notification nags. Need to completely banished from my universe. Every site in question, every time I load the page again -- notification nags. Nags are beginning to be an issue with follow-on releases and 'improvements' to FF.

Dear Supporter,

I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done automatically.

I changed Ubuntu's update server to main server; this had no effect.

In settings preferences under updates I see: FireFox Updates Keep FireFox up to date for the best performance, stability and security. Version 88.0 (64bit) Whats new Mozilla FireFox for Ubuntu canonical – 1.0

There is no option to check or disable for automatic updates. As far as I can remember, update to this version was automatically.

In settings help under About Firefox nothing appears about updates.

Extensions: DuckDuckGo Privacy Essentials

OS is Ubuntu 16.04 LTS notification: system-up-to-date I assume that should be allright?…

Thunderbird is 68.10.0 That seems ok...

Thank you very much

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now.

I have reset the computer, cleared the cache...is there something in the setting I need to change?

It works in MS Edge.

Firefox 88.0.1 (64-bit) Win Pro 10.0.19042

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings are correct but still doesn't work properly.

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older version of Firefox, but the result of that is that my bookmarks are gone completely. I expect all my passwords and logins are gone too.

Is there a way to undo this?

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (buttons) and a ckbox remember this. I click remember and click Allow - nothing, popup still there - click clickclick @$!#! CLICK! nothing. OK, Deny, click - nope, don't remember Allow nope. And here I sit with 10% of my screen with this permission popup that won't go away. FF 88.0.1, FC32, Lenovo laptop