Firefox supportforum

This article appeared to contain the solution to my problem ...

https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search

... but Firefox 68 ESR is no longer available, only 78.15.0esr and 91.2.0esr. How do I proceed?

When I click on the Firefox icon to open it, the opening page is minimized and I have click the maximize button twice to get it to open to a full page. I used to just click on the Firefox icon and it would open to a full page. I cannot figure out how to change this back. Please advise.

Figured out the basic issue (from Solutions here) why old Firefox not working on old XP-SP3. Found 52.9.0esr download - but when I run the file, it keeps telling me to "Close Firefox". Used Task Manager - nothing - not Firefox or anything else - is shown to be running. Any ideas? Might not be a Firefox issue, but would appreciate any insights. TIA - Jean

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microsoft account, have been for years. How do I get firefox downloaded ?

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTIME140_1.dll Not Found. I then click OK and Firefox Installs but when I load it no webpages will come up just a black screen no indications it is even trying to load the page, no error message. It does nothing. Cant even open Google.com 2. I looked in MS forums and they say to install Visual C++. Did every x86 and X64 version I could find. Still have the problem even after uninstalling Firefox and reboot. 3 Have McAfee, and took Firefox off the Safe list then put it back on. 4. Went to try and find the file but can't on a reputable website. So I looked for this file on my Dell Laptop and Asus Desktop. Both have Firefox installed and it works fine. Get this, NONE of my other two computers have that exact file name anywhere. VCRUNTIME140_1.DLL! They have 140.DLL and a few other 140.dll with different variation but no 140_1.dll? So how does Firefox run on 2 other computers without this DLL but not on this new one? They are all Windows 10 Would appreciate any help. Seems to be a Firefox or Lenovo Issue just not sure. If anyone know how to get the DLL from MS let me know.

After updating to 91 version almost all my addons stopped working in private mode.

When FF team decided to block all addons for private mode there was a setting in about:config to allow all adons to work in private mode, but it looks like it is removed in 91 (?) or renamed (?).

So, how to enable all addons to work in private mode at once ? I have a lot and clicking each one in its settings will take a lot of time.

I have multiple computers, all Win10, All use Firefox. Recently one computer the HD crashed. I reinstalled Win10, Firefox, and a couple of other MS programs, all used on the other computers. The other computers all updated to 91.0.1, The new install is also 91.0.1. If I try to go to Google.com on the newly installed computer I get: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

All the other computers search and go to Google just fine. So it is obvious it is something new between Google, Firefox and Win 10, the version of Win10 is 19042.1165 (win10 home) I have searched (using Edge and Bing) for some type of answer, but everything is from 2015/16 and older. Firefox when first installed, before the 91 update on Aug 20th, did work, it was after the Aug 20th update Google (and Bing) stopped with the security issue. I do not care for Edge or Bing, I hope someone can give me some ideas. Thankyou in advance.

Few days ago, I was going to update my browser to 94.0.1 when I decided to check first "what's new".

To my shock and horror, I read: "On Windows, there will now be fewer interruptions because Firefox won’t prompt you for updates. Instead, a background agent will download and install updates even if Firefox is closed".

Seriously?... this is not an "improvement". This is just a nice way to say "we are taking over the control of Firefox updates and remove all user choice in this regard".

What is the rationale for this change?

I don't allow any programs to download and install to my PC without my knowledge and permission (including Windows Updates and even Wordpress and plugin updates on my website). I decide if and when anything gets updated to avoid crashes and other computer issues, as well as to prevent installation of something I simply don't want. This includes browser updates.

Secondly, I finally managed to reduce the space between bookmark lines in menus with a workaround in the about: settings after months of struggling with the settings created for iphone users which are unworkable on my PC (the only device I ever use the browser on).

Could someone in the know confirm please that (1) this workaround will continue to work in 94.0.1 (as the release notes are suspiciously silent on this) and (2) that this option will be permanently reinstated in the browser settings with the next update.

I am not updating my browser until I get more information about the issues I have raised, using Chrome in the meantime and...indefinitely.

thanks

Hello,

after installing 98.01 recently a tab was opened that informed about a feature for Firefox installations on smartphones: the site said that it is possible to continue my work where I stopped before, including open tabs, bookmarks etc.

I don't have a smartphone - I only use firefox on my notebook. Since I'm considering to buy a new notebook in the upcoming weeks I ask myself how it is possible to migrate my current firefox installastion to a new notebook. Especially I'd like to have all my open tabs, bookmarks and cookies back after having installed firefox on the new notebook.

How can I do this? GreetZ and thanks a lot in advance!

Alien

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can... currently asking through android Firefox have account yet win browser will not do a thing and no reference of installation in Windows directory despite shortcuts being visible and a rough simily of Firefox browser opening on desktop really freaking me out... can you advise please...

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming