Firefox Community Forum

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

So, my problem is with HW acceleration in FF. Basically:

If its enabled: It causes graphical artifacts in videos [See screenshot]. If its disabled: It brings screen tear in to videos and autoscroll [Like if Vsync is disabled in games].

I tried safe mode, I tried reinstall of FF, I tried disabling and enabling extensions. I tried to set Vsync on in Nvidia control panel... the only thing that impact those bugs is HW acceleration in FF.

My drivers are up to date, my browser is up to date, yet there is such trouble.

Any ideas or solutions?

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last update, to 137.0, I cannot watch either the live stream ("General source error") or old programs ("There is something wrong with your internet connection"). This is absolutely consistent; I've lost count of the times I've tried.

I never had problems like this before. At worst, if Windows was running a background process I might have to stop it to keep from having pauses in the program. All I can think of is that you did something in the new version of Firefox that has made video impossible on DSL.

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It functions fine but bothers me enough that I've contacted support. I've opened it in safe/troubleshooting mode and the issue persists, and there in no issue on chrome. Any help would be appreciated, thanks ^_^.

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. Now it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning top, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing. If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just "hangs" ... This is extremely annoying - if it doesn't work, I have to switch browsers... What is also extremely annoying is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of switching. I'm just tired of it ...

• • • Translated with www.DeepL.com/Translator (free version) ***

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning gyro, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing (for a while at least maybe 5 Minutes maybe 30 Sek... i´m done with FireFox ...) If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just “hangs” ... This is extremely annoying - if it doesn't work, I have to switch browsers... What also bothers me extremely is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of changing. I'm just tired of it ... Please fix it or shoot me ... any suggestions ??

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

I've noticed that whenever I press ⌥⇧Space (option-shift-spacebar) in Firefox Developer Edition, it causes the page to refresh.

This behaviour seems to be consistent across devices.

Is there a way to change/disable this behaviour? It is very inconvenient, as it often causes me to accidentally trigger a page refresh when I type an em dash (`—`) in a text input (opt-shift-dash, and then type a space character after it, I'm very likely to hit opt-shift-space by mistake 🙈).

After updating firefox from 128.8.0 to 128.9.0, no embedded videos will play (youtube, instagram, plex, etc...)

The only way to get them to play is to run the browser in troubleshoot mode. Even a fresh browser profile doesn't work. Disabling hardware acceleration also does not work. Tried firefox 137.0.2 and that also does not work. Downgraded back to 128.8.0 and videos play flawlessly again.

I'm running firefox on gentoo linux on a thinkpad x13s (arm64) which uses Qualcomm Adreno 690 graphics.

Anything I should try would be greatly appreciated. Thanks.

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this where do I start

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.