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Other Bookmarks popped up in Toolbar

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Book… (læs mere)

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

Stillet af BigMetalWally for 1 år siden

Besvaret af cor-el for 1 år siden

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Problem loading Google Drive

Hi there, We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when… (læs mere)

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Stillet af Mahesh Singh for 1 år siden

Besvaret af cor-el for 1 år siden

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (læs mere)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Stillet af garyjc7 for 1 år siden

Besvaret af garyjc7 for 1 år siden

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Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (læs mere)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Stillet af tmpc for for 6 måneder siden

Besvaret af Chris Ilias for for 6 måneder siden

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (læs mere)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Stillet af pantelisgeorgiou for 1 år siden

Besvaret af FredMcD for 1 år siden

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Firefox crashing when opening most Russian websites!

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear histo… (læs mere)

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear history - it didn't help. What is happening?! Using Chrome in the meantime (no crash there)

Stillet af Danas for 1 år siden

Besvaret af cor-el for 1 år siden

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (læs mere)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Stillet af chefjeff for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

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Cookies for websites setup for ALLOW (replacement for post that "disappeared")

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices… (læs mere)

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Stillet af Sue for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden

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Google Maps immediately crashing in Firefox browser.

Firefox V80.0.1. Mac OS High Sierra 10.13.6 Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other w… (læs mere)

Firefox V80.0.1. Mac OS High Sierra 10.13.6

Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other websites. Just seems to be google maps.

Attached an image for reference.

Stillet af richardevans193 for 2 år siden

Besvaret af philipp for 1 år siden

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Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (læs mere)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Stillet af UKLarry for 1 år siden

Besvaret af UKLarry for 1 år siden

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Stripe.com crashing Firefox

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turne… (læs mere)

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turned off tracking protection for Stripe at the address bar, lowered tracking settings to standard in FF, turned off hardware acceleration, and contacted Stripe directly. But they can't help with browser specific issues accept to offer standard solutions, which I already tried. Also, Stripe works fine in Chrome.

I'm using 1password extension, and for plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc. I deactivated both those plugins but no use. Ideas? Thanks! Ken

Stillet af kenjensen990 for for 11 måneder siden

Besvaret af jscher2000 - Support Volunteer for for 10 måneder siden

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Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (læs mere)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Stillet af iMark77 for 1 år siden

Besvaret af cor-el for 1 år siden

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Zapamiętywanie zakładek przed zamknięciem przeglądarki

cześć, Posiadam OS Big Sur Mac Mini i mam pytanie, dlaczego na tym komputerze nie działa zapamiętywanie otwartych kart (przywracanie sesji)? Zaznaczyłam w opcjach: przyw… (læs mere)

cześć, Posiadam OS Big Sur Mac Mini i mam pytanie, dlaczego na tym komputerze nie działa zapamiętywanie otwartych kart (przywracanie sesji)? Zaznaczyłam w opcjach: przywracanie poprzednich sesji, ale to nie działa. Nie rozumiem tego. Jak miałam Windowsa, to nigdy nie było z tym problemu. A pracuje przy kilkudziesięciu otwartych kartach i nie wyobrażam sobie, żebym miała je za każdym razem otwierać pojedynczo... Z jednej grupy wsparcia Apple dostałam informacje, że Mac ma swoją przeglądarkę: Safarii i żebym jej zaczęłam używać. Ale ja nie chcę innej przeglądarki. Mam za dużo zapamiętanych kart, żeby je przenosić i nie chcę uczyć się kolejnej aplikacji. Dodatkowo powiedziano mi, że Mac nie lubi innych oprogramowań niż swoje. Idąc tym torem, nie można by używać Photoshopa, Adobe PDF, i wiele wiele innych aplikacji, bo Mac ich nie wyprodukował... To jakiś absurd! Proszę o pomoc, jak otwierać przeglądarkę z kartami z poprzedniej sesji?

Martyna

Stillet af martyna.kondratowicz for 1 år siden

Besvaret af cor-el for 1 år siden

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Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (læs mere)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Stillet af stephenp1394 for 1 år siden

Besvaret af cor-el for 1 år siden

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Stopping firefox nag popup for an updte

Firefox v90 on a Mac. Continual nag screen popping up telling of an update. None of the solutions presented by top contributors or moderators work. Nothing obvious or sug… (læs mere)

Firefox v90 on a Mac. Continual nag screen popping up telling of an update. None of the solutions presented by top contributors or moderators work. Nothing obvious or suggested in about:config. Nothing about putting policies in .json files in the correct directory.

It is as if Mozilla refuses to let you turn off that nag screen.

Stillet af jkeating2 for for 9 måneder siden

Seneste svar af jscher2000 - Support Volunteer for for 9 måneder siden

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (læs mere)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Stillet af gulfbeach47 for 1 år siden

Besvaret af gulfbeach47 for 1 år siden

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Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (læs mere)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Stillet af hhartus for 1 år siden

Besvaret af TyDraniu for 1 år siden

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Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (læs mere)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Stillet af Jimceez for 1 år siden

Besvaret af Jimceez for 1 år siden

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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (læs mere)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Stillet af conrad for for 10 måneder siden

Besvaret af conrad for for 9 måneder siden