Firefox Community Forum

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using the same details, with the same laptop, my login works immediately. This also happens with a second laptop. I have tried clearing cache and cookies, but to no avail. Is there any setting I can change to allow me to sign in or do you have to fix your browser.

The version of Firefox is 133.0. Since installation, I have not changed any Firefox settings.

Best regards

Richard Brown

I just experienced the XPcom not loaded issue. Uninstalled Mozilla Firefox and re-installed. All of my logins and passwords are no longer available in programs I saved to the "Pocket." What can I do?

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

I have setup a new email address "[edited from public] @btinternet.com on 18thy Nov 24. Too date and despite BT's technical help I have not been able to log onto it

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Hi,

I have problems signing into my Strava account on laptop since last FF update. If the strava logon fields are populated from the password manager then it says user name and password don't match. If I delete password from FF password manager refresh and type in the details it lets me in. If I then save the password it won't, and I have to delete it from password manager again. Everything worked fine as usual yesterday. Is this a fault with the update?

Thanks Tim P

Je viens de constater que j'ai perdu les deux tiers de mes mots de passe dans la rubrique : Synchroniser et enregistrer les données. Comment puis-je les récupérer? Merci de votre aide.

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no means other than e-mail to receive the code so I cannot log in. E-mail is not one of their optional ways to get the code. They say they have not changed their procedures. Could there possibly be something in the latest Firefox updates that could cause this problem?

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

I am suddenly unable to login in to eBay using Firefox. This just started this morning (it was working fine last night). I opened Firefox in safe mode - no change - so it is not a plugin that is causing the problem. Here is what happens:

I click on my bookmark, and the login screen for eBay opens (sometimes). I enter the username, then it takes me to the stupid Captcha page. I pass that, then it goes back to the username page and says, "Oops, that's not a match". It will do this repeatedly for hours on end if I chose to do so. I have cleared the cache/cookies, so that is not he issue, either.

I can login to eBay just fine with Safari and Edge, so it is not a problem with my operating system. If anyone knows what might be causing this, your input will be greatly appreciated. Firefox version is 132.0.2.

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

EDITED1 IS IT MORE CLEAR ? Hello everybody, its my first question here! I am using the Firefix password manager and it allows me to store passwords within firefox. And with the general password of password manager, I am able to view and copy passwords. For one website, I changed the password, but made an error. When I do login on that website, password manager lets appear different options with dates. See screenshot on link.These dates dont appear when I open the password manager. Now I can stil login on that website when I choose a former date of 23 avril on the list. How can I copy this password? Have a beautiful day... or night ! Xavier

screenshot

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authorized.

HELLO FF. PAID MEMBER HERE. I HAVE USED FIREFOX & FOR YEARS & HAD NO DIFFICULTY VIEWING YOUR SITE. NOW RECENTLY I HAVE NOT BEEN ABLE TO LOG INTO THE SITE USING FIREFOX OR PARTICIPATE IN THE COMMENTS AREA. I HOPE YOU CAN HELP ME WITH THIS ISSUE. TYFY TIME. Ralph Giordano