Firefox Community Forum

When I open the Firefox browser, it asks me for a password and gives two options: Sign In and Cancel. Normally, if I enter the correct password, I can access the browser. If I press Cancel, access should be denied and the browser should close. However, this is not happening. When I press Cancel, the popup window disappears, but anyone can still use the browser, although they cannot access the saved autofill passwords. Could you help address this bug or issue?

Hello, I encountered an issue today where, upon starting my PC and opening Firefox, I found that I had been logged out of every website. My bookmarks, browsing history, and extensions are all still present, and I am using my usual profile. However, all active login sessions were cleared. I haven't changed any privacy settings recently, and I'm wondering if this is a known issue following a recent update or if it indicates a corruption in my profile's cookie storage. Could you please advise if this is a "normal" occurrence or if there are steps I should take to prevent this from happening again?

I look forward to hearing from you. Best regards, Luka.

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access settings using the Hamburger Menu, clicking on settings, with the same result. I have clicked on Firefox in the menu tab, same result.

I have closed and restarted Firefox, with the same result.

Additionally, I can only close Firefox by force quitting. I don't know if the two are connected.

TIA. Keith

When I updated to Firefox 146 yesterday, the theme I was using disappeared and I ended up making a new theme using Firefox Color. I submitted it to the add-ons list and it has now been accepted, so now I am using it installed from the add-ons. Ever since I started using the new theme, even before installing it from the add-ons menu, my private browsing window is also using that theme. I want private browsing to use the default dark theme. That way I can easily tell if I'm using the private window or the regular Firefox window. However, I can't find a way to change a setting to go back to the dark window for private browsing. I've already checked about:config and browser.theme.dark-private-windows is set to true. I even toggled it to false and then back to true but there is no change. I looked at the settings for the extension Firefox Color, and it is turned off for private windows. I looked at the settings under the theme add-ons, but I don't see a setting there to turn it on or off for private windows. Am I missing something?

I am now on the very latest version, 146.0.1, and my private browsing window is still using the same theme as my regular window.

I updated Firefox for my laptop this afternoon and another Firefox window opened and I had 2 windows. I closed the original window. I tried to restore my tabs and bookmarks in the new window. My Recently Closed Tabs and Recently Closed Windows are greyed out in the "hamburger"menu. I have tried everything; trying to restore from my profiles folder on my laptop, trying about:session and at this point I am Totally lost and frustrated. I am asking for help :-) please to have what I had before. Thank you

Thanks to the new CEO of Mozilla moving on with the enshitification of Mozilla Firefox and deciding to shove AI-bloatware down the throat of your users I will cease supporting Mozilla vocally--in person and on social media. The greater portion of your users are not wanting the lackluster addition of any AI into the browser. A "modern AI browser" will become a lesser product overall and will only encourage your users to find a better browser.

And of course there's no "Contact Us" anymore. I don't even expect this to reach a human.

Firefox will become what all the other browsers are: a turd in an already filled sewer.

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

All of my bookmarks disappeared. I have followed all the step to restore from the profile folder and to restore manually. It works to a point, then I get an error message saying Firefox is unable to process the backup file (see attached image). I even tried it in Troubleshooting mode.

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to retrieve them. I am home now and have the code but do not know how to use it to retrieve the bookmarks. How do I proceed?

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found the folder where the profiles are. I added the profile folder from the backup. Firefox has not found it and there is no way I've been able to discern to search for it.

I added the anti-virus after trying to set up Firefox.

Here are the particulars: Firefox version 146.0.1 (64-bit) Windows 11 Application Binary: C:\Program Files\Mozilla Firefox\firefox.exe Profile folder: C:\Users\xxxx\AppData\Roaming\Mozilla\Firefox\Profiles\xxxx.default-release

Any help appreciated.

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

Since the last update the fonts have been too small. I have altered the fonts on the web pages, but the fonts on the menu bar remain too small and I cannot seem to alter them. I have increased my overall settings to 120%, but this has not helped. Any ideas?

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?