Firefox Community Forum

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable to scroll. This includes when using a blank sheet.

I also have Firefox 143.0.1, which seems to still be functioning correctly.

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years, but there seems to be a new bug introduced today:- The bookmarks toolbar is present and correct when I start Firefox, but now it disappears as soon as I select any bookmark, or if I enter any web address or if I open a new tab. The [View >Toolbars > Bookmarks Toolbar > Alway Show] option is already selected, but the toolbar is no longer visible. If I click on it again, the bookmarks toolbar reappears (or I can restart Firefox, and this will also restore the toolbar). But the toolbar now disappears as soon as I use the browser in any way, and so is currently not really of practical use, as it needs constant restoring. Hope you can help resolve this. Many thanks in advance

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' installs of Firefox, I have experienced many crashes from Firefox per week. Sometimes there will be as many as 5 per day, but never less than one per day. During the same period I have also been running Vivaldi; it has not crashed once in that time. Now I have to do something. If there is a simple way to perform 'problem source identification', that is within my capability, I would be grateful for advice. If there is not, then clearly I will have to un-install Firefox.

As far as I can tell both of these browsers run with just 1 add-on/extension: uBlock Origin. Disabling this extension in Firefox does not stop Firefox from crashing.

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked.

Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be enabled.

I'd really rather it didn't do this, because my password manager is now always open and accessible. Previously, the master password request was only triggered when I came on a site that needed a password.

Anything I can do to fix this?

Thanks for any pointers!

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often does not, currently on FF 138.0.3 but this problem has come up on several previous versions of Mint as well as FF. Now more frequent. No security or other software apps have been added or changed.

The last time I got the bookmarks to show I used the FF Save Bookmarks function to save them to a stick. That file shows on the stick as a .json file. Mozilla's choice, not mine. Manage Bookmarks in the hamburger menu generates a pop-up "Library" that will not access the .json file.

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

• Multiple windows are open AND
• The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Since the latest update, when I right-click on a bookmark or an item in the history list (from the menu or the bookmarks toolbar), I still get the menu that has items like "Open in new tab" or "Edit Bookmark".

However, the focus for the mouse stays on the previous menu, so that I can't click on anything in the "right-click menu", instead it is interpreted as a click in some random item in the previous menu.

Going into troubleshoot mode didn't help, so I don't think it's my configuration causing this.

Hello,

I am on a LinuxMint machine (21.2 - Cinnamon), using Firefox for LinuxMint 001-1.0 - 127.0(?)

When trying to access https://onlineradiobox.com/us/draculascastle/, Firefox reports a playback error. Chromium is opening it with no problems.

Firefox is also opening other stations on the onlineradiobox, without a problem. Tried all kinds of setting changes to no avail.

Can you please HELP?

Thank you for your time.

Val R

I have been using Linux Mint 21+ since May of 2023. At that time I set all the Firefox preferences settings to what I've always set them to in the past, and have run Firefox with them ever since then. Now, about 3-4 weeks ago, I started Firefox and it came up with ONLY blue lines of text (not graphically). My Firefox homepage is "isp.netscape.com". I've waited until now to report the problem, since I was hoping that later Firefox updates would fix itself, but this did not occur with the 3-5 Firefox recent updates.

Originally, I posted the problem to the Linux Mint forums with the following title under SOFTWARE & APPLICATIONS: Firefox browser no longer graphical but only lines of blue text

Somebody there advised me to start Firefox in safe mode, which I did with this command in the terminal: firefox -safe-mode

and to my surprise, Firefox then came up graphically once again. However, going through the Firefox preferences and setting them one at a time, I came to what is causing the problem. Setting PRIVACY & SECURITY -> BROWSER PRIVACY -> HISTORY: "Remember History" to "Never Remember History" forces Firefox to reboot and when it comes up it came up with only blue lines of text, and not graphically.

One responder to my post on Linux Mint forums stated that it was also a problem with her on Windows 11. So, this is not a Linux Mint, or Windows 11 issue, but a Firefox issue. Mozilla made some change to Firefox back 4-5 weeks now that all of a sudden made Firefox come up in blue lines of text, and I changed nothing with Firefox since started with Linux Mint 21.3 1.5 years ago. I will add though, that ONLY my Firefox homepage (listed above) is the only page that is affected by this, every other website I visit comes up graphically.

What's UP?

Ron

Below I've listed all my Firefox preferences settings, in case you need to see them:

Set Firefox Preferences (May 22, 2023)

- General

   Startup
     Uncheck "Open previous windows and tabs"
     Check "Always check if firefox is your default browser"
   Tabs
     Uncheck "Ctrl-Tab cycles through tabs in recently used order"
     Check "Open links in tabs instead of new windows"
     Check "When you open a link, image or media in a new tab, switch to it
           immediately"
     Uncheck "Confirm before closing multiple tabs"
     Uncheck "Confirm before quitting with CTRL+Q"
   Language And Appearance
     Website Appearance
       Click Automatic
     Colors
       Do nothing
     Fonts
       Default Font: "Default (DeJaVu Serif)"
       Size: 16
     Zoom
       Default zoom: 100%
       Uncheck "Zoom text only"
     Language
       English (US)
       Check "Check your spelling as you type"
   Files And Applications
     Downloads
       Click "Save files to:" /media/Linux-BU-HD/Downloads
       Uncheck "Always ask you where to save files"
     Applications
       Change action to "Save File" for all listed under "Content Type"
       Click "Save files"
       Check "Play DRM-controlled content"
   Performance
     Check "Use recommended performance settings"
   Browsing
     Check "Use autoscrolling"
     Uncheck "Use smooth scrolling"    Network Settings
     Do nothing

- Home

   New Windows And Tabs
     Homepage & new windows: Custom URLs...
                             http://isp.netscape.com
     New tabs: Blank Page
   Firefox Home Content
     Uncheck "Web Search"
     Uncheck Shortcuts
     Uncheck "Recommended by Pocket"
     Uncheck "Recent activity"
     Uncheck "Snippets"

- Search

   Search Bar
     Click "Use the address bar for search and navigation"
   Default Search Engine
     Click Google
   Search Suggestions
     Uncheck "Provide search suggestions"
   Search Shortcuts
     NOTE: Click each item individually and then click remove, but not all
           items can be removed

- Privacy & Security

   Browser Privacy
     Click Standard
     Click Always to "Send websites a 'Do Not Track' signal that you don't
             want to be tracked"
   Cookies And Site Data
     Check "Delete cookies and site data when Firefox is closed"
   Logins And Passwords
     Uncheck "Ask to save logins and passwords for websites"
     Check "Show alerts about passwords for breached websites"
     Uncheck "Use a primary password"
   Forms And Autofill
     Uncheck "Autofill addresses"
     Uncheck "Autofill credit cards"
   History
     Fire Will: "Never remember history"
     NOTE: The above requires you to restart firefox
   Address Bar - Firefox Suggest
     Uncheck "Browsing history"
     Uncheck Bookmarks
     Uncheck "Open tabs"
     Uncheck Shortcuts
     Uncheck "Search engines
     Turn Off "Suggestions from the web"
     Turn Off "Suggestions from sponsors"
     Turn Off "Improve the firefox suggest experience"
   Permissions
     Check "Block pop-up windows"
     Check "Warn you when websites try to install add-ons"
   Firefox Data Collection And Use
     Uncheck "Allow Firefox to send technical & interaction data to Mozilla"
     Uncheck "Allow Firefox to install and run studies"
     Uncheck "Allow Firefox to send backlogged crash reports on your behalf"
   Security
     Deceptive Content And Dangerous Software Protection
       Check "Block dangerous and deceptive content"
       Check "Block dangerous downloads"
       Check "Warn you about unwanted and uncommon software"
     Certificates
       Check "Query OCSP responder servers to confirm the current validity
             of certificates"
     HTTPS-ONLY Mode
       Click "Don't enable HTTPS-ONLY mode"

- Sync

   Do nothing

- More From Mozilla

   Do nothing
     Check "Always show scrollbars"
     Uncheck "Always use the cursor keys to navigate within pages"
     Uncheck "Search for text when you start typing"
     Uncheck "Enable picture-in-picture video controls"
     Uncheck "Control media via keyboard, headset or virtual interface"
     Uncheck "Recommend extensions as you browse"

installed mint 22 and my sound does not work, in you tube see videos good but no sound i think its a driver issue, but i am new to linux trying to fix. any help is good.

I'm attempting to sync my account between a Windows host and a Linux host. Logging into my account on Linux brings up a "Authorize this sign-in" window that demands entry of a 7-char "Authorization Code" (not the same as a six-digit authentication code) which is emailed to me. After entering the authorization code, a window appears stating "Bad request - Something went wrong. Please close this tab and try again." This happens consistently, and only on the Linux host. Firefox 134.0.2 mint-001 1.0. Linux Mint 22.1. Any ideas about what went wrong?

i am having problems to install firefox 135.0 on linux mint 19.3 and if can get instructions that work looked on internet i havent found help there is there a sure fire way to solve this problem ?

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop