Firefox Community Forum

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from chrome to firefox would like the accessibility to change it as to what they're used to. Thank you very much for your time.

-Leo

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.