Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (læs mere)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Stillet af ArneStockholm for 22 timer siden

When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (læs mere)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

Stillet af jjordell for 14 timer siden

Same problem:

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived) How can I get a suitable 6-digit authentication code to use in browsers on Windows 10? Codes… (læs mere)

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived)

How can I get a suitable 6-digit authentication code to use in browsers on Windows 10?

Codes provided by neither of the authentication app's on my phone (Google and Microsoft) work.

Stillet af Paul Beaufait for 9 timer siden

Primary Password fingerprint authentication

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know … (læs mere)

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know why firefox is not adapting the security?

Please add a feature so that Primary Password start unlocking using fingerprint authentication.

Stillet af Elkees for 8 timer siden

All i need is how do i change from the back back ground on bookmarks, and neither a black page when changing sites please

How do i change from the back back ground on bookmarks, and neither a black page when changing sites please this is due to an update, that I always have trusted, that i d… (læs mere)

How do i change from the back back ground on bookmarks, and neither a black page when changing sites please this is due to an update, that I always have trusted, that i did tonight. i do not like it

Stillet af geetee for 6 timer siden

My start up pages have disappeared

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the op… (læs mere)

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the option is not there. not sure if this was an update but if so i hate it. i added 3 of my startup pages to the home button. so maybe i can get them from pressing that. but i prefer to have them on startup and just have one page as my home page.

Stillet af kdf_333 for 4 timer siden

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (læs mere)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Stillet af bim007 for 2 timer siden

firefox shortcuts

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. T… (læs mere)

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. This just happened after using Firefox for years. Hope you can help. M

Stillet af m.c.pappone for 1 time siden

Is there an equivalent to the Electron JS that uses the Firefox engine instead of Chromium?

When it comes to making cross platform apps, I know there's lots of solutions out there. However, It somewhat bugs me that the bulk of the ones that allow for the usage … (læs mere)

When it comes to making cross platform apps, I know there's lots of solutions out there. However, It somewhat bugs me that the bulk of the ones that allow for the usage of Javascript/Typescript* for the frontend are based either on Google-developed tech (Electron, CEF, etc), or Facebook (React Native, etc).

Doing an internet search does not (easily) reveal of there are any initiatives to have something along the lines of "like Electron, but uses Quantum instead of Chromium".

Does such a project exist?

Thank you in advance!


  • Yes I know JS and TS are not as performant as C/C++/Rust/etc. That issue, (and whether to use technologies such as QT, GTK, etc.) is worthy of an entirely separate discussion that is out of scope for the purposes of this question.

Stillet af TechViking for 1 time siden

Secure Connection Drops

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I hav… (læs mere)

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I have HTTPS Everywhere and uBlock Origin installed. Before recently, I never encountered this issue, now it's happening every day. When I first log in it's working as expected, zero issues. After about 30 minutes to an hour I now see the error stating that my connection is not encrypted, and mentions something about loading external images. I already told the support team at Tutanota that I have no images loading, but it's still showing the error. They said the connection should still be secure, but that doesn't make sense if the browser itself is saying it's not secure. It happened around the time where I also had DuckDuckGo Privacy Essentials installed as well, but I have since uninstalled that add-on. Still showing error. Please advise.

Stillet af RG - Work for 1 time siden

Video quality keeps dropping on a streaming site (Viki)

Dear Support Team, I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was… (læs mere)

Dear Support Team,

I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was an issue with the site itself. While streaming videos on viki.com the video quality keeps dropping from full HD 1080p down to a measly SD 360p; they automatically adjust the video quality based on your internet speed, yet despite having a very stable connection (220mbps) it keeps constantly changing which is very annoying. The weird thing is, though, that this doesn't happen ALL the time, just for a select few (Chinese or Taiwanese) shows. Playing the same episode of one such a show on another browser (in this case Edge), however, is completely normal. Steady 1080p quality throughout. I don't have this problem on any other streaming sites with Firefox (Netflix, Youtube, Prime, etc.), either.

Is there a throttling misstep somewhere in config that I might have overlooked? As far as I know I haven't changed the settings on it.

Would appreciate any help you can provide as I'd rather not switch browsers to fix this issue.

Sincerely, Isabella

Stillet af evendia for 1 time siden

Firefox & Yahoo mail

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues wit… (læs mere)

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues with features, usability & accessibility to Yahoo Mail. To continue without issues, we suggest that you download Chrome, IE, Safari". What has happened to FF or is it a Yahoo issue? Also, it's only after I click on my mail icon on my home page to open my mail. This is quite annoying to have to click off the box and wait for the page to reload about as fast as NetZero dial-up of the mid 90s.

Stillet af Sonny65 for 48 minutter siden

the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support@i-360.com>

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn bu… (læs mere)

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support@i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is barry.wagner@earthlink.net

Stillet af barry.wagner for 2 minutter siden