Firefox Community Forum

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT department. This is my home internet. I can access the link through Safari. I'm stumped.

For tab settings I have checked these: Open links in tabs instead of new windows When you open a link, image or media in a new tab, switch to it immediately

In the past links opened in new tab immediately. But now some links open in SAME tab immediately. For example: I open https://www.pbs.org/livestream/ and start watching the livestream. When I click the link On Air Schedule It opens immediately in the same tab, which ends my livestream

I've been using Firefox for many years with no problems. Recently, there have been frequent tab crashes. I've noted this problem before, and sent reports, but no fixes ever seem to be forthcoming. This makes me question whether I should continue using Firefox. The times I've switched to Edge, it hasn't crashed.

on using firefox for first time, get message

The connection has timed out

The server at www.google.co.uk is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

on re-try, problem disappears using 136.0 Beta 5 last daily update 12 Feb 2025

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then also won't allow itself to be closed (by using the only option available, the x on the taskbar icon). I end up having to restart my computer to get it to go away and then work properly (for a little while) when I restart. Firefox used to be my favorite browser, but I'm getting really frustrated. It's updated and still won't work properly. Help. Please.

I use Firefox on all my computers and phone, because its ability to save my browsing history and sync across devices has been unparalleled. This is invaluable because a certain website I frequent has a nasty habit of eliminating and locking its pages. (I’ve asked them about it and they plan to continue doing this.) Without the exact link and all the metadata from my browsing history, I cannot retrieve those pages.

This past weekend when I went to recover a page, I discovered that FireFox has only six months of my history, not the many years I expected. I checked my pre-update profile, and it had no history either. I have some computers that have been offline for a few months so maybe they have versions old enough to still have my history.

How do I get my history back and how do I avoid FF destroying my history without my consent in the future?

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

I save an article on pocker, I click next to the pocket box it goes away, but when I go to print the article it shows the pocket box, that is a change in the software, how do I fix this?

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a wide band across top of "JJ" game which appeared, as well.

 About one week ago, I was trying to re-set use of my debit card, was unable to as I'd probably severely cancelled it 6 months ago. I don't have a clue as to what the connection between these two activities have to do with each other but it's all I have to go on.

Thank you for any help! I've asked Wooga to give me some steps; I tried following them but Pearl Problems continue to plague me.

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error.

Every single time

I'm on a page I want to save to bookmarks. I double click the star and select the bookmark list, then save - but the page is not showing on the list. The list was recovered from another browser but was originally Firefox. Should I start a new bookmark list and if so how do I import all the categories and book mark?

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.