Firefox supportforum

I have recently migrated my Firefox install from Mozilla's website to Microsoft Store, and I have noticed it installs the 32bit version on my Surface Pro X. But through Mozilla, I can get the ARM64 version.

Will the Microsoft Store install offer an ARM64 version, or will it be available only through Mozilla?

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin.

Crash reports from the last 2 days: bp-98d3157e-0d06-4c6d-a528-a72b60220222 bp-5560a650-95fe-4de2-b269-401250220222 bp-ae8b7f88-ca8c-47c5-9aa1-7ab4d0220222 bp-d8b18404-6d79-47bb-b1d9-902820220222 bp-6ee7dea1-790d-458b-ad77-4b22f0220222 bp-810a8cd8-5789-43fc-81cc-a49bf0220222 bp-08d6c151-2be1-4637-b4b9-840dd0220222 bp-ae63c834-c40e-4693-8853-64f3a0220222 bp-36a117e4-1d0a-48cc-94b1-beca10220222 bp-59ce1ed8-2716-4cf8-94af-37c020220222 bp-a3354d24-6248-438a-8281-fa6380220221 bp-0ca9145a-d112-4992-be0c-511ef0220221 bp-3577adb7-9264-430b-9dce-e3a3c0220221 bp-42bc801c-c2e9-4e0c-bc84-3acec0220221 bp-39f6e893-e2eb-4f32-855c-5bffc0220221 bp-a3aafa6a-cf1a-49ca-96d7-2101e0220221 bp-dadd9493-185c-43c9-9036-f82370220221 bp-a9b6308d-5619-4d21-a14b-d2f7b0220221 bp-05ba5308-8183-4d18-ab6e-a7cda0220221 bp-90ae2fa0-3d25-4e0e-a0f0-af1110220221 bp-9abe3f2f-995e-4532-b4f2-c0c8b0220221 bp-64fa6895-3af7-4092-be1b-5cf8b0220221 bp-0a82300a-07e1-4a82-8757-911080220221 bp-3abceff7-e49d-4f1c-8dbc-bdf840220221 bp-d116cc7a-9ab4-487f-a9d4-10ca40220221 bp-07594ef9-d0b8-4fc3-a187-496330220221 bp-d832680f-0e5d-4c74-b887-feb340220221 bp-7908cbaf-8af8-4e9b-9abe-8b4de0220221 bp-c4e3710b-2486-47bb-8260-f162d0220221 bp-1eb5ddfc-e033-4d50-8e5a-bfe0f0220221 bp-0a68d255-f812-4274-97a3-406020220221 bp-871bb105-e9bc-4ec8-b3c5-853580220221 bp-152ce90c-a1db-44ea-abd2-b97a80220221 bp-41c12b6d-b537-476a-a7b6-fb36c0220221 bp-463689e1-1efa-4c0a-9362-5f9760220221

We are trying to embed a linkedin blog post on our website which is hosted on the learnworlds platform. For all other browsers the post visualises correctly but for firefox on mac and windows the images are missing, if we use a private browsing window nothing shows up at all. We have contacted support at Learnworlds and they have told us the following:

"Our development team have advised that this is a general issue with LinkedIn embed-Firefox. I'm afraid that this is not something we can fix. Maybe you could contact Firefox on this issue.

I have tried to upload an image to show the problem but the "add images" below doesn't seem to be working.

Thanks!

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an email, the reply will disappear into draft or sent folders, and the original gets thrown into the archive folder (or some other folder). The auto-fill option has a tendency to not include vowels. Any help would be appreciated.

Letter y is missing, x is replaced by " and the number 9 is replaced by -. This happens on numerous sites. One screen grab is from Wikipedia. This has been going on for at least a year, and makes some websites very hard to read. You already have a page with this problem however it is archived and cannot be added to. The 'solution' on that page involves opening the page inspector and looking at Fonts and then... What??? Is the implication that I temporarily edit the page so it displays correctly? Guess what I'm not a Web Developer - that's your job. This issue ONLY affects Firefox. Safari, Chrome and Brave are all fine, there's clearly a difference in the way fonts are handled between the browsers. Can you tell me if there is a permanent fix for this I have to do, and in the longer term look at the font handling so Firefox works as well as Safari & Chrome. I prefer Firefox to the latter 2 so I'd like to continue using it.

Hello, today while reinstalling my Firefox ,despite data sync was enabled on my account, I lost all data like: custom look, bookmarks and saved passwords. Here is my question: Is there any chance to bring that data back? I've tried to get my Bookmarks from backup and synchronizing data few times but it seems that account lost it. Thank you in advance. rudawiksa

Hi

I'm using Firefox on Windows 10.

Normally within Firefox, pressing CTRL + left click opens a tab in a new background window.

I'm left handed and use the mouse in my left hand. So I swap the left and right mouse buttons around within Windows settings, so the right mouse button is my primary button. I would then expect CTRL + right click to now open a tab in a new background window, but it doesn't. The CTRL is ignored.

Does anyone know how I can configure Firefox so that the behaviour is consistent, whichever button is the primary one?

Thanks.

Since the Presidents' Day weekend I have been unable to logon to the Fifth Third Bank website from my computer. Several calls to the bank's customer service confirm that many patrons are having the same problem. Today's call elicited that their tech support is still having problems with Firefox, Safari, and other browsers. The website is https://www.53.com and the customer service telephone number is 1-(800) 972-3030. Can the tech people at Firefox/Mozilla find a solution to this problem? Please help. Many customers are in the same boat.

Hello I have problem on my fedora workstation. When i click right button on the lowest bookmark on my list, the menu is hiding outside the screen and i can't see options.

We have a AJAX uploader (Cutewebui) in our site. It was working fine for smaller and larger files. But after upgrading firefox version to 100, it is not working. It is giving error 'html5: the upload task is interrupted'.

For older versions it is working fine.

Please help us to resolve it.

Fission locks up my PC to the point where nothing works. Even keystrokes are simply ignored. Looking at the Task Manager, I find a huge number of Firefox processes running with 100% CPU usage. If I wait until CPU usage goes down, the PC starts working again. The number of processes shown is significantly more than the actual number of Firefox copies running. Note that these are individual copies because I do not use tabs.

With Fission disabled, PC lockup is no longer a problem. The number of processes shown more closely matches the actual number of Firefox copies running, and the CPU no longer gets smacked with 100% usage.

I am unsure what to list this under, but since your last update, I am unable to access content in my emails on my gmail account. There is now a pop-up add blocker and I don't know how to change the setting so that I can read my emails. Please help. Please see image below...that is what I get with all emails that I try to open.

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This does not seem to be happening all the time. Neither does it seem to happen in other apps other than Firefox. I have my preferred languages for displaying webpages in Firefox set as En-GB, en, es-es, in that order. Ditto for my wider system settings. In terms of my wider system keyboards I do have Russian installed, in order of preference this is gb > us > es > ru. I'm wondering if there is anything I can do to ensure Spanish and other Latin letters display correctly?

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to allowing users to disable the Firefox print dialog box. It is clumsy, retains print settings that have to be changed each time a different document has to be printed, and creates a number of steps and wasted time for people who must routinely print from Firefox.

Why would Firefox go the way of other software companies and have no one to contact about this other than community (no offense to the "community") and disable the option to remove the Firefox print dialog box? None of this is the user friendly Firefox I have come to know!

Suzy

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I want a different one, so I press "Choose folder". OK. 3. Now I need to browse among numerous folders in my bookmarks, it worked fine before, but I cannot do it anymore because the folder names are not visible! As if they are written with a white font on a white background. I can scroll, choose (blindly) some folder, which is marked by the faint rectangle visible on the image. And the bookmark will be saved to that folder indeed. But scrolling blindly through my hundred folders is obviously not practical.

The problem appeared 1-2 weeks ago, probably after a FF update. Now I updated FF to the latest version 97.0.1, it doesn't help.

A couple of months ago I did some changes in FF config in particular to make bookmarks appear more dense: newer FF versions introduced huge vertical space between bookmarks. I can't remember what exactly I did (followed some recipe on internet), but it didn't introduce any problems. The problems appeared 1-2 weeks ago. System: Windows 10.

Hello!

I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment).

Greetings, Sören