Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the cra… (læs mere)
Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the crash reports below. This is on Firefox esr 115.1.0 and started happening 4 or 5 days ago. I have uninstalled and reinstalled Firefox and the issue is still happening.
AdapterDeviceID: 0xfefe
AdapterDriverVersion: 6.3.9600.18619
AdapterSubsysID: 00000000
AdapterVendorID: 0x1414
Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:115.1.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.6,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.5,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4
AvailablePageFile: 50124296192
AvailablePhysicalMemory: 43743485952
AvailableVirtualMemory: 138535430242304
BackgroundTaskMode: 0
BlockedDllList:
BuildID: 20230724124053
CPUMicrocodeVersion: 0x41
ContentSandboxCapable: 1
ContentSandboxLevel: 6
ContentSandboxWin32kState: Win32k Lockdown disabled -- Operating system not supported
CrashTime: 1692925405
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,devtools.inspector.compatibility.enabled
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
GpuSandboxLevel: 1
HeadlessMode: 0
InstallTime: 1690988167
LastInteractionDuration: 47
LastStartupWasCrash: 0
LauncherProcessState: 0
ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","bdhkm64.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","VCRUNTIME140.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["advapi32.dll","NetworkExplorer.dll","mscms.dll","tiptsf.dll","explorerframe.dll","actxprxy.dll","ntshrui.dll","linkinfo.dll","taskschd.dll","npmproxy.dll","Windows.Globalization.dll","cscapi.dll","ondemandconnroutehelper.dll","msimg32.dll","dbghelp.dll","netprofm.dll","WINMMBASE.dll","winmm.dll","winhttp.dll","version.dll","wsock32.dll","wininet.dll","iertutil.dll","NapiNSP.dll","winrnr.dll","rasadhlp.dll","propsys.dll","ktmw32.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","wtsapi32.dll","FWPUCLNT.DLL","winnsi.dll","IPHLPAPI.DLL","secur32.dll","oleacc.dll","DWrite.dll","Bcp47Langs.dll","MMDevAPI.dll","ntmarta.dll","nlaapi.dll","dxgi.dll","duser.dll","avrt.dll","dwmapi.dll","dui70.dll","apphelp.dll","SHCore.dll","uxtheme.dll","kernel.appcore.dll","devobj.dll","rsaenh.dll","userenv.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","srvcli.dll","bcryptPrimitives.dll","cryptbase.dll","sxs.dll","winsta.dll","powrprof.dll","profapi.dll","msasn1.dll","sspicli.dll","wintrust.dll","cfgmgr32.dll","crypt32.dll","KERNELBASE.dll","clbcatq.dll","msvcrt.dll","rpcrt4.dll","shlwapi.dll","shell32.dll","sechost.dll","oleaut32.dll","nsi.dll","combase.dll","msctf.dll","setupapi.dll","gdi32.dll","kernel32.dll","ws2_32.dll","imm32.dll","user32.dll","imagehlp.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]}
MozCrashReason: MOZ_CRASH(Quota manager shutdown timed out)
Notes: FP(D00-L1000-W0000100-T000)
Has dual GPUs. GPU #2: AdapterVendorID2: 0x15ad, AdapterDeviceID2: 0x0405, AdapterSubsysID2: 00000000, AdapterDriverVersion2: 8.17.2.14DWrite? DWrite+ WR? WR+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
QuotaManagerShutdownTimeout: cache: Managers: 1 (https://aaaaaaaaaaaaa.aaaaaaaaaa.aaa: Closing, )
Intermediate steps:
0.000000s: starting
QM: 1 normal origin ops pending
Intermediate steps:
0.000000s: startCrashBrowserTimer
0.000000s: initiateShutdownWorkThreads
0.000000s: startKillActorsTimer
5.016000s: killActorsTimerCallback
ReleaseChannel: esr
SafeMode: 0
SecondsSinceLastCrash: 13788
ShutdownProgress: profile-before-change-qm
ShutdownReason: AppClose
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1692924948
SubmittedFrom: Client
SystemMemoryUsePercentage: 15
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230724124053","version":"115.1.0","vendor":"Mozilla","displayVersion":"115.1.0esr","platformVersion":"115.1.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-win-eol-esr115","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":49151,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":16,"vendor":"GenuineIntel","name":"Intel(R) Xeon(R) CPU E5-2660 v3 @ 2.60GHz","family":6,"model":63,"stepping":2,"l2cacheKB":256,"l3cacheKB":25600,"speedMHz":2600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.3","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":9600},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"RDPUDD Chained DD","vendorID":"0x1414","deviceID":"0xfefe","subsysID":"00000000","RAM":0,"driver":"RDPUDD","driverVendor":null,"driverVersion":"6.3.9600.18619","driverDate":"01-01-1970","GPUActive":true},{"description":"VMware SVGA 3D","vendorID":"0x15ad","deviceID":"0x0405","subsysID":"040515ad","RAM":0,"driver":"vm3dum64_loader vm3dum64_loader vm3dum64_loader vm3dum_loader vm3dum_loader vm3dum_loader","driverVendor":null,"driverVersion":"8.17.2.14","driverDate":"2-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":32,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"general.smoothScroll":true,"media.gmp-gmpopenh264.lastInstallStart":1690293185,"media.gmp-gmpopenh264.lastDownload":1688655010,"media.gmp-gmpopenh264.lastDownloadFailed":1690293197,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1688655010,"media.gmp-widevinecdm.lastInstallStart":1679577999,"media.gmp-widevinecdm.lastDownload":1679578000,"media.gmp-widevinecdm.lastUpdate":1679578000,"media.gmp-manager.lastCheck":1692925034,"media.gmp-manager.lastEmptyCheck":1692925034,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-1-e","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-e&q="}},"profile":{"creationDate":19257,"firstUseDate":19257},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"webcompat@mozilla.org":{"version":"115.1.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19257,"updateDay":19257},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2557.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"device-migration-existing-user-messaging-tour-spotlight-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"1024adf8-c7e1-4181-b357-7f9037fbce1b"},"device-migration-existing-users-sumo-switch-device-cfr-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"9e04ff99-d8b2-4cd1-ba9d-35a582b3f5a8"},"bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"7f03ccba-9353-4146-b0bc-8695bcafc340"},"bug-1849168-pref-page-load-time-patch-esr-beta-115-116":{"branch":"reset-to-false","type":"normandy-exp","enrollmentId":"8c801fe1-3b26-46b7-b7a3-86abf06f0e70"}},"services":{"accountEnabled":true,"syncEnabled":true}}
Throttleable: 1
TotalPageFile: 59055263744
TotalPhysicalMemory: 51539070976
TotalVirtualMemory: 140737488224256
URL: https://titleventures.sharepoint.com/sites/TitleQuestCompaniesCompliance/SitePages/Home.aspx
UptimeTS: 6553.4715493
Vendor: Mozilla
Version: 115.1.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
XPCOMSpinEventLoopStack: default: QuotaManager::Observer::Observe profile-before-change-qm
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.