Firefox Community Forum

Secure Connection Failed

An error occurred during a connection to everify.bdris.gov.bd.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

For tab settings I have checked these: Open links in tabs instead of new windows When you open a link, image or media in a new tab, switch to it immediately

In the past links opened in new tab immediately. But now some links open in SAME tab immediately. For example: I open https://www.pbs.org/livestream/ and start watching the livestream. When I click the link On Air Schedule It opens immediately in the same tab, which ends my livestream

I've been a Firefox user for ages but in the last week I haven't been able to use it at all. Every time I launch the desktop browser it gives me a blank page. I can type in addresses but they never take me anywhere. No google. Can't access settings. Nothing. I've tried seemingly everything. Safe mode. Administrator. Deleted everything and installer at least 5 times to try and start from scratch to no avail. Tried Revo. Tried multiple anti-malware cleans. System updates. Tried using older versions of Firefox. Everything short of a factory reset on the whole desktop which I'm really trying to avoid. I've checked every Reddit thread and forum post I could get my hands on and nothing is working. Does anyone know how to get Firefox working again? I've tried other browsers and hate them I would really like to keep using FF if I can. Picture shows what the app has looked like every time I boot it up or try to search anything for the past week.

Update 136.0.3 AND 136.0.4 - Updated, but each time the browser is closed (even after a system shut-down), it sticks with 'Being updated in another instance'. There is no other instance. Single user, Windows11-Pro, local user (not connected to one-drive or MS account). Just started this morning (27-Mar-25).

It eventually shows that it has updated, but still comes back the next time with message.

Successfully changed from 003 to 0.4, but the new 0.4 does the same thing.

Would really like to know what's going on, and fix it.

I accidentally blocked a web site that I need. I have followed all of the instructions to unblock (creating a master password, etc) but it does not work. I need to get this site unblocked as soon as possible.

Apparently Firefox did an update (version 136.0.4) in the background while I was using Firefox on March 27. At some point I wanted to save a page to my bookmarks and realized all my bookmarks were missing. I had just used bookmarks earlier, so it had to have been an update. This happened to me before back in January 2025. I was without my bookmarks for several weeks when all of a sudden they showed up again.

I cannot use the instructions to go back to a previous profile, as the two options showing do not have my bookmarks, bookmark toolbar or customized Firefox homepage. I also cannot import my saved bookmarks to get them back. I get an error message when I attempt to do that option.

This is very frustrating, as I use my bookmarks, toolbar and customized homepage EVERY day. I have all my important links saved to bookmarks. Firefox developers need to find out why an update removes bookmarks, as this seems to be an ongoing issue with me. I've used Firefox for over 17+ years and never had bookmarks removed after an update before, so something in an update is causing this issue.

I have no idea at this point IF everything will return to normal in a few weeks like it did back in January. So right now I am without all my bookmarks. Please get this ongoing issue resolved, it's a royal pain. I need those bookmarks to maintain my daily routine for accessing financials, medical websites, etc.

Thanks for any help you can give me at this point. This is the second time it has happened.

I have two monitors: Monitor 1 is Asus PG248QP(Run in 1920 x 1080 360hz landscape 100% scale) Monitor 2 is G272U Pro(Run in 4320 x 2160 60hz landscape 150% scale). I arrange them veritcally, monitor 2 on top and monitor 1 at the bottom.

When I minimize the non-fullscreen firefox window on the monitor 1, black/transparent border shows on the left, right, and bottom of the firefox window.

When I arrange two monitor horizontally, everything normal. I place monitor 1 at the left of monitor 2.

When I do this on the monitor 2, everything normal.

I have to use two monitors vertically, since I don't have much space.

I also tried different versions of firefox. for now, 129.0 to 136 has these problems. I have install chrome, brave, edge. None of them has this problem.

windows 11 23h2 (22631.5039) cpu: 13900k gpu: 4090 with 572.60 ram: 32gb x 2

Firefox 137.0

already tried refresh firefox profile.

I'm using a track pad and when I find a photograph I want to save, I click the trackpad with two fingers and a menu drops down. For whatever reason, the menu is different on my laptop than it is on my desk top. Is there anyway I can customize the drop down menu's choices so they match? Thanks/LNF

Firefox is not letting me access my Windows or Microsoft account. (using WIndows 11) The login popup is asking for School or Work email, which is not applicable to me. I input my usual login information and Microsoft pop-up says account does not exist. When I login to Windows, using a different desktop (Windows 10), I do not have login in issues.

What is the browser setting that needs to be updated.

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then also won't allow itself to be closed (by using the only option available, the x on the taskbar icon). I end up having to restart my computer to get it to go away and then work properly (for a little while) when I restart. Firefox used to be my favorite browser, but I'm getting really frustrated. It's updated and still won't work properly. Help. Please.

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Hello, everytime I try and upload a video on YouTube with firefox, the video gets stuck at 0% processing,

This never happened in my 4 years of youtube and recently (a few weeks ago) this starting happening. I use firefox to stricly upload videos, and use chrome to browse with my other account casually.

Now Im forced to upload using chrome but I want to still use Firefox to upload videos. anybody know why this is happening? I've cleared cache serveral times and it still won't work. I have no adblockers etc.