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syncing

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have trie… (læs mere)

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have tried a lot of the syncing options already available from the drop-down menu. It only asks to sync with my phone.

Thank you, Neal

Asked by nealmillermail 1 uge siden

Last reply by Wesley Branton 1 uge siden

Switched Mozilla to Mozilla ESR... LOST BOOKMARKS!!!!! help please?

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i ge… (læs mere)

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i get them back? Yes, i did have to set a new identity as it asked me to during the download process for the new version. Is there any way to recover it by any means including reverting to the previous version

Asked by sertifiedjeenious 1 uge siden

Last reply by the-edmeister 1 uge siden

Changing old primary email if it's impossible to verify it

First step of changing primary email is setting up secondary email. However: NOTE: Before you can view or make changes to this section, you will need to verify your email… (læs mere)

First step of changing primary email is setting up secondary email. However: NOTE: Before you can view or make changes to this section, you will need to verify your email address.

I can't do that, because email domain changed, which is why I want to change the primary email in the first place. Moreover, this email address was verified a year ago. Therefore I don't receive verification code and my account gets locked.

Is there anything I can do to chance primary email to the correct one without verifying the currently stated, that I have no access to?

Asked by vl14046 1 uge siden

Last reply by Wesley Branton 1 uge siden

Firefox Sync deleted nearly all of my add-ons - how to undo this or at least find out which add-ons were deleted so I can restore

I had about 15 add-ons and for some reason one Firefox install on my computer deleted 13 add-ons without me asking it to or giving any permission to do so. I looked up o… (læs mere)

I had about 15 add-ons and for some reason one Firefox install on my computer deleted 13 add-ons without me asking it to or giving any permission to do so. I looked up on my other computer, it still had 15 add-ons and then Firefox sync deleted those 13 as well, now I can't remember which add-ons I had, I really need all those extensions back.

Can this be undone, or at least is there a log file showing which extensions were deleted so I can get them back please? This is really frustrating, I've no idea why they were deleted.

I'd really appreciate your help, thank you.

Asked by Kit 1 uge siden

Last reply by jscher2000 1 uge siden

Firefox start page

Hello, When I start Firefox browser, it goes into a Bing browser. Did Microsoft Bing acquire Firefox? If not, how do I get it to start up in the Firefox browser? My inter… (læs mere)

Hello, When I start Firefox browser, it goes into a Bing browser. Did Microsoft Bing acquire Firefox? If not, how do I get it to start up in the Firefox browser? My internet browser default is set to Firefox.

Thank you and have a good day,


edit: removed email from search/spam bots view as this is a public forum and nobody here does support by email.

Asked by richdzintars 1 uge siden

Last reply by FredMcD 1 uge siden

How do i sync or backup my search engine

I have more than 20 custom search engines, they are all added from mycroftproject website instead of custom configuration files. How do I sync or backup these search eng… (læs mere)

I have more than 20 custom search engines, they are all added from mycroftproject website instead of custom configuration files. How do I sync or backup these search engines? I don't want to add them manually one by one again

Asked by wudiudiu99 2 uger siden

Last reply by the-edmeister 2 uger siden

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (læs mere)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk for 4 måneder siden

Last reply by AliceWyman 2 uger siden

Firefox locked my account

My account is apparently locked. Whenever I try to sign in on the browser, I get a message saying my account was locked and a link saying to let them know. The link redir… (læs mere)

My account is apparently locked. Whenever I try to sign in on the browser, I get a message saying my account was locked and a link saying to let them know. The link redirects me to the mozilla support home page. I can log in via that page. Still can't log into my browser. How am I supposed to let them know? The link is totally worthless and that should really be addressed.

Asked by BlueMutagens 2 uger siden

Last reply by Andrew 2 uger siden

Firefox won’t sync across iOS (iPad) and Desktop (PC)

No matter what I’ve tried, Firefox isn’t syncing any of my data between Firefox iOS on my iPad and Firefox Desktop on my PC. It's synced data in the past, but doesn't app… (læs mere)

No matter what I’ve tried, Firefox isn’t syncing any of my data between Firefox iOS on my iPad and Firefox Desktop on my PC. It's synced data in the past, but doesn't appear to have synced anything in a while.

Here’s what I’ve tried:

  • Manually syncing
  • Ensuring Firefox on both devices are up-to-date (they are)
  • Logging out from both devices and logging back in
  • Disabling and re-enabling sync
  • Restarting both devices

Would deleting my account and restoring it be a potential solution? Because I'm afraid of potentially losing all my data, I would only commit to this as a last resort.

I would also like to note that I had to perform a fresh installation of Windows about 2 months ago on my Desktop. Could this be part of the issue?

I’m at a loss here, so any and all information would be appreciated. Thank you!

Asked by Luke 2 uger siden

Last reply by Eve 2 uger siden

Forgeting password and losing access to email to get verification code

I use university email for Firefox account, it goes like @smth.com. Recently they switched to outlook, therefore the email domain changed to @edu.smth.com, but I am still… (læs mere)

I use university email for Firefox account, it goes like @smth.com. Recently they switched to outlook, therefore the email domain changed to @edu.smth.com, but I am still able to login into services with the old one. However, I forgot the password. Now Firefox is sending emails with verification code to the old email domain, but I only have access to the new one, so the email doesn't show. Is there any way to verify my identity and change the password without access to correct email (I did not set up secondary email, my bad)?

Asked by trashbag 2 uger siden

Last reply by Wesley Branton 2 uger siden

Lost information

Good afternoon Log in to my mozilla account and when I synchronize my account to recover my logins and my bookmarks it doesn't show me anything, it's empty as if I didn't… (læs mere)

Good afternoon

Log in to my mozilla account and when I synchronize my account to recover my logins and my bookmarks it doesn't show me anything, it's empty as if I didn't have any information, the detail is that I've been with that account for years and all my information was loaded there.

Asked by Jorge Rico 2 uger siden

Last reply by Wesley Branton 2 uger siden

Why does sync not preserve separate windows with their tabs, but instead has a jumble of the tabs all together?

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am … (læs mere)

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am using Sync - but none of the original windows was preserved. Instead there is just a long list of all of the tabs I had open across all the windows I had open. Why does Sync not preserve the separate windows? With well over a hundred tabs open, this makes recovering/accessing this information very tedious - as all the tabs have to be opened individually, and then sorted into separate windows again, to be bookmarked in their search subject categories/windows! Was this just an oversight, or is it technically not possible to preserve separate windows in Sync?

If it is technically not possible to preserver multiple windows of tabs in Sync, it would be much more workable if it were possible to mark these tabs in Sync to re-open them, rather than have to open them individually or all of the tabs at once from that other machine. Thanks!

Asked by btsam for 3 måneder siden

Last reply by brisdaz 2 uger siden

When will Support and Documentation for Sync stop DECIEVING by Omission and HURTING USERS BY UNANNOUNCED DATA DELETION?

If a browser user goes looking for a browser that has cross-device sync options, they can find multiple Mozilla pages mentioning Firefox Sync. Mozilla has their own cheer… (læs mere)

If a browser user goes looking for a browser that has cross-device sync options, they can find multiple Mozilla pages mentioning Firefox Sync. Mozilla has their own cheerleaders promoting this. When you install Firefox, it gives you a page that enthusiastically encourages users to use multiple features. As one looks into the Sync feature, one is given childlike descriptions that omit a critical fact EVERY Sync user should be warned about IMMEDIATELY before they consider using it: SYNCed tabs will EXPIRE in one week. That's it. Nowhere in all of the encouragement or top-level descriptions will a user see this. In fact, I don't know WHERE a user could even find this information except through a chance encounter with user comments in support forums, where I eventually found out.

I AM GENUINELY HIGHLY OFFENDED AT THIS **WILLFULLY** ARROGANT CONCEIT SHOWN BY MOZILLA.

The descriptions found on Mozilla.org are considered by users to be authoritative. Users will invest in these pages a reasonable degree of trust, as Mozilla is supposed to exist for the benefit of the user base, not some selfish staff or support members trying to hide weaknesses and flaws. Some users have even given their own hard-earned money to Mozilla, so they expect at least of modicum of human decency when it comes to Mozilla not deceiving them through lies or blatant omission of facts. The latter, in fact, is a big (and hidden) problem for users trying Sync who don't expect expiration to occur.

Shame on you. Period. I am surely not the first person to point this out. Some people at Mozilla are clearly more interesting in defending their reputations or their feature's popularity than protecting the users they are supposed to be supporting.

When will Firefox users be given up front warnings about forced tab deletion, especially in the main forms of communication, like single-sentence or paragraph-length descriptions of Sync that are peppered all about the Mozilla website? If Mozilla describes Sync as anything other than a data expiration tool, they should still mention in the same breath that it IS a data expiration tool!

Asked by Airwolf 2 uger siden

Last reply by cor-el 2 uger siden

Everhelper me and the FVD speed dial -

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Win… (læs mere)

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Windows 10 because they got in the way of installing firfox today as well

Asked by Patricia 2 uger siden

Last reply by jscher2000 2 uger siden

login out of the account leaves favorites still

Hi, Used another PC in the office to login to my Firefox account. Had use to my favorites without the need of passwrods etc great. Now logged and still has the same exces… (læs mere)

Hi, Used another PC in the office to login to my Firefox account. Had use to my favorites without the need of passwrods etc great. Now logged and still has the same excess. How do we reslove this which is a secuirty risk?

thanks

jay

Asked by jay38 2 uger siden

Last reply by Wesley Branton 2 uger siden

laptop browser does not sync or does not load anything as bookmarks and login password (Saved Passwords)

laptop browser does not sync or does not load anything as bookmarks and login password (Saved Passwords) I can see the bookmarks and saved passwords from my mobile device… (læs mere)

laptop browser does not sync or does not load anything as bookmarks and login password (Saved Passwords)

I can see the bookmarks and saved passwords from my mobile device browser.

But on the laptop's browser, I don't see any of the bookmarks or the saved passwords. 

Please help me to get the account data sync on the laptop's browser as well.

Asked by sridhark3005 3 uger siden

Last reply by yogyta kalwar 3 uger siden

Recover Firefox password without losing bookmarks and saved logins

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my … (læs mere)

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my saved passwords. Today I got a new computer and wanted to sync with my Firefox from the old computer. The old computer is asking for a Firefox password, which I don't have (I've tried everything I can think of but I set it 10 years ago). I searched for help online and tried setting a "Master Password." Now, despite entering the EXACT password I selected, it is saying it's wrong and I'm locked out of all of my saved logins on the original computer as well.

I have a secondary email but nothing seems to generate a recovery email (yes, I am stupid and didn't enable recovery key and now I cannot do it because I don't have the password). Is there any way for me to get back into my saved logins? I am using the old computer to work from home and cannot complete any work now. The company sent me a brand new laptop, but all of my logins and passwords are on the old computer tha now wants a master password.

Asked by rl.witter 3 uger siden

Last reply by jscher2000 3 uger siden