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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (læs mere)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Stillet af JimKlein for 1 dag siden

Besvaret af jscher2000 - Support Volunteer for 19 timer siden

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Twitter Sticky Header Problem

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen. If I try to tweet, the screen appears to spli… (læs mere)

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen.

If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down.

This has only started in the past few days.

Can you help me to disable to scrolling of the sticky header?

Thanks

Stillet af raana.walker for 1 dag siden

Besvaret af raana.walker for 11 timer siden

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Can't connect to Google since Firefox 100

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me th… (læs mere)

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me that I'm offline or "Oops, error getting emails". If I browse to www.google.com, I just get a blank screen.

This seems to have coincided approximately with the release of Firefox 100, but I'm not totally sure it's related. If I clear all cookies and cache, that seems to resolve the problem temporarily, but it comes back. If I open a Private window or another container, that also seems to resolve the problem temporarily, but it comes back.

Other browsers work with no problem.

If I open a new container, it will work for a while, but eventually stop connecting. This doesn't happen with other websites. Only Google related websites.

I have tried doing a Firefox refresh, but that didn't resolve the problem.

Stillet af peterkronenberg for 3 dage siden

Besvaret af Terry for 2 dage siden

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Printing anything comes out larger than the paper

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon… (læs mere)

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

Stillet af vegascamel for 3 dage siden

Besvaret af cor-el for 3 dage siden

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Firefox can't Be uninstalled

Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the sta… (læs mere)

Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the start bar icon and selecting "Close Program"

Have tried everything to fix the problem so decided that I would have to use the Control Panel and completely remove/uninstall the program and then re-download and install new (was able to save the bookmarks in html format from the "c" drive.

When selecting the Uninstall option in the Control Panel, rather than uninstalling as with any other program, a dialogue box appears offering to repair/reinstall the program, but on clicking the accept option another dialogue box appears stating that Firefox must be closed first --- but it is closed and also proved to be closed through the Task Manager section.

The Firefox version is 100.0.2

How can I completely uninstall Firefox when no option will allow this to happen. I have even tried via the "CMD" command.

Any assistance will be greatly appreciated as I have been working on t his problem for three days without any success.

Stillet af car201 for 4 dage siden

Besvaret af Dropa for 1 dag siden

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Facebook sound alerts

On the messenger thing on facebook I'm not getting sound alerts when someone sends me a message. It works with the chrome browser though, so it won't be settings on face… (læs mere)

On the messenger thing on facebook I'm not getting sound alerts when someone sends me a message. It works with the chrome browser though, so it won't be settings on facebook. Any settings anywhere I can change?

Stillet af EyesShiningAngrily for 6 dage siden

Besvaret af EyesShiningAngrily for 6 dage siden

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Constant updates to Firefox every time I open my browser

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with… (læs mere)

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with Firefox (and I've been using it for several years now). Is there something I need to do to stop this?

Stillet af jsctro for for 2 måneder siden

Besvaret af FredMcD for for 2 måneder siden

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Completely broken profiles

Hello team, I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig. Up until today, I h… (læs mere)

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

Stillet af sean.oneill.29 for 1 uge siden

Besvaret af cor-el for 6 dage siden

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Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (læs mere)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Stillet af lk3w99 for 1 uge siden

Besvaret af jscher2000 - Support Volunteer for 1 uge siden

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Suspicious domain mozilla-api[.]com

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (læs mere)

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.

Stillet af Work Lappy for 1 uge siden

Besvaret af Work Lappy for 1 uge siden

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Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (læs mere)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Stillet af Hotpuppy for 1 uge siden

Besvaret af TyDraniu for 1 uge siden

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Firefox -vs- Microsoft Edge

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access… (læs mere)

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access denied" response. I've tried removing MS Edge but it won't let me. Is there a fix for this problem? How do I remove MS Edge? Any assistance is greatly appreciated. Thank You. Dale P. Appleton [email removed from public]

Stillet af andappleton for 1 uge siden

Besvaret af FredMcD for 1 uge siden

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (læs mere)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Stillet af lindabknight for 1 uge siden

Besvaret af Dropa for 1 uge siden