Firefox supportforum

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:

Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

Hello I have a problem with with the security certificate RE: my wen site eriksvensson.com Please kindly help me out on this issue. Thank you Best Erik Svensson

edited phone# and address location from public and search/spam bots view as this is a community forum.

After the latest release of Firefox, it is automatically forcing https on our site EquestrianCoach.com. We do not have a security certificate at this time (yes I know we need one and we are working on it). Therefore we get a "Warning: Potential Security Risk Ahead" page and no one can access the site. Even if you manually try to take out the "s" it directs right back to https. I heard Firefox does this if it detects a SSL, but again, we do not have one or never did for this site. I see other sites with no ssl work fine. Is there a work around to not have Firefox do this? All the legacy Firefox browsers work fine on our site. It was just with the last release it somehow seems to think we have one and force redirects. And to clarify, it isn't just on one computer. All members who have the new Firefox have this issue. Thank you for any assistance! It is greatly appreciated!

Hello, I recently signed on to learn Spanish with Duolingo. I've been working on it for 4 days and now when I try to log into Duolingo, I get the error message:

!Invalid JWT!eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjYzMDcyMDAwMDAsImlhdCI6MCwic3ViIjo4NTUyMTg1NzR9.Ep0V

I've tried clearing the cache and it does not help. I can open the site without issues in Google Chrome.

Any suggestions?

Thanks, Jeanne

I have Firefox for Mac and my browser crashed. I lost my previous session and unable to recover from the "History" tabs. This happened today so I'm wondering it's possible to recover from saved sessions folder which I don't know how to access or troubleshoot.

When I try copying an image off a website and pasting it, I am unable to As an example (included with images): I right click and copy an image from Startpage.com I go to editor.construct.net, create a sprite, and attempt to paste this image as a sprite. (As shown because the Edit button in the top left corner is flashing, so I am pasting it.) This does not work. It works in other browsers like Edge, Brave, etc. I am on MacOS Big Sur 11.4 and running Firefox 94.0.2

So i recently took over an office at a company and the firefox browser had the previous employees login on it, somehow on his account when i logged in it saved my logins to his account, I need this fixed asap.

Hi,

Firefox updated today on my Mac to the latest version. I want to go back to the version I was using before, as in yesterday. (It was first installed on 9th April 2019, but I don't remember if it was updated at any time before today or not - so, not sure which version I was using yesterday).

How do I get back to yesterday's version without losing my bookmarks etc? This new version doesn't give me the option of having Google Chrome when I open each new tab - only Firefox or a blank page, which I don't want. Also, the version I was using up until yesterday (and this morning, actually) was much easier for me to see on-screen; at least the tabs look different on this new version.

Any help would be much appreciated.

Many thanks in advance.

Maroulita

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

I have done all the recommended solutions including Refreshing Firefox. Youtube still will not run. I just get the pic and the rotating arrow. Have to copy the url and open any other browser and paste. Mac OS vers. 11.6.1 Firefox vers. 94.0.2 64bit

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new URL I entered, Firefox will refresh the current page instead. This happens A LOT and is pretty annoying. Wondering if this happens to anyone else.

I use the Mac's text expansion feature (and have used Typeit4Me for years) but none of those seems to work in Firefox. They do work in Safari and Chrome. Any setting I have to change? Something I can do? Thanks. Robby!

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

I don't know how this started but I'd be really grateful for help. Firefox is virtually unusable now. (See attached photo.)

And BTW:

I can't even see how this could be helpful to anyone but maybw it's to do with specific sight problems some people have? Why doesn't something show up to say "You are in xxx mode which makes your screen purple. The purpse of this function is xxx To return to normal mode do yyy."?

I think Firefox staff, like most people in IT, really don't understand that non-techies like me just want the thing to work! No, I don't want to spend hours sorting it out!

Nick

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.

I have an account on windows computer and old Mac. I just got a new mac. How do I get to my bookmarks that have been saved on my account so they appear on my new Mac?