Firefox supportforum

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
3. Right-Click on the JPEG image and select “Copy Image”
4. Paste into Messages to send to someone who doesn’t have an iMessage account
5. Hit enter to send
6. Wait a few seconds for failure
7. Click on failure Info
8. Right-Click on image and select Open
9. Preview shows the file as TIFF not JPG

To simplify:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
3. Open Preview and select “New from Clipboard”
4. Select “Tools -> Show Inspector”
5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).

Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions?

Thanks in advance for your help!

i recently downloaded firefox browser. i have shut down the computer twice since then and both times the browser has reset itself. it acts like i am a new user and my customizations are lost. quite frustrating.

Hy all,I can't access youtube.com. When I try Mozilla says:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.youtube.com because this website requires a secure connection.

What can you do about it?

www.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

ANY FIX? TNX!

I am still looking for help in seeing if I can use Microsoft Sharepoint with Firefox 86. When I try to log-in, I get a message that says "Working..." followed by a message that says I can't log on to the site and that I need to log-in. I can reach the regular Office portal and the other office apps without an issue.

Suggestions are welcome!

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?

https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

85.0.1 (64-bit) Linux

All the addon icons I had moved from the toolbar to the overflow menu a while ago have disappeared for some reason.

Only standard application icons via the customize window can be moved in/out of the overflow area.

Disabling and re-enabling the addons does nothing. The addon icons that are missing from the overflow (that I had put in there) are now all unavailable. I tried to uninstall/reinstall one addon as a test but that did not restore the addon icon. No addons are in the right click menu either.

Anyone else seeing this issue?

I am trying to print from a web page, and the print pop up screen changed to something weird today. This pop up screen is completely useless as it will either print gigantic or microscopic regardless of the settings. Is there a method for going back to what actually worked?

Title.

New "feature" from Mozilla which places sponsored websites at the top of URL drop down box once I click into the field.

Genuinely unhappy with this and could lead to me uninstalling unless an option to remove this is hidden somewhere.

Hi There, Before I could sign up to a website I was directed to install a VPN service and they prescribed me to get NORD VPN and I thought but why not using the VPN service that I already have which is Mozilla VPN. So I tried to lock on to the site but I just could not now what do I do. I already pay for Mozilla VPN and if I do have to get Nord then I will have to cancel my Mozilla VPN. Please could you advice me what to do.

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty, while others with the same name have the links. What is happening and how do I stop it?

Thank you.

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

I have a multiple page email or document and I only want to print one single page. On the standard print dialog box there was an option to click "current page". This was fast as it only involved one single click and then hit print. After an updated a few months ago the option to print the current page is not longer highlighted and cannot be clicked. I have to chose "pages" then type in the page number then click the print button. Can the print current page radio button be engaged again in the config somewhere?

Have tried repeatedly to download firefox VPN - all I get is form to fill out with my info, which I do...and then a little red thing when I try to click on the submit button....have tried several times, same result... goes nowhere.