Firefox supportforum

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to play a facebook game. We clicked it and downloaded it and the computer seemed fine after that (but we did notice something called uniblue was now on her computer). Then i got onto my computer and when i tried to get into yahoo groups i got the same message. I also got a different message when half way thru watching a video on youtube a screen came up saying that the certificates for youtube were invalid or didn't exist. I deleted firefox completely - including the folder in programs (x86) - reinstalled it and i can once again play youtube videos (so far) but i'm still getting a message for Mozila FireFox system tools 17.54.5468 when i try to get into yahoo groups. My question - is 'Mozila FireFox system tools 17.54.5468' a real message from you guys and if its not, does anyone know how i get rid of it? I have Windows 7 and its a desktop if anyone needs to know.

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

I have a Dell Windows 7 Professional 64-bit machine. Firefox keeps crashing. "Sorry. Firefox had to close. We'll try to restore your page." (Not exact message.) I have screen shots of the details, which are always the same. The first two lines of the details are: AdapterDeviceID: 0x2e22 AdapterVendorID: 0x8086 With the help of technicians I have tried the following fixes, none of which work: Checked my video drivers. Updated my Intel drivers. Fiddled with the compatibility window. Tried Windows 7 and Windows XP. Checked and unchecked various items. Clicked on Mozilla's "troubleshoot compatibility," which made some changes. I am not computer-savvy. However, anyone who cares to respond can make your suggestions as technical as you need to; I'll share them with my technician.

Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which is running a GM script 24/7 and when it spots that FF has stopped working it aborts the process and restarts FF. Unfortunately the pop-up window doesn't go away and the old process is still seen in the mix. If I manually click on the stop program button in the window then the new FF process also seems to die. If I close the window using the X button then I have a FF ghost process that won't stop. How can I stop the window from appearing?

Windows 7 FF 30.0 GM 2.0

Shockwave continues to crash, regardless of whatever fixes are applied. FWIW, I'm having the same luck when using WaterFox. I have tried every fix posted in the last 2 weeks (short of a total reinstall of FF) with no luck. Very frustrating to say the least. Thanks!

Here is may crash log:

bp-6a4f4ff9-61f1-469b-85ae-4dc532140628 6/28/2014 4:09 PM d8f572ec-1f2a-4e72-aba4-dc104c70abec 6/28/2014 2:28 PM bp-86265d66-2df1-40da-8a8f-5624e2140628 6/28/2014 2:15 PM bp-9726bf1e-40d4-4706-9a90-a77e02140628 6/28/2014 2:14 PM bec6ffef-6c8d-44e3-9b69-b111d33b64f3 6/28/2014 1:12 PM

Shockwave 14.0.0.125 FireFox 30.0

Some programs and video files dont work, get a crash report everytime I close, even after an uninstall everything and re install. So I try playing some videos and it gives me an error, which I can watch on Chrome. Soundcloud doesnt seem to work, again works on chrome, and before I could watch WebM's but now it says not supported MME. Also everytime I close I get a crash reporter. I tried uninstalling and reinstalling but nothing seems to work. I just happened recently. Also cant play soundcloud. Tried everything, feeling like going to chrome where things work and support is actual support

I am not very computer literate and don't know, how to increase the memory. Can someone please help me with this? I am so tired of the computer crashing about every 5 minutes. It gives me the crash reporter, but nobody has helped me fix the problem. I would appreciate any help greatly - thanks

Yesterday FF upgraded from version 29 to 30 all good until I logged out of Hotmail and got a portal tickler homepage, I get the option for 9MSN, MSN USA or I know where I want to go don't show me this again. When I click the latter nothing happens so I tried opening Hotmail again twice clicking the other two options and the same, nothing happens??? At the bottom left corner of the page it says - javascriptvoid;(0) - when I click the option and the page turns a faded blue with a circle turning as if it's loading but nothing happens. I have cleared all history several times but this doesn't help either, the result is the same. I would appreciate it very much if anyone could shed any light on this problem for me. Thank you very much for your time and effort cheers have a good one.

I get an error message that says , nsAppShell:EventWindow:firefox.exe... Application E... The instruction at 0x7758e1144 referenced memory at 0xffffffff. the memory could not be read. Click on OK to terminate the program. What's wrong and how do I fix it?

On the Add-ons Manager page/Plugins entry for Shockwave Flash appears the line "Shockwave Flash is known to be vulnerable and should be updated." This is followed by a link reading "Update Now". When I click this link, Firefox thinks for a while and then brings up a page that says (it's quite long, so this is a summary) Shockwave Flash versions have been disabled, so this page appears when you click on any of its links.

Since "Update Now" doesn't work, please send me an executable file that will fix this. Firefox says it is version 30.0.

Hi

I'm using latest firefox version with and recently I'm facing this strange issue ... everytime I try to visit youtube, to be specific, when not logged in on any google accounts .. I can visit http://www.youtube.com but when I try to login, in which case it redirects to https:// and It shows the following error(check image url):

https://imageshack.com/i/ezbe0c53j

And if I try to add exception, it shows this screen(check image url):

https://imageshack.com/i/hj41802cj

(PS: Couldn't find upload option here so I had to use otherimage hosts)

Also I tried changing windows time, adding auto time sync from windows site and also tried changing profile, disabling add on and testing and also tried removing cache/cookies from both google.com and youtube.com and so far nothing worked ... I can't seem to access youtube while logged in (https)

Also its only youtube, no other website shows this security certificate error!

please provide a solution to this asap, thanks!

If I uncheck [Options] General] "Warn me when websites try to redirect or reload the page", then when I login to paypal I am forwarded to my account normally... However, I like to keep this check. So When I have: [Options] General] "Warn me when websites try to redirect or reload the page" CHECKED and login to PayPal I get STUCK on the spinning animation while the page tries to redirect. NOTE: I am not presented with the "Allow" button to allow the forward while on the PayPal website. I do see the "Allow" button on other sites.... I use to just click the PayPal link on that page that said "Click HERE if this pafe dows not load within 5 seconds" but, PayPal has now removed that link and I am getting Stuck...

So, my question here is: "Why do I not see the "Allow" button on PayPal when the redirect is caught?

Yes I have deleted and cleared everything. This has been happening forever.

Thank you kindly for your participating in a resolution to my question...

When I try to open a Microsoft Word or xls file (not Powerpoint), I get the useless Microsoft popup: "Microsoft X has stop working. Windows is looking for a solution....". This just started the other day and I haven't made any changes to my computer. I don't know if this an Office or Firefox issue. It happens on multiple website/programs in Firefox.

I thought the new release would fix the frequent crashes I've been experiencing, but Firefox 30.0 is also crashing with the same graphics acceleration issue. Does anyone know when this bug will be fixed?

bp-6fa1a51a-44ef-4076-aaf5-4ac992140611

On the top of my screen, I keep getting a notice everytime I search a website. It says, "ALLOW TO RUN ADOBE FLASH...........CONTINUE BLOCKING........ALLOW." I don't know what this means. How can I delete this notice for good?

I have tried completely removing Firefox, all its settings, profiles, uninstalling and clearing out everything, reinstalling Firefox 30 with no plugins, no bookmarks, nothing. I have tried running in Safe mode, but the problem persists, and it is specific to Firefox.

When I type anything into a box in Firefox - search box, url box, a box on a web site*, anywhere, unpredictably the letters just stop appearing on the screen, then appear one by one with a several second delay between each. It makes Firefox unusable and I have been forced back to using IE, which I loathe.

• it just happened while I was typing that. It suddenly stopped in the middle of the word 'Firefox'; then the remaining letters up to the asterisk appeared one by one, with a delay of between three and twenty seconds each - I counted. I have had to finish this by preparing it in Notepad and copying and pasting, because it keeps stopping.

My computer is up to date; all drivers are up to date; my virus checker (Zonealarm Extreme Security) is up to date. A virus scan finds no infection.

OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 System Manufacturer Hewlett-Packard System Model HP Pavilion g6 Notebook PC System Type x64-based PC Processor Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz, 2200 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Insyde F.66, 24/01/2013 SMBIOS Version 2.7 Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 3.95 GB Available Physical Memory 1.21 GB Total Virtual Memory 7.90 GB Available Virtual Memory 4.66 GB Page File Space 3.95 GB Page File C:\pagefile.sys

I keep resetting Firefox (latest version) to open at a blank page, but it continues to open at the default Home Page. That home page has an unwanted Firefox logo in the middle, with a search bar underneath. I don't want to see any of that when I open Firefox, but can't seem to get rid of it. There is nothing in Extensions or Plug-Ins that could cause this.

Hello! Made a backup of the old data,it was completely demolished profile and the browser itself!Installed firefox again! But after 4 days again crash,here is the link to the message of the fall https://crash-stats.mozilla.com/report/index/d776f3e3-8a8c-4c8b-b41b-c433e2140711 What happens with Mozilla not understand! another browser Opera, no problem! What is the reason that falls browser even with the default settings! Help me!