Firefox Community Forum

Hello, I just completed a wipe of my whole device, beforehand I obviously signed up and synced up my Firefox account to keep my boomarks and data. After reinstalling Firefox I managed to sign in, sync up and get my bookmarks back - great. However after reopening of the app they were gone again and when checking back-ups the only available one was from after the "automatic wipe". I quickly checked my mobile Firefox app as well - it still showed a bigger of number of bookmarks so I had hoped they stayed at least there but after entering the folder they appeared empty and then gone completely after re-entering. Please if possible assist, it seems like Firefox decided to overwrite this data so maybe it's still somehow recoverable as these bookmarks have been collected over the years. Thank you in advance.

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Ich habe über die Sicherheitssoftware "Trend Micro Security" eingestellt, dass keine heiklen Daten wie Kreditkartennummer, Debitnummer, Kontonummer etc den PC verlassen, ohne dass ich zustimme. Nun bekomme ich, wenn ich Mozilla Firefox öffne, ständig die Warnung von Trend Micro, dass die Sicherheitssoftware verhindert hat, das Mozilla eine von den gepeicherten Nummern übertragen wollte. "Die Funktion zum Schutz vor Datendiebstählen hat verhindert, dass geschütze Daten den Computer verlassen." Angegeben ist das Programm "Firefox.exe". Was passiert da bei Firefox im Hintergrund?

I set up a new Group with 14 tabs. From my main page I open the Group in a new window, peruse the 14 tabs, then save and close the Group. If I re-open the Group in a new window during he same main session, the Group opens in a new window perfectly. If I shut down the computer and re-open my main page a day later, AND then open the Group in a new window, one of the Group tabs opens in the main window and 13 open in the Group window. I then re-add the open tab from the main window to the open Group window. Again, I get the same behavior with all 14 tabs opening in the Group window during the same session, but only 13 in the Group window if I shut sown the computer and re-open a day later. Anyone have a solution??

Thank you!

--Rick

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que estaba enviando y ahora no logro poder usar Firefox, lo desinstale e instale nuevamente y todo sigue igual. No se como solucionarlo, necesito ayuda por favor.

Hi, Recently and despite upating to the latest Firefox Browser, when I try to use BT Email groups it offers it as I type and I select. It then just shows the first character of the group or email surrounded by a red box and a x next to it and doesn't expand into the members of the group. This automatically suplied email recipient address is invalid. I've tried clearing the cache for the webpage to no avail. The problem doesn't occur in the Chrome browser. Kind regards Michael

Hello! :) Instead of normal letters (in English), normal font (in English), I'm getting Symbols & Shapes where words & letters should be. Happens daily & several times daily on a variety of web sites. The Symbols & Shapes never cover an entire page, just small sections here & there. Sometimes this problem fixes itself after a few minutes (meaning the Symbols & Shapes vanish and normal letters & words [in English] appear in their place). Sometimes I have to log in & log out a few times before it goes back to being a web site with normal words & letters (in English)... Sometimes, those areas - or patches - of symbols & shapes on a web site page Never get fixed...even going as far as to make the page (and one time the whole website) unusable. The extent to which I find this whole thing very annoying is compounding. Thank you in advance for your valuable time and your consideration of a remedy to my problem. Peace! ~ Catherine

The wrong password shows when I try to log into dws.com. The password that shows is 0606945495. I have gone to passwords in the browser and the correct password is shown, yet the wrong password still is shown.

When I try to print puzzles daily from USA Today through Firefox, the crossword and/or the sudoku show up in the print box as 2 pages, when they are only 1, unnecessarily printing a blank page. If I print through Chrome instead, it only shows and prints 1 page. In order to print only one page in Firefox, I have to change the "pages" from all to current. Never used to have this problem.

I can delete history entries in a date range from today, 1/16/26, back to 1/10/26, but not 1/09/26 or before. Is it intended that earlier history is to be not deletable?

Windows 10 Firefox 147

Wilbur Young wilyoung@olypen.com

Hello all, I have two HP computers running Win10 home on the ESU program and will be buying new computers in several months with Win11 factory installed. One is an Omen desktop and the other is a Envy laptop. I noticed in my Event Viewer after updating Firefox to 147 that I am now getting three consecutive 10016 DCOM Warnings every time I open Firefox. This has never happened before in all the years I have used Firefox. Now I completely understand that we should just ignore 10016 DCOM https://learn.microsoft.com/en-us/troubleshoot/windows-client/application-management/event-10016-logged-when-accessing-dcom but I find it strange that all of a sudden it is now happening and only for Firefox and on both computers. I do have the procedure to fix DCOM errors but do not like messing with the registry and permissions even though I have in the past with no problems but there is always that chance that it could and I do not want to risk it. I was wondering if any other users are seeing this in their Event Viewer System Log for Firefox or is this a known or unknown Firefox update problem or what.

Respectfully, Don

Just downloaded "Hide Google AI Overviews" which is grayed out. in addition, Browsing Safety by Safety is asking for permissions. My question is simple, do I allow the Browsing Safety Etc. permissions and that will allow the Hide Google Etc to run. In addition do I compromise my security by giving Google those permissions?

Thanks

The update alert had a "download" option which I clicked - no warning or info... Later, after probably (?) applying the current update, I remembered the saved download file and executed it, as I thought I was supposed too (why else suggest I download it?) It seems to have guided me thru an initial installation, with no warning that I might be wiping out my finely working 10-year working version of Mozilla. I could have stopped along the way (maybe?) as it wanted me to "Complete Installation" but I drove on, fearing since I'd already installed it, it was to late to back out. Felt trapped and in fact now have a very different looking (uglier) Mozilla than I was familiar with, and have lost all of my old Bookmarks! There was no warning to save the old once first to later re-install. Basically the install from the downloaded file should have noticed that I already had Mozilla installed and warned me about proceeding, but it did not! Grrrrr! That's my complaint!

Oh, doing this on an HP laptop, Windows 10 with purchased extension of Windows 10 support...