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How can I delete scam messages that say "Trojan Virus deteced/"

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have… (læs mere)

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

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web push notifications not working

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalle… (læs mere)

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

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Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (læs mere)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

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How to stop Windows 10 notif from appearing in every single new tab?

I'm using an out of date Windows 10 laptop. I am aware of the Windows 10/11 thing. I know. I've got my own reasons for not updating this one, it's not my only device. I g… (læs mere)

I'm using an out of date Windows 10 laptop. I am aware of the Windows 10/11 thing. I know. I've got my own reasons for not updating this one, it's not my only device. I get it. I understand. I know. My settings are how they are on purpose. I do not need to be nagged in this fashion.

How do I turn this off? I can't find it in settings. It's not appearing on any of my other browsers. It's just Firefox. Please help, it's driving me crazy.

Thanks in advance.

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notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (læs mere)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Løst Arkiveret 2 309

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (læs mere)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Løst Arkiveret 2 574

How do I stop notifications FROM firefox?

Things like, "set firefox as your default browser" and "open firefox when you start your computer?". I don't want pop-ups from ANYBODY, but especially not from the brows… (læs mere)

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Løst Arkiveret 11 958

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the we… (læs mere)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Løst Arkiveret 5 160

Nefarious notifications via Mozilla or at least pruportedly from Mozilla.

Running Windows 11. Receiving notifications from Firefox that indicate system warnings and viruses found. I have run several scans using Norton and there are no viruses… (læs mere)

Running Windows 11. Receiving notifications from Firefox that indicate system warnings and viruses found. I have run several scans using Norton and there are no viruses. This notification is enticing me to click to remove the errors, which seems to clearly be a phishing scam, but I have never seen this as a notification from my browser as opposed to an email. When I try an option to "disable notifications", Norton blocks it due to it being identified as a dangerous "blacklist URL". I can't find a mozilla setting to block this.

The URL is long but what I can see is the following. via d3nt17anaffc73eqftbg.owx-adguard.pro

Løst Arkiveret 4 427

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (læs mere)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Løst Arkiveret 2 330

How do I receive my 30 day refund?

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund plea… (læs mere)

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund please? I did cancel it under the cancellation button but it did not offer my refund. It said I had the service for the remainder of the year but will not renew at the next renewal date.

The reason I am cancelling is because when trying to access youtube, google says I have to sign into a google account where before I did not have to do that. I canceled my google account years ago and am a avid firefox user. thank you for your time.

I also downloaded the app to my phone and may have signed in that way as well. Thanks.

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