Firefox Community Forum

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

WTF IS WRONG WITH MOZILLA?

So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every few minutes the whole browser goes blank/grey and the tabs "dead"... they're not closed just blank and I cannot go backwards or refresh... I have to close the tab and reopen it from history...

Did I explain this clearly? I've been putting up with this for 2 weeks, but now I've had it... I'm staring at a blank tab I cannot revive - refresh or back button don't work, AND another tab which is displaying a "Loading wheel" and also frozen...

I've only recently started using Firefox (I use 2 other browsers above this - each with a distinct purpose, and also started giving-in to Edge as a 4th, despite being opposed to everything Microsoft for 20y).

If I continue to experience this in the next couple of weeks, bye bye Mozilla...

Mozilla, are you doing anything to fix the performance and connectivity of Https://Bible.com ? Https://YouVersion.com ? Whenever I select to open my plans or just the Bible, it tells me to ask for your help. Isn't using Firefox much better than opening web-based applications? You have already cancelled a request to fix another issue on it. Why? https://support.mozilla.org/en-US/questions/1405238

Hi to all.

when i try to open an https link firefox show only a white page instead of the document from the link.

I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything.

Any suggestion?

Thanks and regards

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

• I've deleted the cookies and cache but that doesn't solve the problem.
• I always keep current with FF updates.
• The problem is only on my computer. No problem on my husband's computer.
• No problem in Edge or Chrome.

What next?

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be looking for? I already checked "permissions" on the extension.

Hi support team,

There seems to be an issue loading certain pages since the new update to v 136.01 (64 bit). I am not technical so wouldn't be able to tell you what sort of page I am looking at. However, the following "dashboard" doesn't seem to load since the recent update:

https://cloud.intelligent-things.co.uk/dashboards/Marketing?authorization=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJqdGkiOiJEYXNoYm9hcmRfTWFya2V0aW5nIiwidXNyIjoiSW50ZWwxIn0.fl0zYmrL06CK0heYinCSvq9F8iVeAgl2iobM03yzL5I

In previous versions (other than the connection going stale), this loaded with no issues.

Many thanks for your help,,

AJ

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.