Firefox Community Forum

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.

After the update, a window popped up asking me to select a profile. But my profile, where all my passwords, bookmarks, etc. were, was gone. I couldn't restore my bookmarks because the only one available was from today and it`s "clean." Is there any way to restore my account data? Because everything was there: settings, bookmarks, passwords, history.

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge which I do not like at all!!!!

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark folders had disappeared. When I tried to restore from a Firefox backup, I got an "Unable to process file" message. What's wrong , how do I fix it, and how do I get the missing bookmarks back?

All of my bookmarks are gone When i click on manage bookmarks it is empty. Ive tried the other things and I cannot get them back. And how do i prevent this from happening on another computer? And can i opt out of updates because it seems like they create more problems for me then what they fix

It will take hours and hours to  get the website back and change all the passwords

My Firefox accidentally closed (separate mousepad issue). I went in to try & restore previous session.... not an option.... so I figured I'd try 'recently closed tabs'. Clicked, saw reopen all tabs! Wouldn't work! Tried multiple times! Please help

I rebooted my laptop to find that Firefox removed all of my data. I looked up for ways to fix this and then arrived at the conclusion that I could create a profile and set the folder to one of the profiles that weren't listed on Firefox. It seemed to save my history correctly and my saved downloads, but they all said that they were moved or missing. I checked the passwords and instead of the long list of passwords that I normally have, there were only a couple, and the passwords were also sometimes outdated. I cannot recover some of these passwords. I've tried checking the passwords in the other profiles that were listed in the profiles and nothing shows up. None of the cookies were saved either

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

• First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
• Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
• When I try searching for tags in Bookmarks Manager, the search yield no results
• When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
• When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

firefox suddenly stopped showing any history or book marks. also no history. i've re downloaded, no change. all works well with chrome but i like firefox. and thoughts?

I seem to have lost all of my bookmarks & i have tried to Import and backup / restore in manage bookmarks tab but all i get is a message "unable to process the backup file" plus when i tried to bookmark a web page by clicking on the Star bookmark icon nothing happens now for some reason. Was there an update as this only just started around 2 days ago

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders are visible and most of their contents have disappeared.

However, 1) my uncategorized bookmarks - those in "other bookmarks" are still visible, and 2) If I go to "Manage bookmarks" and do a search, I can find all of my bookmarks including those that are no longer visible.

In addition, I can no longer add or delete bookmarks. It looks like I can do add a bookmark and it will let me go through the steps of adding a book mark - it even says I can put it in all my old folders that are otherwise no longer visible. But one I complete the process the bookmark does not show up.

I have read multiple Firefox Help articles about disappearing bookmarks and have taken all the steps suggested including: - Attempted to restore backups of bookmarks - didn't work. It shows me the multiple old backups but when I try to restore one I get the message "Unable to process the backup file". I have tried it with at least four of the old backup files - all without success. - cleared cache - did troubleshooting mode - refreshed Firefox - uninstalled and reinstalled Firefox - looked to see if I had a different profile other than my default profile that I could switch to. I do not see another profile.

Nothing has helped. Any suggestions would be greatly appreciated.

Thanks

a few days ago I received a message that i had an upgrade from Firefox. After that I can't find the bookmarks I had saved for paying bills as well as other important items.