Firefox Community Forum

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will not allow me to delete the months history. It does nothing.

I hope you have a resolution for this issue. Thanks.

Shannon

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

In order to access a software product I had paid for (specifically Komplete Standard 15 from Native Instruments) I was instructed by Native Instruments to open an account with Plugin Alliance. Whilst doing this I was invited to create a mask email. I thought this must be a message from Plugin Alliance. Having attempted to create this mask email, I can't get any further with my Plugin Alliance account. I would like to dispense with the mask email because it is more trouble than it's worth. How do I do this?

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

yesterdays settings were upgraded. This firefox upgrade completely messed up my desktop computer -can not access many sites as before. Want to go back to the last upgrade