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Some pages and addons blank, and error 500 on Firefox Accounts login

Hi all, I thought I'd fixed this problem by Refreshing Firefox, and it did work for a day or two, and now it doesn't work properly again. The problem: Some pages, e.g. … (læs mere)

Hi all,

I thought I'd fixed this problem by Refreshing Firefox, and it did work for a day or two, and now it doesn't work properly again.

The problem: Some pages, e.g. startpage.com, and some add-ons, e.g. Privacy Badger and Simple Tab Groups, show blank when they are loaded. E.g. When I go to startpage.com the page is blank. When I click on the Privacy Badger icon it is blank, when I click on the STG icon it shows the spinning sign but never loads. If I go into the Options page for STG it is blank. Whatsapp Web doesn't load, it stays stuck on the grey loading screen. I have this kind of behaviour with lots of sites and other addons.

The problems exist in Troubleshooting mode but not in Private Browsing or another profile. Closing all tabs and loading a clean window doesn't change anything. I've tried clearing ALL cookies, cache, site settings, active logins and offline data, and that doesn't fix the problem.

Originally, before the refresh, as well as the blank pages Firefox was also incredibly slow at loading any tab. All of these problems seemed to start happening after 118.0.1 update. I've just installed 118.0.2 and the problems persist.

I tried everything on these pages: https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources

I discovered the error 500 problem when I tried to login here to get help! I've had to log in using Chrome :(

I could refresh again, but that's already proven to only be a temporary fix. There's clearly some problem that still persists across refreshes. Could it be tab related? Like I said, I've tried closing all tabs and loading a clean window and the problems persist.

All helpful suggestions welcome :)

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Compatibility Issue

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue whe… (læs mere)

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue when it comes to working on all browsers, I am having trouble getting the Mega Menu in the Header of my site to function properly on this browser. Could you please assist me with this matter? Thank you in advance for your response, and I wish you a productive day."

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Firefox 118.0.2 update removed 4 out of 7 windows

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappe… (læs mere)

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappeared. Can I get them back or do I have to stop upgrading?

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Downgraded from Windows 11 to Windows 10, syncing completely broke

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other info… (læs mere)

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other information, as I figured sync would handle that. Unfortunately, none of my settings have been saved. Is there a way to fix this? I had many extensions, bookmarks, and tabs I'd like to recover.

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Restore bookmarks from account

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it re… (læs mere)

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it redirected me to this page https://support.mozilla.org/pl/kb/firefox-backup-danych-przechodzenie-na-nowe-urzadzenie Great! I thought. I was logged in, synchronized and was ready to go. After installing new windows, I downloaded firefox, logged in, and nothing... no button to restore my addons or any data. So I searched far and wide and still didn't find anything. Please tell me how to restore my data it was synced.

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Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (læs mere)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

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Audio not working only on Firefox

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, … (læs mere)

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, and still have no sign of what could have caused the issue. I am running windows 10. For reference, this has happened before but got resolved when I re-installed Firefox previously.

Any chance this is a bug that can be patched out? Please advise.

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Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (læs mere)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

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Firefox password protection

Hello, I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal … (læs mere)

Hello,

I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal mode. Today for some reason I hit the cancel button and FF opened up normally to my default settings.

This was surprising to me. And I tried to find specific settings to ensure FF will not open unless you enter a pw.

Could not. So what good is a pw? And of course there is always the - I don't know what I'm doing to configure FF correctly.

This represents a failure in that a password setting is misleading, leading a user to believe that they have secured access to FF. If you can select cancel and FF opens this is a real issue.

On the other hand, if FF password was never designed to protect FF then this should be stated.

I strongly urge that Mozilla FF look at having the ability to create a PW protected, selectable -> unsynced or synced, version of FF that is stored in a protected form.

I am looking for a browser that is PW protected on top of your normal OS login. And that the URLs stored in that browser are encrypted. This offers an additional layer of protection for users who keep financial, health, etc., sensitive URLs that need to be kept private, not shared if so desired.

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Firefox cannot open profile

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions a… (læs mere)

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions at [https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-fire...] failed.

Following the instructions at [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...], I deleted the profile.ini file.

Since then, Firefox does not open. I still get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." The only option is to press the OK button at which point, FIrefox closes.

There is no current information in the crash logs and I can't find any error logs.

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Stop auto-downloading pdf files

Hi, why does Firefox always download PDF files, no matter what option you chose (open with Firefox, open with other Adobe, always ask...)? It just does the same thing Chr… (læs mere)

Hi, why does Firefox always download PDF files, no matter what option you chose (open with Firefox, open with other Adobe, always ask...)? It just does the same thing Chrome does, and I don't like Chrome for that reason too. I would like to see PDF files in Firefox or Adobe for instance, without downloading them. Thanks.

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FIrefox XCrashed with a XUL Runner Error Message I have it reinstalled but can't recover my bookmarks Please Help!

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows des… (læs mere)

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows desktop backup has nothing in it.

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MSN sometimes starts Firefox and takes over the home page

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to ww… (læs mere)

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

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Cannot play blu ray in online meetings.

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting ca… (læs mere)

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting can watch the movie. I do this by playing the movie locally with a media player, and sharing my desktop. However, when I try to watch a movie in an online meeting, participants just see a black window. Do you know the reason?

I'm using Windows 10, Firefox 118.0.2.

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Most recentFirefox update 118.0.2 of Oct 10 caused comments on a website made though Disqus to be invisible.

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. … (læs mere)

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. Could someone check and refix the bug fix? Or something. Thanks. Probably irrelevant but I'm running Windows 11 on a year-old HP laptop.

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